Upload Button Icon Add office photos
Premium Employer

i

This company page is being actively managed by Zomato Team. If you also belong to the team, you can get access from here

Zomato Verified Tick

Compare button icon Compare button icon Compare

Filter interviews by

Zomato Interview Questions, Process, and Tips for Experienced

Updated 4 Mar 2025

Top Zomato Interview Questions and Answers for Experienced

View all 51 questions

Zomato Interview Experiences for Experienced

Popular Designations

105 interviews found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I appeared for an interview before Mar 2024.

Round 1 - Case Study 

Decline in customer retention rates among new users? What actions should we consider?

Round 2 - One-on-one 

(1 Question)

  • Q1. Increase in customer refunds?
  • Ans. 

    Customer refunds can increase due to various reasons such as product defects, poor customer service, or unclear refund policies.

    • Identify the root cause of the increase in customer refunds

    • Analyze customer feedback and complaints to pinpoint areas for improvement

    • Review product quality and ensure it meets customer expectations

    • Train customer service representatives to handle inquiries and issues effectively

    • Update refund po...

  • Answered by AI

Accounts Manager Interview Questions asked at other Companies

Q1. Tell me an analysis about how to factor customer or prospects for your product segment
View answer (5)
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I applied via Walk-in and was interviewed before Sep 2022. There were 4 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Cv related questions
  • Q2. Normal cv related
Round 2 - Group Discussion 

Current affairs topics were given for GD

Round 3 - One-on-one 

(4 Questions)

  • Q1. Generic question
  • Q2. Past work experience
  • Q3. Was asked to given Sales pitch
  • Q4. Logical reasoning
Round 4 - HR 

(1 Question)

  • Q1. Salary discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Toxic work culture . They will make you a salesman in the name of manager . Way too much politics

Top Zomato Key Account Manager Interview Questions and Answers

Q1. What do you know about Zomato ?
View answer (9)

Key Account Manager Interview Questions asked at other Companies

Q1. What is the reason behind introduction of Loan secure products amongst lenders and Insurance companies.
View answer (5)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Not Selected

I applied via Job Fair and was interviewed in Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

I build my career in the company i have to have my own experience i build organisation in the company

Round 3 - Technical 

(7 Questions)

  • Q1. Costomer any trobale shoot issue i handle and providing the customer
  • Q2. Customer any difficult question how to handle
  • Q3. The process how to handle
  • Ans. 

    Can you please clarify the question? I am not sure what process you are referring to.

    • Can you please provide more context or details about the process?

    • Are there any specific guidelines or protocols that need to be followed?

    • Can you give an example of a scenario where this process would need to be handled?

    • Do you have any specific concerns or challenges related to this process?

  • Answered by AI
  • Q4. The customer how did the
  • Q5. The customer service support for solution
  • Q6. Solution and providing the customer
  • Q7. Give solutions and providing the customer

Interview Preparation Tips

Topics to prepare for Zomato Voice Process Executive interview:
  • Company Law Matters
Interview preparation tips for other job seekers - I have to have my own experience and build my career in the organisation company

Voice Process Executive Interview Questions asked at other Companies

Q1. How to solve a problem of customer
View answer (8)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Skills knowledge
  • Q2. Operation FC and skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Experience is matter

Senior Executive Interview Questions asked at other Companies

Q1. If oneday the men power is very less due to some problem and lode is more that day as a senior Exucative, how will u handle your team ?
View answer (56)

Zomato interview questions for popular designations

 Key Account Manager

 (29)

 Delivery Boy

 (15)

 Customer Service Executive

 (15)

 Business Analyst

 (14)

 Chat Support Executive

 (8)

 Associate

 (8)

 Software Developer

 (7)

 Customer Support Executive

 (6)

Interview Questions & Answers

user image Anonymous

posted on 23 Feb 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Feb 2023.

Round 1 - Sales pitch 

(1 Question)

  • Q1. Sales pitch for a given situation
Round 2 - Sales pitch 

(1 Question)

  • Q1. Sales pitch for a given situation
Round 3 - HR 

(1 Question)

  • Q1. English speaking skills

Interview Preparation Tips

Interview preparation tips for other job seekers - This is a key accounts profile and this job includes extensive travel in your regions assigned. Packages have dropped to 5LPA for new hires. Do think before joining if you think you can deal such work environment. Culture has turned a little toxic since December’2023.

