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Woodrock Infotech Private Limited Customer Support Executive Interview Questions and Answers
Woodrock Infotech Private Limited Customer Support Executive Interview Experiences
1 interview found
I applied via Referral and was interviewed in Apr 2024. There was 1 interview round.
(2 Questions)
- Q1. Self introduction
- Q2. Work experiences
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Customer Support Executive Interview Questions & Answers
Adroit Synergies
Anonymous
posted on 2 Sep 2024
(2 Questions)
- Q1. Introduce yourself
- Ans.
I am a dedicated and experienced Customer Support Executive with a strong background in resolving customer issues and providing excellent service.
Experienced in handling customer inquiries and complaints
Skilled in problem-solving and conflict resolution
Proficient in using CRM software to track customer interactions
Excellent communication skills both written and verbal
- Q2. What is sales and marketing
- Ans.
Sales and marketing are strategies used by businesses to promote and sell products or services to customers.
Sales involves direct interaction with customers to persuade them to purchase a product or service.
Marketing involves creating awareness and interest in a product or service through various channels such as advertising, social media, and promotions.
Sales focuses on closing deals and generating revenue, while mark...
(1 Question)
- Q1. Sale any product if customer is not interested how to convince him .
- Ans.
To convince a customer who is not interested in a product, focus on highlighting the benefits, addressing their concerns, and offering a personalized solution.
Listen to the customer's objections and address them with relevant information
Highlight the unique features and benefits of the product that meet the customer's needs
Offer a personalized solution or alternative that aligns with the customer's preferences
Provide s...
Interview Preparation Tips
I applied via LinkedIn and was interviewed in Dec 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Introduction about my self
- Ans. I explained everything about me and professional career
- Q2. Hr asked me to take a mock call of my previous company in different languages
- Ans. I did everything in every languages
Everything was a general knowledge questions but these peoples want a twisted answer not a correct answer
Interview Preparation Tips
Customer Support Executive Interview Questions & Answers
FiveS Digital
Anonymous
posted on 10 Feb 2024
(1 Question)
- Q1. Introduce yourself
- Ans. You need to start with basic information about yourself Name, Age City Education Work experience Salary package Hike expections Be very confident on yourself and have a bold command on your language
Customer Support Executive Interview Questions & Answers
Credence Resource Management
Anonymous
posted on 9 May 2023
Verbal, Numeric & Logical questions
(1 Question)
- Q1. 1. All the Basic questions about he wants to know about me. 2. He check your Communication & Confidence level. 3. Where want to invest your first salary ? 4. How did you feel when you become a highest posi...
(1 Question)
- Q1. 1. They check our Expressions 2. They check our dressing scense 3. They notice How and What r we answer to any type of question. 4. They want short & uniqe answers 5. They also check our body language or b...
Interview Preparation Tips
2. Treat everyone as meet as your interviewer.
3. Create a strong first impression.
4. Be ready for the small talk.
5. Be on message from the outset.
Selected
I was interviewed before Nov 2023.
(1 Question)
- Q1. General information
(1 Question)
- Q1. Work experience
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Customer Support Executive Interview Questions & Answers
Adroit Synergies
Anonymous
posted on 31 Mar 2024
Selected
I applied via Apna Jobs and was interviewed in Mar 2024. There was 1 interview round.
(1 Question)
- Q1. Introduced yourself
I applied via Walk-in and was interviewed before Dec 2019. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. Tell me about urself
- Q2. How many years you have experience
- Q3. How long you work
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Customer Support Executive Interview Questions & Answers
FiveS Digital
Samer bhavikatti
posted on 10 Sep 2023
Selected
I applied via Referral and was interviewed before Sep 2022. There were 3 interview rounds.
(2 Questions)
- Q1. Self introduction
- Q2. Communication test
(2 Questions)
- Q1. How do you handle the customers
- Ans.
I handle customers with empathy, active listening, and problem-solving skills.
Listen actively to understand the customer's issue
Show empathy and understanding towards the customer's situation
Provide clear and concise solutions to their problems
Follow up to ensure the issue is resolved to their satisfaction
- Q2. Be polite in every situation and try to explain
Interview Preparation Tips
Customer Support Executive Interview Questions & Answers
Credence Resource Management
Anonymous
posted on 5 Nov 2022
I applied via Naukri.com and was interviewed in Oct 2022. There were 3 interview rounds.
(2 Questions)
- Q1. Tell me about yourself? What are your hobbies?
- Q2. What are your salary expectations?
They asked me regarding the salary expectations. They asked me certain questions regarding my education.
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Woodrock Infotech Private Limited Customer Support Executive Reviews and Ratings
based on 6 reviews
Rating in categories
|
Customer Care Executive
16
salaries
|  ₹1.2 L/yr - ₹1.8 L/yr |
|
Customer Support Executive
9
salaries
| ₹0.8 L/yr - ₹2 L/yr |
|
Team Lead
9
salaries
| ₹1.8 L/yr - ₹3.2 L/yr |
|
Cce Executive
7
salaries
| ₹0.7 L/yr - ₹1.8 L/yr |
|
Quality Analyst
5
salaries
| ₹1.5 L/yr - ₹1.9 L/yr |
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