Wipro Customer Service Manager Interview Questions and Answers

Basic Questions on apitude

Given Project of done on it

This might involve a task to be completed individually or in a team, showcasing your skills and knowledge.

Aptitude Test: This likely involves questions to assess your numerical, verbal, and logical reasoning skills.

This round assesses your communication, teamwork, and problem-solving skills in a group setting.

This could involve analyzing a real-world business scenario and presenting your recommendations.

Q1. This is an interview with technical experts to assess your technical knowledge and skills.
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Q2. HR Round:
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Q1. Tell me about your self.
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Q2. Why want to join this job.
Ans. 
I want to join this job because, I want to grow my career and enhance my skile and being a self independent
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Q3. What is your weakness and strength?
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My strengthis my ability to stay organised and mange multiple tasks at once I have the projects dwon into smaller tasks and finding efficient ways to complete them and My weakness is that I something take too long finish tasks, but I am working on it.
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Q4. What are your career goals?
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Q5. Tell me about your family background
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A about my family background I have four members in my family including me my father is a farmer, my mother is a house wife also and my sister pursuing graduation
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It was bad, its terrible company

Q1. Worst company and worst HR
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Q1. Most fake company and fake, horrible interview experience
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Most third class job

Q1. Waste of time, horrible
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Q1. Where do you see yourself in 5 years
Ans. 
In 5 years, I see myself as a seasoned Customer Service Executive, leading a team and implementing innovative strategies to enhance customer satisfaction.
• Leading a team of customer service representatives

• Implementing innovative strategies to improve customer satisfaction

• Continuing to develop my skills and knowledge in customer service

• Possibly pursuing further education or certifications in customer service management
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Q2. Why should we hire you
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I have a strong background in customer service, excellent communication skills, and a proven track record of resolving customer issues efficiently.
• I have X years of experience in customer service roles

• I am highly skilled in communication and problem-solving

• I have received positive feedback from previous customers for my ability to resolve issues effectively
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Q1. Tell me something about yourself.
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Q2. Work experience.
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Q3. What do you see yourself in next 5 years?
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Q4. Weakness and strength
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Q1. In next 5 years.
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Q2. What are yours goals? Weakness and strength. Know about company.
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