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Urgent Hiring || Team Leader Operations - US Chat

1-6 years

Noida

5 vacancies

Urgent Hiring || Team Leader Operations - US Chat

iEnergizer

posted 2d ago

Job Description

Greetings from Ienergizer



We are looking for an experienced Team Leader to join our Operations Team for an International Process.


Job Description: -

  • Candidate must have experience in International Chat Process Customer Service.
  • Should be a Graduate with good communication skills in English.
  • Knowledge in BPO work culture and working as Team Lead or Lead Operations on papers for minimum 1 Year.
  • Should hands on experience in Team management and KPI's like AHT, CSAT/NPS & DSAT, Shrinkage, Attrition, Occupancy and Rostering.
  • Willing to work in US shift timings.

What we Offer: -

  • Salary up to 7 LPA
  • 5 Days working
  • Rotational Shifts and week off
  • Medical insurance
  • Attendance Allowance

Virtual interviews!!

Interested candidates can share their CV at Vanshika.kakkar@ienergizer.com or can connect directly at 9289640609.



References are highly appreciated!!!


Regards,

Vanshika Kakkar


Employment Type: Full Time, Permanent

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What people at iEnergizer are saying

3.9
 Rating based on 103 Team Lead Operations reviews

Likes

Working space and HR. activities during festivals

  • Skill development - Good
  • +4 more
Dislikes

Internal politics

Read 103 Team Lead Operations reviews

Team Lead Operations salary at iEnergizer

reported by 468 employees with 2-9 years exp.
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₹1.8 L/yr - ₹8.5 L/yr
17% less than the average Team Lead Operations Salary in India
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