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Customer Service
AbnoQ
posted 3mon ago
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Fixed timing
Key skills for the job
Job Description
- Respond to customer inquiries and complaints in a prompt and professional manner, using phone, email, and live chat as needed
- Resolve customer issues, answering questions, and providing information to ensure a positive customer experience
- Document customer interactions and outcomes in a clear and concise manner
- Proactively identify and escalate issues to the appropriate department, as needed
- Collaborate with internal teams to provide the best possible customer experience
- Maintain a positive and professional demeanor at all times, even in difficult situations
- Excellent written and verbal communication skills
- Strong problem-solving and decision-making skills
- Ability to work well under pressure and handle difficult customer situations with empathy and professionalism
Employment Type: Full Time, Permanent
Read full job description What people at AbnoQ are saying
What AbnoQ employees are saying about work life
based on 2 employees
Strict (9am - 5pm)
Monday to Saturday
No travel
Day Shift
AbnoQ Benefits
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