filter salaries All Filters

1,067 Written Communication Jobs

Customer Service Executive- Chat support

0-5 years

₹ 3.5 - 4.75L/yr

Noida, Delhi/Ncr

1 vacancy

Customer Service Executive- Chat support

iEnergizer

posted 7d ago

Job Description

Job Description:

As a Customer Service Executive for the US Telecom process, you will be responsible for managing both chat and voice interactions, ensuring customer queries are handled efficiently and effectively.


Key Responsibilities:

- Handle customer inquiries and issues through chat (70%) and voice (30%).

- Proactively manage chat flows to resolve customer concerns.

- Maintain a good Average Handling Time (AHT) while ensuring customer satisfaction.

- Manage customer interactions under pressure with professionalism and composure.

- Collaborate with team members to enhance the overall customer experience.


Salary - 40K - 45K CTC + lucrative incentives


Requirements:

~Education: Graduates preferred.

Experience: ~Undergraduates with a minimum of 6 months BPO, blended, or chat experience.

~Excellent written and verbal communication skills.

~Immediate joiners preferred.

~Working Conditions:

~Schedule: 5 days working with 2 rotational days off each week.

~Shifts: Graveyard shifts only.

~ No cab facilities or meal provisions.


Interview Details:

Address: Block A37, IEnergizer, Noida Sector 60 (Nearest Metro Station: Noida Sector 59)

Time: Between 3:00 PM - 8:00 PM


Contact Person:


Agrashi Tiwari-7303608211

Priya Chandola- 9958046959


Regards,

IEnergizer HR team



Employment Type: Full Time, Permanent

Read full job description

iEnergizer Interview Questions & Tips

Prepare for iEnergizer Customer Service Executive roles with real interview advice

What people at iEnergizer are saying

4.4
 Rating based on 1.5k Customer Service Executive reviews

Likes

Nothing to like

  • Skill development - Good
Dislikes

First thing is office politics which is being played between TL's and AM or Manager for Advisors. They have authority to make someone TL or AM but they give hike to their friends, and whom who gave them parties and to their girlfriend's.

  • Salary - Poor
  • +4 more
Read 1.5k Customer Service Executive reviews

Customer Service Executive salary at iEnergizer

reported by 2.3k employees
Lock Unlock
₹0.9 L/yr - ₹6 L/yr
13% more than the average Customer Service Executive Salary in India
View more details

Compare iEnergizer with

Genpact

3.8
Compare

Wipro

3.7
Compare

TCS

3.7
Compare

Infosys

3.6
Compare

HCLTech

3.5
Compare

Tech Mahindra

3.5
Compare

Cognizant

3.7
Compare

Accenture

3.8
Compare

IBM

4.0
Compare

Capgemini

3.7
Compare

Teleperformance

3.9
Compare

Concentrix Corporation

3.8
Compare

WNS

3.4
Compare

Infosys BPM

3.6
Compare

Conneqt Business Solutions

3.7
Compare

HGS

3.9
Compare

Omega Healthcare

3.7
Compare

Firstsource Solutions

3.7
Compare

R1 RCM

3.9
Compare

Conduent

3.5
Compare

Similar Jobs for you

Customer Service Executive at Moretasks Business Solution

Gurgaon / Gurugram

1-3 Yrs

₹ 3-5 LPA

Intern at Teleperformance (TP)

Mohali

0-1 Yrs

₹ 3.5-3.75 LPA

Blended at Teleperformance (TP)

Chandigarh, Amritsar + 1

0-5 Yrs

₹ 2-3 LPA

Customer Support Executive at Teleperformance (TP)

Noida

0-5 Yrs

₹ 2.5-3.5 LPA

Customer Service Executive at 24 7 ai

Bangalore / Bengaluru

0-5 Yrs

₹ 3-4.5 LPA

Customer Support at TheEmpiric Consulting Services Pvt Ltd

Noida, Gurgaon / Gurugram + 1

0-5 Yrs

₹ 2-5 LPA

Chat Support Executive at iEnergizer

Noida, New Delhi + 1

0-5 Yrs

₹ 4-5.5 LPA

Chat Support Executive at Teleperformance (TP)

Greater Noida

0-5 Yrs

₹ 2.25-3.5 LPA

Customer Service at TheEmpiric Consulting Services Pvt Ltd

Noida, Gurgaon / Gurugram + 1

0-5 Yrs

₹ 2-5 LPA

Voice Process at Teleperformance (TP)

Mohali

0-2 Yrs

₹ 1.75-3 LPA

0-5 Yrs

₹ 3.5 - 4.75L/yr

Noida, Delhi/Ncr

7d ago·via naukri.com

0-1 Yrs

₹ 3.5 - 3.75L/yr

Mohali

23hr ago·via naukri.com

0-2 Yrs

₹ 1.75 - 3L/yr

Mohali

23hr ago·via naukri.com

0-4 Yrs

₹ 2.25 - 2.75L/yr

Mohali

23hr ago·via naukri.com

0-4 Yrs

₹ 3 - 3L/yr

Ajmer, Amber, Jaipur

23hr ago·via naukri.com

0-1 Yrs

Jaipur

1d ago·via naukri.com

1-2 Yrs

Jaipur

1d ago·via naukri.com

1-1 Yrs

Noida

2d ago·via naukri.com

2-6 Yrs

Bangalore / Bengaluru

2d ago·via naukri.com

20-25 Yrs

Bangalore / Bengaluru

4d ago·via naukri.com
How was your last interview experience?

Recently Viewed

REVIEWS

Thinktank Infotech

No Reviews

JOBS

Mdn Edify Education

No Jobs

REVIEWS

Walmart

No Reviews

COMPANY BENEFITS

IBIL Solutions

No Benefits

LIST OF COMPANIES

IBIL Solutions

Overview

SALARIES

IBIL Solutions

No Salaries

REVIEWS

Vishal Mega Mart

No Reviews

SALARIES

Khan Academy

No Salaries

REVIEWS

Walmart

No Reviews

LIST OF COMPANIES

Khan Academy

Overview

How was your last interview experience?
Rate your experience using AmbitionBox
Terrible
Terrible
Poor
Poor
Average
Average
Good
Good
Excellent
Excellent