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Utkarsh Small Finance Bank Customer Service Officer Interview Questions and Answers for Experienced
Updated
31 May 2024
6 interviews found
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Anonymous
Interview experience
Excellent
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected
I applied via Referral and was interviewed in May 2024.
1 Interview Round
1
HR Round (5 Questions)
- Q1. Self introduction work experience View Answers (1)
- Q2. What about your banking knowledge View Answers (2)
- Q3. What about your sales knowledge Add Answer
- Q4. Banking system knowledge Add Answer
- Q5. What your company growth your extra effort Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Proper self introduction your self , and your experience
I applied via Campus Placement and was interviewed in Nov 2021.
3 Interview Rounds
Interview Questions
- Q1. Tell me something about yourself
View Answers (1)
I applied via Walk-in and was interviewed in Feb 2021.
4 Interview Rounds
Interview Questions
- Q1. Name
View Answers (3)
- Q2. Qualification
View Answers (1)
- Q3. Skill
View Answers (2)
- Q4. Stregenth
Add Answer
- Q5. Experience
View Answers (1)
- Q6. Your enterested work
View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Deal your Hr Normaly and personality was very important in your interview
shabbir mujawar
I applied via Walk-in and was interviewed in May 2021.
Interview Questions
- Q1. Business planing
View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - All to speak only confidence
Utkarsh Small Finance Bank interview questions for designations
I applied via Recruitment Consultant and was interviewed before Oct 2020.
1 Interview Round
Interview Questions
- Q1. Normal related to my job profile.
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Need to improve working environment and also need to provide functional traning to employees.
I applied via Walk-in and was interviewed before Feb 2021.
2 Interview Rounds
1
Aptitude Test Round
Quantitative Aptitude, English, computer & Reasoning at normal leval
2
HR Round (5 Questions)
- Q1. Why should we hire you? Add Answer
- Q2. Why are you looking for a change? Add Answer
- Q3. What are your strengths and weaknesses? View Answers (1)
- Q4. Share details of your previous job. Add Answer
- Q5. Tell me about yourself. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Interview round in this bank very professional & they ask tricky question.
So, Go through your resume properly & knowledge of computer basics, Banking terms.
So, Go through your resume properly & knowledge of computer basics, Banking terms.
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
Got a question about Utkarsh Small Finance Bank?
Ask anonymously on communities.
Interview questions from similar companies
loganathan s
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed before Mar 2023.
3 Interview Rounds
1
Aptitude Test Round
Dear job seeker in this assessment test they must be check your grammer and sentence formation test in english....like a Tenses,Vocabulary,prepositions etc,....
2
HR Round (1 Question)
- Q1. 1.Tell me something about your self? 2.How many languages can you speak? 3.Tell me any little story in Hindi and kannada(any topic) 4.What is your salary expect...read more Add Answer
3
Technical Round (1 Question)
- Q1. In this round mock call test will be happen like a client call.....one end you need to take the call and another end one of the company employee sit and speak w...read more Add Answer
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed before Jun 2023.
1 Interview Round
1
Case Study Round
Customer visit with an problem in his account
Interview Preparation Tips
Interview preparation tips for other job seekers - Just have keen mind on which you are going for
Interview experience
Excellent
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected
I applied via Approached by Company and was interviewed before Dec 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (5 Questions)
- Q1. Here directly you are interviewed by cluster head face to face and then just one HR round Add Answer
- Q2. About location and salary expectation Add Answer
- Q3. May sometime about previous job details Add Answer
- Q4. About banking experience Add Answer
- Q5. About your family details Add Answer
I was interviewed in May 2021.
1 Interview Round
Interview Questions
- Q1. APY MINIMUM AND MAXIMUM AGE
View Answers (1)
- Q2. SHG MINIMUM AND MAXIMUM MEMBERS
Add Answer
- Q3. MAXIMUM 20 MEMBERS
View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - THIS INTERVIEW WAS A PROMOTION INTERVIEW FROM EXECUTIVE TO ASSISTANT MANAGER. THIS LASTED FOR ABOUT 15 MINUTES. MOST OF THE QUESTIONS ASKED WERE ABOUT THE DESKS WE HANDLE IN BANK DAILY. THAT WAS THE FIRST INTERVIEW I EVER FACED. I WAS VERY TENSE AND WAS UNABLE TO ANSWER MY QUESTIONS. YOU NEED TO STAY CALM AND TRY TO RELAX.
Utkarsh Small Finance Bank Interview FAQs
How many rounds are there in Utkarsh Small Finance Bank Customer Service Officer interview for experienced candidates?
Utkarsh Small Finance Bank interview process for experienced candidates usually has 1-2 rounds. The most common rounds in the Utkarsh Small Finance Bank interview process for experienced candidates are HR and Aptitude Test.
How to prepare for Utkarsh Small Finance Bank Customer Service Officer interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Utkarsh Small Finance Bank. The most common topics and skills that interviewers at Utkarsh Small Finance Bank expect are Banking Operations, NEFT, RTGS, Branch Banking and Cash Handling.
What are the top questions asked in Utkarsh Small Finance Bank Customer Service Officer interview for experienced candidates?
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Utkarsh Small Finance Bank Interviews By Designations
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Interview Questions for Popular Designations
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People are getting interviews through
based on 6 Utkarsh Small Finance Bank interviews
WalkIn
Campus Placement
Recruitment Consultant
Referral
50%
17%
17%
17%
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Customer Service Officer Interview Questions from Similar Companies
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Utkarsh Small Finance Bank Customer Service Officer
Salary
based on 609 salaries
₹1.1
L/yr - ₹4.5
L/yr
19%
less
than the average Customer Service Officer Salary in India
View more details
Utkarsh Small Finance Bank Customer Service Officer Reviews and Ratings
based on 241 reviews
Rating in categories
|
Customer Service Officer
609
salaries
|  ₹1.1 L/yr - ₹4.5 L/yr |
|
Assistant Manager
559
salaries
| ₹2.2 L/yr - ₹5.5 L/yr |
|
Senior Executive
504
salaries
| ₹1.8 L/yr - ₹3.8 L/yr |
|
Relationship Officer
394
salaries
| ₹1.5 L/yr - ₹4 L/yr |
|
Sales Executive
369
salaries
| ₹0.9 L/yr - ₹4 L/yr |
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