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Wipro
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I applied via Approached by Company and was interviewed before Nov 2022. There were 2 interview rounds.
Experienced Senior Service Manager with a strong background in customer service and team leadership.
Over 10 years of experience in managing service teams and ensuring customer satisfaction.
Proven track record of implementing process improvements to enhance service delivery.
Skilled in building and maintaining strong relationships with clients and stakeholders.
Successfully led a team of service technicians to achieve a 2...
Handled conflict between team members regarding project responsibilities
Assigned clear roles and responsibilities to each team member
Facilitated open communication and encouraged active listening
Mediated discussions to find a mutually agreeable solution
Implemented a conflict resolution plan to prevent future conflicts
Provided ongoing support and guidance to team members
I applied via Company Website and was interviewed in Jan 2022. There were 2 interview rounds.
Discussed last project
posted on 9 Feb 2025
I have a strong background in customer service, excellent communication skills, and a passion for helping customers.
Extensive experience in customer service roles
Excellent communication skills
Strong problem-solving abilities
Passion for helping customers
Proven track record of resolving customer issues efficiently
I am fluent in English, Hindi, and Spanish. I have knowledge about PhonePe's services and features.
Fluent in English, Hindi, and Spanish
Knowledge about PhonePe's services and features
Experience in customer service roles
I applied via Naukri.com and was interviewed in Dec 2024. There were 5 interview rounds.
This might involve a task to be completed individually or in a team, showcasing your skills and knowledge.
Aptitude Test: This likely involves questions to assess your numerical, verbal, and logical reasoning skills.
This round assesses your communication, teamwork, and problem-solving skills in a group setting.
This could involve analyzing a real-world business scenario and presenting your recommendations.
In 5 years, I see myself as a seasoned Customer Service Executive, leading a team and implementing innovative strategies to enhance customer satisfaction.
Leading a team of customer service representatives
Implementing innovative strategies to improve customer satisfaction
Continuing to develop my skills and knowledge in customer service
Possibly pursuing further education or certifications in customer service management
I have a strong background in customer service, excellent communication skills, and a proven track record of resolving customer issues efficiently.
I have X years of experience in customer service roles
I am highly skilled in communication and problem-solving
I have received positive feedback from previous customers for my ability to resolve issues effectively
I was interviewed in Oct 2024.
Versant Pearson test
I am a dedicated and experienced customer service professional with a strong focus on providing exceptional support to customers.
I have over 5 years of experience in customer service roles
I am skilled in handling customer inquiries and resolving issues efficiently
I have a proven track record of exceeding customer satisfaction goals
I am a strong communicator and problem-solver
I am proficient in using CRM systems and oth
I want to join Accenture because of its reputation for innovation and commitment to employee growth.
I am impressed by Accenture's track record of delivering cutting-edge solutions to clients.
I am excited about the opportunity to work with a diverse and talented team at Accenture.
I believe that Accenture's focus on continuous learning and development aligns with my career goals.
I am drawn to Accenture's culture of colla
Customer service means providing assistance and support to customers to ensure their satisfaction and loyalty.
Customer service involves actively listening to customers' needs and concerns
It requires empathy and understanding to effectively address customer issues
Providing timely and accurate information to customers is essential
Going above and beyond to exceed customer expectations can lead to customer loyalty
Resolving...
I applied via Approached by Company and was interviewed in Apr 2024. There were 5 interview rounds.
Yes..Coding test is like this, read the question and correct it,,
Coding test is like this, read the question and correct it,,
Coding test is like this, read the question and correct it,,
I applied via Referral and was interviewed in Jun 2024. There were 3 interview rounds.
20 ques in 20 mins easy aptitude
2 coding ques easy level
I applied via Naukri.com and was interviewed in Jul 2024. There was 1 interview round.
I am a dedicated and experienced customer service professional with a passion for helping others.
I have over 5 years of experience in customer service roles
I am skilled in handling customer inquiries and resolving issues efficiently
I am a strong communicator and problem-solver
I am committed to providing excellent service and building positive relationships with customers
Our company is a leading provider of customer service solutions in the retail industry.
Founded in 2005
Headquartered in New York City
Specializes in providing personalized customer service experiences
Works with top retail brands such as Macy's and Nordstrom
based on 1 interview
Interview experience
based on 48 reviews
Rating in categories
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