Senior Business Analyst

Hiiii,

Good Day!!!

Greetings from MSC Technology (India) Pvt Ltd, Chennai.

MSC Technology, provides exclusive IT solutions to Mediterranean Shipping Company (MSC) groups. MSC, headquartered in Geneva is the world leader in global container shipping and is a privately owned global organization operating a network of over 493 offices in 155 countries. Established in 2007, the organization has grown rapidly under the management and experience of the thoroughbred professionals. MSC Technology deploy IT solutions for over 50+ countries with high concentration in Africa, Middle East, India & its Sub-Continents, South East Asia, Europe & South America.

Job Description

• 2nd & 3rd level support for all software packages related to Medlog / Medrepair.
• Analysis of the operational problems reported by the various customers.
• Daily follow-up of the support mailboxes.
• Communication with the “customers”
• Testing new releases of the Medlog / Medrepair application software
• Creating and maintaining documentation
• Creating and maintaining test plans & test scenarios

Key Responsibilities

• Analytical attitude: being able to delve into complex problems and discover the problems in order to provide the product specialist with advice on possible corrections.
• Communicate fluently in English spoken and written.
• Work independently, are flexible and a real team player.
• Have the necessary professional pride and strive for quality.
• Operational and customer-oriented attitude.
• Pro-active and “Can Do” attitude.
• Flexible, no 9-to-5 mentality
• No-nonce mentality
• Note: Working in the same time frame as Europe

Interested can share your resume to babisha.mariaaruldhas@msc.com