Zepto Team Lead Interview Questions, Process, and Tips

Q1. How to reduce CPO
Ans. 
Reducing Cost Per Order (CPO) involves optimizing processes, enhancing customer experience, and leveraging data analytics.
• Streamline operations: Automate order processing to reduce manual errors and speed up fulfillment.

• Enhance marketing strategies: Use targeted advertising to reach the right audience, reducing wasted spend.

• Improve customer retention: Implement loyalty programs to encourage repeat purchases, lowering a...read more
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Q2. How many required riders for 1900 orders of 2.2 OPH
Ans. 
Calculate the number of riders needed for 1900 orders at a rate of 2.2 orders per hour (OPH).
• Total orders: 1900

• Orders per hour per rider: 2.2 OPH

• Total hours needed = Total orders / OPH = 1900 / 2.2 ≈ 863.64 hours

• If one rider works 8 hours a day, then total days = 863.64 / 8 ≈ 107.96 days

• To find the number of riders needed, divide total hours by hours worked per rider.
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Q1. Salf introduction
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Q2. What is Inventory process
Ans. 
Inventory process involves managing and tracking goods or materials within a business.
• Inventory process includes receiving, storing, and distributing goods.

• It involves keeping track of stock levels and reordering when necessary.

• Regular audits and reconciliations are done to ensure accuracy.

• Utilizing inventory management software can streamline the process.

• Examples: barcode scanning, FIFO/LIFO methods, cycle counting.
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Q3. How to find short inventory.
Ans. 
Analyze sales data, check for discrepancies, conduct physical inventory counts.
• Review sales reports for discrepancies

• Conduct physical inventory counts

• Check for any missing or misplaced items

• Utilize inventory management software to track inventory levels
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Q4. Inbound process
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Q5. Picking and outbound process
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Q6. What is Fifo and 6s
Ans. 
Fifo stands for First In, First Out and is a method used for inventory management. 6S is a workplace organization method focused on creating a clean and efficient work environment.
• Fifo is a method where the first items added to inventory are the first ones to be used or sold.

• 6S focuses on Sort, Set in order, Shine, Standardize, Sustain, and Safety to create an organized and efficient workplace.

• Example of Fifo: In a gro...read more
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Q7. How to handle 100 manpower
Ans. 
Handling 100 manpower requires effective communication, delegation, and organization.
• Establish clear goals and expectations for the team

• Delegate tasks based on individual strengths and skills

• Provide regular feedback and support to team members

• Implement efficient communication channels to ensure smooth workflow

• Utilize project management tools to track progress and deadlines
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Q1. What is total experience
Ans. 
Total experience refers to the cumulative amount of time a person has spent working in a particular field or industry.
• Total experience includes all relevant work experience, internships, and any other related activities.

• It is important to consider both the quality and quantity of experience when evaluating a candidate.

• For example, a candidate may have 5 years of experience in a specific role, but their overall total ex...read more
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Q2. Why did you change your last job
Ans. 
Seeking new challenges and growth opportunities
• Desire for career advancement

• Looking for new challenges and learning opportunities

• Seeking a better work-life balance

• Company restructuring or downsizing

• Relocation to a new city
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Q1. What is your CTC
Ans. 
My current CTC is $80,000 per year.
• My current CTC is $80,000 per year

• I am open to discussing salary expectations during the interview process

• I have experience negotiating salary packages in previous roles
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Q2. What is expection
Ans. 
Expectation is a belief about what will happen in the future or what should happen in a particular situation.
• Expectation is a mental state anticipating a certain outcome.

• It can be based on past experiences, assumptions, or hopes.

• Expectations can influence behavior and emotions.

• Unmet expectations can lead to disappointment or frustration.

• Example: Expecting a promotion after working hard for a year.
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Q3. When will be join this co.
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Q1. WHERE YOU SEE YOUR SELF AFTER YEAR ?
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Q2. AT MANAGER ROLE?
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Q1. 1) Introduction 2) Current Job Role 3) Aptitude/Excel/Knowledge Test
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Q2. 4) Companies Job Role Need 5) Negotiation
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Q3. 6) Final Interview With Senior Manager
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Interviewer will give some excel file to perform vlookup & Vlookup to prepare a report