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386 Teleperformance Jobs

Chat And Email Support Executive

0-4 years

₹ 3 - 3L/yr

Ajmer, Amber, Jaipur

1 vacancy

Chat And Email Support Executive

Teleperformance

posted 1d ago

Job Description

!!!!!!!!!! Bulk Hiring !!!!!!!!!


Great Opportunity


Role & responsibilities

Provide customer support through various channels such as email, chat, and non-voice processes.

Handle international customer inquiries with a focus on blended process (email + chat).

Offer product solutions to customers based on their requirements.

Maintain accurate records of customer interactions using CRM software.

Collaborate with internal teams to resolve complex issues.


Preferred candidate profile

0-3 years of experience in BPO Customer Service or related field.

Strong communication skills for effective interaction with customers via multiple channels (email, chat).

Ability to work in a fast-paced environment handling multiple tasks simultaneously.

Proficiency in International Chat Process and Non-Voice Process is essential.

Graduation Must

Fresher's/Experienced

NO PERSUING CANDIDATES WILL BE ENTERTAINED

Immediate Joiner


Perks and benefits

5 days working

Any 2 days Week off

Shift- 9 hours (Including 1 Hour break)

Rotational Shifts/ Week-off

Salary -27000 CTC/ In-Hand 24,500 + 2500 PLI

Location- Jaipur

Perk & Benefits

Relocation Bonus up to 10k

Covering 14days of Accommodation/Including travel tickets PAN India

Cabs (Paid) are available, but the coverage timing starts from 2pm shifts till midnight

PF

Gratuity

Health Insurance

NOTE: this is a CONTRACTUAL ROLE for 4 months


Contact Details for Interview

Contact HR Sucheta- 7439865701

OR 2. WhatsApp below information to the same

Full Name:

Contact:

E-Mail id:

Location:

Fresher's/Experience:

Attach your Updated Resume



Employment Type: Full Time, Permanent

Read full job description

Teleperformance Interview Questions & Tips

Prepare for Teleperformance Chat and Email Support Executive roles with real interview advice

Top Teleperformance Chat and Email Support Executive Interview Questions

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
Q2. Introduction Explain something in English What is customer care or customer service What is customer satisfaction
Q3. Q.9 what do you know about BPO or teleperformance?
View all 537 questions

What people at Teleperformance are saying

2.2
 Rating based on 5 Chat and Email Support Executive reviews

Likes

Too much politics.

Dislikes

Politics, shift timings, etc

  • Salary - Bad
  • +6 more
Read 5 Chat and Email Support Executive reviews

Chat and Email Support Executive salary at Teleperformance

reported by 23 employees
₹1.9 L/yr - ₹4 L/yr
At par with the average Chat and Email Support Executive Salary in India
View more details

What Teleperformance employees are saying about work life

based on 29.8k employees
52%
38%
58%
81%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Teleperformance Benefits

Cafeteria
Job Training
Soft Skill Training
Free Transport
Work From Home
Health Insurance +6 more
View more benefits

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