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Zepto Customer Care Executive Interview Questions and Answers

Updated 9 May 2024

Zepto Customer Care Executive Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before May 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. About your self and work experience
Round 2 - Aptitude Test 

Listening grammer tying normal aptitude test

Round 3 - One-on-one 

(1 Question)

  • Q1. About your self work experience customer service family travel

Interview Preparation Tips

Interview preparation tips for other job seekers - Best company to work for
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jan 2022. There was 1 interview round.

Round 1 - One-on-one 

(4 Questions)

  • Q1. The interview was the coolest however the guy had a super intense IQ he could read you In a minute hence there was some personal question, past experience and then screening was done
  • Q2. It was one-on-one round thats all
  • Q3. Tell me about your experience
  • Q4. Why do u want to do this job

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident, look subtle, speak sublime and remain calm as well as energetic

Customer Care Executive Interview Questions Asked at Other Companies

asked in Startek
Q1. What would you do if you win 1billion dollar lottey?
Q2. Introduction Explain something in English What is customer care o ... read more
Q3. 1. If the customer had two queries at the same time,how did you h ... read more
Q4. Tell me about this product how will sell to the customer
Q5. How will you handle irrated customers?

Interview questions from similar companies

I applied via Company Website and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Sales ke bare mein
  • Q2. Customer ke pass jakar on road in karna
  • Q3. Company ke bare mein batana

Interview Preparation Tips

Interview preparation tips for other job seekers - Anytime interviews

I applied via Walk-in and was interviewed before Jun 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(7 Questions)

  • Q1. Good management &good leaning Market
  • Q2. Good work enivimont good jobs
  • Q3. Very nice job good working and
  • Q4. Good management &good job
  • Q5. Good management good work
  • Q6. Very nice job and jobs
  • Q7. Good jobs and very nice
Round 3 - One-on-one 

(4 Questions)

  • Q1. Good jobs and very nice jobs
  • Q2. Very jobs nice working
  • Q3. Good good job nice job
  • Q4. Nice job good jobs g

Interview Preparation Tips

Interview preparation tips for other job seekers - Some time not sticks in good jobs and

I applied via Naukri.com and was interviewed in May 2019. There were 4 interview rounds.

Interview Questionnaire 

7 Questions

  • Q1. Work experience
  • Q2. R u comfertable traveling
  • Ans. 

    Yes, I am comfortable traveling for work.

    • I have experience traveling for work in my previous roles.

    • I am adaptable and enjoy exploring new places.

    • I am willing to travel for client meetings and conferences.

    • I understand the importance of face-to-face interactions in sales.

    • I am organized and can handle the logistics of travel efficiently.

  • Answered by AI
  • Q3. What is your study status
  • Q4. Graduate
  • Q5. Can u join immediatly
  • Q6. Will you able to sell product by showing them on thier phone screen on the app
  • Q7. This is something new,but India is going through digitalisation,so ofcourse that wouldnt be that problem.

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good,i got selected,after two days i got a cl bck,and on 3 days i did my joining procedure

I applied via Walk-in and was interviewed in Feb 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. I just shared my previous experience and by interest in sales executive as a organization backup agriculture farmer s life growth and happy to serve in job

Interview Preparation Tips

Interview preparation tips for other job seekers - As I said that to solve problems in sales executive with customer face to face in practical if any problems arise and to calm and to growth of organization as well customer life style changed to technology

I appeared for an interview before Sep 2021.

Round 1 - HR 

(1 Question)

  • Q1. Tell me something about your self and your previous organisation?
Round 2 - One-on-one 

(1 Question)

  • Q1. Why you want to join this organisation?

Interview Preparation Tips

Interview preparation tips for other job seekers - Never say ‚ u left ur previous organisation for growth.

I applied via Approached by Company and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

My work experience and my knowledge

Interview Preparation Tips

Topics to prepare for Udaan Sales Executive interview:
  • Hard-work
  • Self confidence
  • Punchualty
  • customer support
  • Computer operator
Interview preparation tips for other job seekers - Only experience person and very hardworking person and honest and punchal

Interview Questionnaire 

1 Question

  • Q1. Sales and order pickup

I applied via Indeed and was interviewed in Oct 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Why organization is anable pay ofpf contribution, company is getting so much facilities from government
  • Q2. Why did Venkatesh join the Udaan do you will come back in Ninja card but I think so

Interview Preparation Tips

Interview preparation tips for other job seekers - There was call by HR Ankita madam while seeing the my resume appoint me As an sales executive.

Zepto Interview FAQs

How many rounds are there in Zepto Customer Care Executive interview?
Zepto interview process usually has 2-3 rounds. The most common rounds in the Zepto interview process are One-on-one Round, Resume Shortlist and HR.
What are the top questions asked in Zepto Customer Care Executive interview?

Some of the top questions asked at the Zepto Customer Care Executive interview -

  1. The interview was the coolest however the guy had a super intense IQ he could r...read more
  2. It was one-on-one round thats ...read more

Tell us how to improve this page.

Zepto Customer Care Executive Interview Process

based on 2 interviews

Interview experience

5
  
Excellent
View more
Join Zepto We’re revolutionizing the way India shops.
Zepto Customer Care Executive Salary
based on 6 salaries
₹3 L/yr - ₹4 L/yr
30% more than the average Customer Care Executive Salary in India
View more details

Zepto Customer Care Executive Reviews and Ratings

based on 5 reviews

3.3/5

Rating in categories

3.4

Skill development

3.4

Work-life balance

3.4

Salary

3.3

Job security

3.4

Company culture

3.4

Promotions

3.0

Work satisfaction

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