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Wipro Senior Service Manager Interview Questions and Answers

Updated 27 Nov 2023

2 interviews found

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Senior Service Manager Interview Questions

user image Anonymous

posted on 27 Nov 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Nov 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (4 Questions)

  • Q1. Tell Me About yourself
  • Q2. Explain a situation you handled on Conflict Management
  • Q3. Gave them a situation I faced and how I mitigated the issue
  • Q4. How soon can i Join

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be very articulate and to the point

Senior Service Manager Interview Questions

user image Anonymous

posted on 2 Jul 2022

I applied via Company Website and was interviewed in Jan 2022.

2 Interview Rounds

1

Case Study Round

Discussed last project

2

HR Round (1 Question)

  • Q1. Leaving reason, Preference of WHM or Office, last Annual rating

Interview Preparation Tips

Interview preparation tips for other job seekers - Maintain a crisp resume, Highlights your projects and strength.

Senior Service Manager Jobs at Wipro

View all

Interview questions from similar companies

Interview experience
1
Bad
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed in Jun 2024.

3 Interview Rounds

1

Case Study Round

Resume details name, education,

2

Group Discussion Round

A problem discussion with any member

3

One-on-one Round (4 Questions)

  • Q1. What is customer service
  • Q2. What is customer support
  • Q3. Different between customer support and customer service
  • Q4. How increase customer service

Interview Preparation Tips

Topics to prepare for Tech Mahindra Customer Service Executive interview:
  • customer support
Interview preparation tips for other job seekers - They are making honest work .
Interview experience
1
Bad
Difficulty level
-
Duration
-
Result
-

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Where do you see yourself in 5 years
  • Q2. Why should we hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not join this company ever this is a complete fraud on the name of opportunity management will shortlist you in any respective support staff and will give you the responsibility on the same of learning new things on the same salary other than that you have to do your last role work to to support the management and here is the twist you will do your previous role works and the so called word of mouth IDO base promotion you have to manage all the responsibilities but you will not get your promotion letters the management is so poor and fake you cannot trust this is looks like a MC with good people and flexible things please di nit attract with such things you will destroy your self management has. No answer when it comes to salary hike and for promotion Letters these guys will just use you utilise you and throw you so poor not trustworthy at all

Strictly advised to all of the fresher or experienced who things HCLtech is a good brad or company to start please don’t think
Like this at all I have an proven experience of 7 years with this company please do not get yourself attracted with the campus or the infrastructure all this is a trap to tune lot of futures it’s better to stay your own business or to join domestic companies or good brad but not HCLtech

Warning alert
Interview experience
5
Excellent
Difficulty level
Easy
Duration
2-4 weeks
Result
Selected Selected

I was interviewed in Oct 2024.

2 Interview Rounds

1

Aptitude Test Round

Versant Pearson test

2

HR Round (4 Questions)

  • Q1. Tell me about yourself
  • Q2. Why do you want to join Accenture
  • Q3. What does customer service means to you
  • Q4. Let us play a scenario I'm a customer calling you with complains regarding the latest purchase and I'm unsatisfied and want to return it.

Interview Preparation Tips

Interview preparation tips for other job seekers - Practice, remain calm, be patient...the interviewer also test your patience level by making you wait! Don't complain... Just wait! And try to answer the questions upto your best of capability..

Service Engineer Interview Questions

TCS user image Anonymous

posted on 18 Jul 2024

Interview experience
1
Bad
Difficulty level
-
Duration
-
Result
-

4 Interview Rounds

1

Aptitude Test Round

No questions tried on the iven internblklk afdsjf erewr afaff

2

Aptitude Test Round

No question on the given profile of enineering and tets and science

3

Coding Test Round

C c++ multiple tets of questions not attemped

4

Technical Round (2 Questions)

  • Q1. Whats your hobby
  • Q2. Tell me about yourselves
Interview experience
5
Excellent
Difficulty level
Easy
Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Apr 2024.

5 Interview Rounds

1

Coding Test Round

Yes..Coding test is like this, read the question and correct it,,

2

Coding Test Round

Coding test is like this, read the question and correct it,,

3

Coding Test Round

Coding test is like this, read the question and correct it,,

4

HR Round (4 Questions)

  • Q1. After completion of your work, you have to give its information to your HR...
  • Q2. After completing your work, you will have to give its information to each of your H.R managers
  • Q3. We will not complete our work without the permission of our boss and will follow it..
  • Q4. We will not complete our work without the permission of our boss and will follow it
5

HR Round (1 Question)

  • Q1. After completion of your work, you have to give its information to your boss

Interview Preparation Tips

Interview preparation tips for other job seekers - Yes
Interview experience
4
Good
Difficulty level
Easy
Duration
2-4 weeks
Result
Not Selected

I applied via Referral and was interviewed in Jun 2024.

3 Interview Rounds

1

Aptitude Test Round

20 ques in 20 mins easy aptitude

2

Coding Test Round

2 coding ques easy level

3

One-on-one Round (2 Questions)

  • Q1. Behavioural questions
  • Q2. STAR method questions
Interview experience
5
Excellent
Difficulty level
-
Duration
-
Result
-

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Jiouojpopoipip jkkk kklo kkj;l klk;k l;k;
  • Q2. Hiljpop kll jklj;l mlml nkl ljlk
Interview experience
4
Good
Difficulty level
-
Duration
-
Result
-

3 Interview Rounds

1

Aptitude Test Round

Good easy questions are asked we can clear easily

2

HR Round (1 Question)

  • Q1. Only about our experience and ctc
3

One-on-one Round (1 Question)

  • Q1. Related to previous experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Wipro Interview FAQs

How many rounds are there in Wipro Senior Service Manager interview?
Wipro interview process usually has 2 rounds. The most common rounds in the Wipro interview process are Case Study, HR and Resume Shortlist.
How to prepare for Wipro Senior Service Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Wipro. The most common topics and skills that interviewers at Wipro expect are Business Excellence, Process Improvement, Project Management, Six Sigma and Six Sigma Black Belt.

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People are getting interviews through

based on 2 Wipro interviews
Company Website
50%
50% candidates got the interview through other sources.
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Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

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Wipro Senior Service Manager Salary
based on 723 salaries
₹7.2 L/yr - ₹22.5 L/yr
At par with the average Senior Service Manager Salary in India
View more details

Wipro Senior Service Manager Reviews and Ratings

based on 47 reviews

2.5/5

Rating in categories

2.7

Skill development

2.3

Work-Life balance

2.4

Salary & Benefits

3.2

Job Security

2.4

Company culture

2.2

Promotions/Appraisal

2.2

Work Satisfaction

Explore 47 Reviews and Ratings
Senior Service Manager

Gurgaon / Gurugram

8-10 Yrs

Not Disclosed

Senior Service Manager

Mumbai

8-13 Yrs

Not Disclosed

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