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Greetings from Ienergizer

We are looking for an experienced Team Leader to join our Operations Team for an International Process.

Job Description: -

• Candidate must have experience in International Chat Process Customer Service.
• Should be a Graduate with good communication skills in English.
• Knowledge in BPO work culture and working as Team Lead or Lead Operations on papers for minimum 1 Year.
• Should hands on experience in Team management and KPI's like AHT, CSAT/NPS & DSAT, Shrinkage, Attrition, Occupancy and Rostering.
• Willing to work in US shift timings.

What we Offer: -

• Salary up to 7 LPA
• 5 Days working
• Rotational Shifts and week off
• Medical insurance
• Attendance Allowance

Virtual interviews!!

Interested candidates can share their CV at Vanshika.kakkar@ienergizer.com or can connect directly at 9289640609.

References are highly appreciated!!!

Regards,

Vanshika Kakkar