Get interview-ready with Top Zomato Interview Questions

Interview Questions & Answers

user image Anonymous

posted on 12 Apr 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via IIM Jobs and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. About your Day to day work? KPIs etc
  • Q2. Projects you have handled, Process improvements you have done
  • Q3. Challenges you have faced and how did you overcome those

Jobs at Zomato

View all

Sales Manager Interview Questions & Answers

user image Anonymous

posted on 12 Feb 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Feb 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(3 Questions)

  • Q1. General Behavioural question
  • Q2. Tell me about yourself
  • Q3. What do you know about tomato
  • Ans. 

    Tomato is a fruit that is commonly used as a vegetable in cooking.

    • Tomato is a member of the nightshade family.

    • It is native to western South America.

    • Tomatoes are rich in vitamins A and C.

    • They are a good source of antioxidants.

    • Tomatoes come in various colors, including red, yellow, and green.

    • They are used in a wide range of dishes, such as salads, sauces, and soups.

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. Case study question
  • Q2. How many cars go through a petrol pump
  • Ans. 

    The number of cars that go through a petrol pump varies depending on factors such as location, time of day, and day of the week.

    • The number of cars at a petrol pump can be higher during peak hours, such as morning and evening rush hours.

    • Weekends and holidays may see increased traffic at petrol pumps.

    • Petrol pumps located near highways or busy intersections tend to have more cars passing through.

    • The size of the petrol pum...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence, authentic

Sales Manager Interview Questions asked at other Companies

Q1. If you're in Cold areas like Kashmir or Himachal Pradesh. & You have to sell an AC which is having only Cold option. How would you do that?
View answer (18)

Delivery Boy Interview Questions & Answers

user image Anonymous

posted on 12 Mar 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I applied via Walk-in and was interviewed before Mar 2023. There were 2 interview rounds.

Round 1 - Behavioral 

(2 Questions)

  • Q1. How deliver a food safely
  • Ans. 

    To deliver food safely, ensure proper packaging, maintain temperature control, follow hygiene practices, and handle with care.

    • Use insulated bags or containers to keep food at the right temperature

    • Double check the order to ensure accuracy before delivery

    • Wash hands thoroughly before handling food

    • Avoid cross-contamination by separating raw and cooked foods

    • Handle food with care to prevent spills or damage

  • Answered by AI
  • Q2. How to deliver a food safely
  • Ans. 

    To deliver food safely, ensure proper packaging, maintain temperature control, follow hygiene practices, and handle with care.

    • Use insulated bags or containers to maintain temperature

    • Avoid cross-contamination by separating raw and cooked foods

    • Wash hands frequently and use gloves when handling food

    • Check food labels for allergen information

    • Handle fragile items with care to prevent damage

  • Answered by AI
Round 2 - Behavioral 

(2 Questions)

  • Q1. How can deliver a food safely
  • Ans. 

    To deliver food safely, ensure proper packaging, use insulated bags, follow food safety guidelines, and handle with care.

    • Use insulated bags to maintain food temperature

    • Follow food safety guidelines to prevent contamination

    • Handle food with care to avoid spills or damage

    • Double-check orders before delivery to ensure accuracy

  • Answered by AI
  • Q2. How to deliver agood
  • Ans. 

    Delivering goods requires proper planning, organization, and communication skills.

    • Plan your route efficiently to minimize travel time and maximize deliveries.

    • Communicate effectively with customers to ensure timely and accurate deliveries.

    • Handle packages with care to prevent damage during transportation.

    • Follow all safety protocols and traffic laws while on the road.

    • Maintain a positive attitude and professional demeanor ...

  • Answered by AI

Top Zomato Delivery Boy Interview Questions and Answers

Q1. How to solve the late service provide...
View answer (3)

Delivery Boy Interview Questions asked at other Companies

Q1. When going for delivery, how should the customer deliver the delivery product?
View answer (1)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. What do you do ?
Round 3 - Technical 

(3 Questions)

  • Q1. Tell me about yourself ?
  • Q2. What do you know about Zomato ?
  • Ans. 

    Zomato is a popular online food delivery and restaurant discovery platform.

    • Zomato allows users to search for restaurants, read and write reviews, and order food for delivery.

