Zepto Customer Care Executive Interview Questions and Answers

I chose Ninjacart because of its reputation for quality products and excellent customer service.

• Ninjacart has a strong reputation for providing high-quality products to its customers.

• The company is known for its efficient delivery system, ensuring that customers receive their orders on time.

• Ninjacart has a dedicated customer service team that is always ready to assist and resolve any issues.

• The company offers a wide ra...read more

I would immediately report the illegal activity to the appropriate authorities and cooperate fully with any investigations.

• I would not ignore or cover up any illegal activity.

• I would gather any evidence or information related to the illegal activity.

• I would report the incident to my supervisor or the designated authority within the company.

• I would cooperate fully with any investigations conducted by the authorities.

• I w...read more

If a customer is involved in a scam or illegal activity, it is important to follow company protocols and escalate the issue to the appropriate authorities.

• Maintain professionalism and empathy while addressing the customer's concerns.

• Gather as much information as possible about the situation and document it.

• Follow company guidelines and protocols for handling such cases.

• If necessary, escalate the issue to the relevant d...read more

If the head is involved in illegal activity, it is important to report the matter to higher authorities or the appropriate legal channels.

• Maintain professionalism and integrity

• Document evidence of the illegal activity

• Report the matter to higher authorities or the appropriate legal channels

• Ensure the safety and well-being of oneself and colleagues

• Consider seeking legal advice if necessary