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102 Fusion CX Jobs
Customer Service Executive
0-3 years
₹ 1.25 - 1.3L/yr (AmbitionBox estimate)
This is an estimate of the average salary range for this
position. It has not been reviewed by the company, and
the actual salary may differ.
Howrah
1 vacancy
Customer Service Executive
Fusion CX
posted 23d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Customer Service Executive Howrah - Fusion CX Careers Customer Service Executive Howrah, India
Are you seeking a customer service job in HowrahAre you ready to take your career to the next levelWe re on the lookout for passionate Customer Service Executives to join our growing team in Howrah. If you are looking for call center jobs in Howrah with a dynamic work environment, this is your chance to work for a leading CX company and become a customer experience professional. At Fusion CX, we offer not just a job but a pathway for growth, along with competitive pay, excellent shift allowances, and the chance to make a real impact on customer experiences. Multiple openings; apply now!
Job Description Key Responsibilities of the Customer Service Executive in the Howrah team:
- Handle inbound calls from customers, assisting with their inquiries and providing solutions.
- Address customer concerns and queries related to products, orders, and services offered by the eCommerce platform.
- Maintain high levels of customer satisfaction through clear, efficient, and empathetic communication.
- Ensure accurate data entry and timely follow-up on customer requests.
- Adhere to company policies, guidelines, and quality standards.
Required skills, qualifications, and experience to excel in the role of Customer Service Executive in Fusion CX Howrah:
Qualifications and Experience:
- Prior experience in customer service or BPO is preferred but not required.
- Excellent communication skills in both Hindi and English.
- Comfortable working in a fast-paced, target-driven environment.
Working Conditions:
- Work-from-office position at Webel IT Park, Ankurhati, Howrah.
- A formal dress code is required.
Application Requirements:
Please bring the following documents for the interview:
- Updated Resume
- Original Aadhar Card
- PAN Card
- Bank Account Details
- Last Educational Qualification Certificate
Employment Type: Full Time, Permanent
Read full job descriptionFusion CX Interview Questions & Tips
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People are getting interviews at Fusion CX through
People are getting interviews through
(based on 79 Fusion CX interviews)
Walkin
Referral
Job Portal
Company Website
36%
27%
20%
6%
11% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What people at Fusion CX are saying
Rating based on 55 Customer Service Executive
reviews
Anonymous · Voice / Blended
in Howrah, West Bengal
Likes
Good for working in a bpo.
Dislikes
Nothing
Read 55 reviewsCustomer Service Executive salary at Fusion CX
reported by
185
employees
₹1
L/yr - ₹3
L/yr
45%
less
than the average Customer Service Executive Salary in India
View more details
What Fusion CX employees are saying about work life
based on 1.4k employees
Flexible timing
Rotational Shift
No travel
Day Shift
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