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Business Analyst - Customer Support
MSC Technology India
posted 16hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Designation - Business Analyst (C.S)
Experience Level - 3 - 7years
Role & responsibilities
Business Analyst (C.S) will be responsible to handle day to day customer queries reported via different mode of communication 24*7 shift.
* Good Communication and Analytical skill
* Good Logical thinking
* Good Decision making
* Good at maintaining Customer relationship
* Investigation and diagnostic skills
* Acceptance of ownership
* Excellent customer service skills
* Attention to detail
* A proactive approach
* Ability to work under pressure and to tight deadlines
* Knowledge in requirement gathering
Preferred candidate profile - Male
Contact Details :
Mobile: +91 7358177769
Email: indumathi.angamuthu@msc.com
Employment Type: Full Time, Permanent
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MSC Technology India Benefits
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