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3.5

based on 34.1k Reviews

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428 Tech Mahindra Jobs

Associate Customer Support

2-5 years

₹ 3 - 3.75L/yr

Mumbai

20 vacancies

Associate Customer Support

Tech Mahindra

posted 11d ago

Job Description

Tech Mahindra is hiring for Voice & Non Voice Support at Chandivali Location


Designation - Customer Service Associate


Roles & Responsibility:


  • Handling customer queries.
  • Identify and assess customer's needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.

Key skills required:


  • Good English communications skills
  • Ability to listen and active problem solving skills.
  • Good interpersonal skills

Required Candidate profile:


  • Education : Any Graduate
  • Experience: Minimum 2 Years service industry Experience (on paper)
  • Skill: Must have CIBIL & Banking knowledge.
  • Languages: English, Hindi

Working location: Tech Mahindra Ltd. Chandivali


Work from office


Shift Timing:

24*7 Any 9 hours for Male

7am - 9pm any 9hrs for Female

One Rotational week off.

Age: 18-35 years


HR Contact Person:

Nilesh : 9074857487 (Call/WhatsApp)

Nilesh.vishwakarama@techMahindra.com


Employment Type: Full Time, Permanent

Read full job description

Tech Mahindra Interview Questions & Tips

Prepare for Tech Mahindra Customer Support Associate roles with real interview advice

Top Tech Mahindra Customer Support Associate Interview Questions

Q1. How can you tackle your customer in real time scenario?
Q2. How would you handle an irated CX and what is the meaning of emotions according to you ?.
Q3. How would you handle an angry customer?
View all 30 questions

What people at Tech Mahindra are saying

3.5
 Rating based on 847 Customer Support Associate reviews

Likes

Please do not join this company. Especially Techmahindra Bangalore Electronic City BPO process. I have suffered in this company even after giving my best . Here the promotion for girls is worst . They will throw u out if you report on any abuse if u faced. They will torture u and make u leave the company. So many girls left the compa..Read More

Dislikes

The ugly and dirty minded are selected here to work. Who is making the work culture and environment disgusting. There are cheap ppl with disgusting standards. Techmahindra name is destroyed

  • Salary - Bad
  • +6 more
Read 847 Customer Support Associate reviews

Customer Support Associate salary at Tech Mahindra

reported by 3.9k employees
₹0.6 L/yr - ₹6.8 L/yr
5% less than the average Customer Support Associate Salary in India
View more details

What Tech Mahindra employees are saying about work life

based on 34.1k employees
62%
56%
64%
81%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Tech Mahindra Benefits

Submitted by Company
Diversity and Inclusion
Parental Care Leave
Paid Time Off & Public Holiday
Work From Home
Advance Leave
Bereavement Leave +1 more
Submitted by Employees
Cafeteria
Work From Home
Job Training
Soft Skill Training
Health Insurance
Gymnasium +6 more
View more benefits

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Tech Mahindra Mumbai Office Locations

View all
Mumbai Office
Wing - I & II, Oberoi Garden Estate Off.Saki Vihar Road, Chandivali, Andheri (East) Mumbai - 400072 (Maharashtra) India Mumbai
400072
Mumbai Office
C - 104, Reliable Tech Park Gut 31, Cloud City Thane Belapur Road Airoli, Navi Mumbai 400 708 Mumbai
400708

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