Whitehat jr Technical Support Engineer Interview Questions and Answers

Remote access software allows users to access and control a computer or device from a remote location.

• Remote access software enables users to access and control a computer or device from a remote location

• It allows for remote troubleshooting, maintenance, and support

• Examples include TeamViewer, LogMeIn, and Remote Desktop Connection

• Security measures such as two-factor authentication and encryption are often used to prot

Troubleshooting of devices involves identifying and resolving technical issues.

• Gather information about the issue from the user

• Check for error messages or codes

• Perform basic checks like restarting the device

• Use diagnostic tools to identify the problem

• Resolve the issue by repairing or replacing faulty components

• Test the device to ensure the issue is resolved

Microphone and camera are input devices that capture audio and video respectively.

• Microphone converts sound waves into electrical signals that can be processed by a computer.

• Camera captures light and converts it into digital signals that can be processed by a computer.

• Both devices require drivers to communicate with the computer's operating system.

• Microphone and camera can be integrated into laptops or connected extern