WNS Associate Engineer Interview Questions and Answers

Q1. Previous company
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Q2. Tell me about your self
Ans. 
Experienced sales professional with a proven track record of exceeding targets and building strong client relationships.
• Over 5 years of sales experience in the retail industry

• Consistently met and exceeded sales targets by 20% each quarter

• Strong communication and negotiation skills

• Built and maintained relationships with key clients, resulting in repeat business

• Proficient in CRM software and sales analytics
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Q1. Tell me about your self
Ans. 
Experienced sales professional with a proven track record of exceeding targets and building strong client relationships.
• Over 5 years of sales experience in the retail industry

• Consistently met and exceeded sales targets by 20% each quarter

• Strong communication and negotiation skills

• Built and maintained relationships with key clients, resulting in repeat business

• Proficient in CRM software and sales analytics
Answered by AI
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Q2. Previous Work and company
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Q1. Lock box and ERA related questions
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Q2. Denial codes questions
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Q1. Typing and speed
Ans. 30 words permint 95% present accroccy
Answered Anonymously
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Q2. About company ceo
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Q3. About work process
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Test taken in website

Q1. What is customer service, conversation with customer, tell about Hyderabad
Ans. 
Customer service is providing assistance and support to customers, engaging in conversations to address their needs and concerns. Hyderabad is a city in India known for its rich history and culture.
• Customer service involves actively listening to customers, empathizing with their issues, and finding solutions to meet their needs.

• Engaging in conversations with customers helps build rapport and trust, leading to better cu...read more
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Q2. Conversation with customer
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Q1. Tell about yourself
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Q2. Speak about Hyderabad
Ans. 
Hyderabad is a vibrant city in southern India known for its rich history, culture, and delicious cuisine.
• Famous for its iconic Charminar monument

• Home to the historic Golconda Fort

• Known for its biryani and haleem dishes

• Hub for IT companies and tech industry

• Has a mix of traditional and modern architecture
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Q3. Conversation with customer
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We must talk loud and boldly in front of some group of people to get noticed by the selecter

Q1. Self intro and ambition
Ans. Self intro is to be said as per the resume what you have screened to the selecter.
Answered by 03.DEEPAK KUMAR S
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Q2. Discuss about any topic the said
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Q1. Self introduction, roles and responsibilities in your previous organisation
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Q2. What is your current CTC
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Q3. What are your expectations
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They conducted aptitude test on cell phone itself, that too by sending links on WhatsApp, even typing test was done on cell phone.

They asked to join teams meeting via phone then n there and asked to type few words(like and essay) about "why we want to work in BPO? " And send that in the chat with in 10 minutes.

Q1. Walk me through your resume?
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Q2. Why do you want to work in a BPO?
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Q3. How would you handle a customer who is angry?
Ans. 
I would listen to the customer, empathize with their situation, remain calm, and offer a solution to address their concerns.
• Listen actively to the customer's concerns without interrupting

• Empathize with the customer's emotions and show understanding

• Remain calm and composed, avoiding any defensive or confrontational responses

• Apologize for any inconvenience caused and offer a solution to address their concerns

• Follow up wi...read more
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Q4. What is your typing speed?
Ans. 
My typing speed is 70 words per minute.
• I have been consistently typing at this speed for the past year.

• I have experience transcribing audio files and typing up reports quickly.

• I have taken typing tests online to verify my speed.

• I am comfortable using keyboard shortcuts to increase my efficiency.
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Q5. Why should we hire you?
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Q1. Tell me about your last day at your last company.
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Q2. Tell me about your most memorable day
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It was a voice versant about basic grammar and your pronounciation.

Q1. They will ask about you and your background and also test your IQ
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There're basic quant, reasoning questions and other general questions being asked in interviews

Q1. Basic interview questions Tell us abt youself
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Q2. Are you further preparing for any exams or studies
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