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WNS Associate Operations Lead Interview Questions and Answers
WNS Associate Operations Lead Interview Experiences
6 interviews found
Selected
I applied via Recruitment Consulltant and was interviewed in Jul 2022. There were 4 interview rounds.
(2 Questions)
- Q1. Overview about the professional experience
- Q2. Reason for Job change
(1 Question)
- Q1. Trade life cycle flows
(1 Question)
- Q1. Depth overview about the area of experiences
Interview Preparation Tips
Selected
I appeared for an interview before Apr 2023.
(1 Question)
- Q1. Questions related to advance Excel like conditional Formatting, vba codes
Selected
I applied via Walk-in and was interviewed before Nov 2022. There were 2 interview rounds.
(3 Questions)
- Q1. Be aware of CV
- Q2. What is your qualification? How much experience do you have? Salary negotiation.
- Q3. Salary expectation
Interview Preparation Tips
What people are saying about WNS
Selected
I applied via Recruitment Consulltant and was interviewed before Apr 2022. There were 3 interview rounds.
I don't remember now as it was 5 years back
(2 Questions)
- Q1. General questions about ourself and basic maths and Excel for the process
- Q2. HR salary discussion
Interview Preparation Tips
- Excel
- Unified Communications
WNS interview questions for designations
I applied via Recruitment Consultant and was interviewed in Jul 2021. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. All Journal entries especially bad debts, Prepaid expenses. They will give situations and will ask you to make Journal entry. You need to tell the Journal entry and the double effect .
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed in Jul 2021. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Bad debts, purchase and sales, prepaid expenses journal entries and my work experience in detail.
Interview Preparation Tips
Interview questions from similar companies
Assistant Manager Interview Questions & Answers
Firstsource Solutions
Anonymous
posted on 12 Jun 2020
I applied via Referral and was interviewed in Dec 2019. There were 5 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Describe your job role or what you do on a daily basis
- Q2. This is a tricky question and can be treated as a bouncer, full toss, googly whatever you respond.. it needs to be answered in the most possible way what actually you do in your day to day life at work... ...
- Q3. What are your weakness
Interview Preparation Tips
Prepare for the below points which will always be helpful for any HR related interview:
Labour relations - PF and UAN related
Retirals - How an employee is treated post he leaves and how FNF done
Performance management - Need to have hands on practice on whatever is done in your organization
Employee engagement
Employee relations
Escalation management
Policy and any enhancement
I applied via Referral and was interviewed before Jul 2020. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Direct walkin interview.... Gave a basic Amcat test with easy questions related to english and math.... After that u will have typing test to check ur speed and accuracy... Practice it well to pass...After...
Interview Preparation Tips
I applied via Referral and was interviewed before Oct 2020. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Oh Sorry! I did not remember the exact questions because the assessment happened last year.
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Jan 2020. There were 3 interview rounds.
Interview Questionnaire
6 Questions
- Q1. Tell me something about your self.
- Q2. What are your plans for next 5 years?
- Q3. How long do you stick with job?
- Q4. What will you do if you failed in job task?
- Q5. What are strength and weakness?
- Q6. What is customers service and how it can be improved?
- Ans.
Customer service is the assistance and support provided to customers before, during, and after a purchase.
Listen actively to customers and address their concerns promptly
Provide personalized and empathetic service
Offer multiple channels for customer support (e.g. phone, email, chat)
Train employees to handle difficult situations and provide solutions
Collect feedback and use it to improve service
Create a customer-centric
Interview Preparation Tips
WNS Interview FAQs
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WNS Interviews By Designations
- WNS Senior Associate Interview Questions
- WNS Associate Interview Questions
- WNS Operations Associate Interview Questions
- WNS Associate Lead Interview Questions
- WNS Senior Associate Operations Interview Questions
- WNS Assistant Manager Interview Questions
- WNS Back Office Executive Interview Questions
- WNS Analyst Interview Questions
- Show more
Interview Questions for Popular Designations
- Operations Associate Interview Questions
- Operations Executive Interview Questions
- Operations Manager Interview Questions
- Assistant Manager Operations Interview Questions
- Senior Associate Operations Interview Questions
- Team Lead Operations Interview Questions
- Senior Executive Operations Interview Questions
- Operations Analyst Interview Questions
- Show more
WNS Associate Operations Lead Interview Process
based on 6 interviews
2 Interview rounds
- Resume Shortlist Round
- HR Round
Interview Questions from Similar Companies
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WNS Associate Operations Lead Reviews and Ratings
based on 63 reviews
Rating in categories
|
Senior Associate
13.6k
salaries
|  ₹0.6 L/yr - ₹8 L/yr |
|
Associate
4.8k
salaries
| ₹1 L/yr - ₹7 L/yr |
|
Associate Lead
3.3k
salaries
| ₹2.7 L/yr - ₹11 L/yr |
|
Assistant Manager
3.2k
salaries
| ₹5 L/yr - ₹16.1 L/yr |
|
Senior Associate Operations
2.8k
salaries
| ₹1.1 L/yr - ₹8 L/yr |
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