    • It operates in multiple countries around the world, providing a wide range of cuisines and dining options.

    • Zomato also offers a subscription service called Zomato Gold, which provides discounts and offers at partner restaurants.

  • Answered by AI
  • Q3. Situation Based Questions regarding sales & pitching to restaurant partners ?

Interview Preparation Tips

Interview preparation tips for other job seekers - When I joined Zomato as a Key Account Manager the culture was really very good.
But now it's been more than 2 years the culture has really changed drastically.
I don't recommend to join now in this scenario.

Top Zomato Key Account Manager Interview Questions and Answers

Q1. What do you know about Zomato ?
View answer (9)

Key Account Manager Interview Questions asked at other Companies

Q1. What is the reason behind introduction of Loan secure products amongst lenders and Insurance companies.
View answer (5)

I applied via Referral and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Something tell about BPO CALL CENTRE,
  • Ans. 

    BPO CALL CENTRE is a business process outsourcing service that provides customer support through phone calls.

    • BPO CALL CENTRE stands for Business Process Outsourcing Call Centre.

    • It is a service that provides customer support through phone calls.

    • It is commonly used by companies to handle customer inquiries, complaints, and technical support.

    • BPO CALL CENTRE agents are trained to handle a variety of customer issues and pro...

  • Answered by AI
  • Q2. Customer Support, zomato explain Somthing

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and handle it while they are asking about your skills

Chat Support Executive Interview Questions asked at other Companies

Q1. What important things should be followed when you are in conversation with the customers?
View answer (3)

Zomato Interview FAQs

How many rounds are there in Zomato interview for experienced candidates?
Zomato interview process for experienced candidates usually has 2-3 rounds. The most common rounds in the Zomato interview process for experienced candidates are One-on-one Round, HR and Resume Shortlist.
How to prepare for Zomato interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Zomato. The most common topics and skills that interviewers at Zomato expect are Inventory Management, Inbound Logistics, Outbound Logistics, Warehouse Operations and Store Operations.
What are the top questions asked in Zomato interview for experienced candidates?

Some of the top questions asked at the Zomato interview for experienced candidates -

  1. How would you sell a simple pen for 1 la...read more
  2. What important things should be followed when you are in conversation with the ...read more
  3. If the customer is very irate and he is speaking profanity,how will you deal wi...read more
How long is the Zomato interview process?

The duration of Zomato interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Zomato Interview Process for Experienced

based on 59 interviews

Interview experience

3.9
  
Good
View more

Interview Questions from Similar Companies

Amazon Interview Questions
4.0
 • 5.1k Interviews
Flipkart Interview Questions
3.9
 • 1.4k Interviews
Swiggy Interview Questions
3.8
 • 434 Interviews
PolicyBazaar Interview Questions
3.6
 • 385 Interviews
Udaan Interview Questions
3.9
 • 336 Interviews
Meesho Interview Questions
3.7
 • 335 Interviews
JustDial Interview Questions
3.5
 • 332 Interviews
Info Edge Interview Questions
3.9
 • 324 Interviews
Naukri Interview Questions
4.0
 • 187 Interviews
View all

Zomato Reviews and Ratings

based on 2.3k reviews

3.7/5

Rating in categories

3.5

Skill development

3.5

Work-life balance

3.7

Salary

3.3

Job security

3.6

Company culture

3.2

Promotions

3.5

Work satisfaction

Explore 2.3k Reviews and Ratings
Talent Acquisition Executive

Bangalore / Bengaluru

0-2 Yrs

₹ 2.5-3.5 LPA

Explore more jobs
Key Account Manager
951 salaries
unlock blur

₹4.5 L/yr - ₹13.9 L/yr

Delivery Boy
908 salaries
unlock blur

₹0.4 L/yr - ₹5.4 L/yr

Business Analyst
578 salaries
unlock blur

₹5 L/yr - ₹20 L/yr

Senior Associate
307 salaries
unlock blur

₹3.2 L/yr - ₹11.1 L/yr

Accounts Manager
292 salaries
unlock blur

₹4 L/yr - ₹13.2 L/yr

Explore more salaries
Compare Zomato with

Swiggy

3.8
Compare

Amazon

4.0
Compare

Dunzo

3.4
Compare

Flipkart

3.9
Compare
Did you find this page helpful?
Yes No
write
Share an Interview