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Udaan Technologies Seller Support Associate Interview Questions and Answers

Updated 16 Nov 2023

Udaan Technologies Seller Support Associate Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Where did u work previous company
  • Q2. How many years u supported to the organization

Interview Preparation Tips

Topics to prepare for Udaan Technologies Seller Support Associate interview:
  • Presentation Skills
Interview preparation tips for other job seekers - Hardworking self confidence good reasoning

Interview questions from similar companies

I applied via Other and was interviewed before Sep 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What is your first priority for costmer?
  • Ans. 

    The first priority for a customer is to provide excellent customer service and meet their needs.

    • Listen to the customer's needs and concerns

    • Offer personalized solutions

    • Provide prompt and efficient service

    • Build a strong relationship with the customer

    • Ensure customer satisfaction and loyalty

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Have to proof your self as a good exicutive
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

It was good. General aptitude questions asked.

Round 2 - Technical 

(1 Question)

  • Q1. General core java questions

I applied via LinkedIn and was interviewed in Jun 2022. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Why do you want to join Accenture ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just communication and basic accounts concept should be clear and wonder ful and helping staff

Interview Questionnaire 

2 Questions

  • Q1. What does BIOS stand for?
  • Ans. 

    BIOS stands for Basic Input/Output System.

    • BIOS is a firmware that initializes hardware during the boot process.

    • It provides the computer with basic instructions on how to load the operating system.

    • BIOS settings can be accessed and modified through a setup utility.

    • Examples of BIOS manufacturers include AMI (American Megatrends Inc.) and Phoenix Technologies.

  • Answered by AI
  • Q2. How would you troubleshoot a PC which is overheating and shutting down.
  • Ans. 

    To troubleshoot an overheating PC, check for dust buildup, ensure proper ventilation, monitor CPU usage, and check for faulty hardware.

    • Check for dust buildup in the fans and heatsinks

    • Ensure proper ventilation by checking the placement of the PC and the surrounding environment

    • Monitor CPU usage to identify any processes that may be causing excessive heat

    • Check for faulty hardware such as a malfunctioning fan or power supp...

  • Answered by AI

Skills evaluated in this interview

I applied via Approached by Company and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

General Assignment for grammar check

Round 3 - One-on-one 

(5 Questions)

  • Q1. Introduction about your self
  • Ans. Should be polite and Confident while giving your answers
  • Answered Anonymously
  • Q2. BGC verification about your education and experience
  • Ans. Once BGC is done, should be knowledgeable of laptop and pc hardware is suggestible
  • Answered Anonymously
  • Q3. Difference between RAM & ROM
  • Ans. Should say a few differences between both
  • Answered Anonymously
  • Q4. What are the typed of software that we use on our systems
  • Ans. Should say about the OS available in the market
  • Answered Anonymously
  • Q5. What was your expectations about salary
  • Ans. 

    I expect a salary that reflects my skills, experience, and the industry standards for a Technical Support Engineer.

    • Research industry standards: For example, the average salary for a Technical Support Engineer in my area is around $60,000 to $70,000.

    • Consider my experience: With over 3 years in technical support, I believe a salary in the range of $65,000 to $75,000 is reasonable.

    • Value of skills: My proficiency in troubl...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for CGS Technical Support Engineer interview:
  • Laptop Support
  • Computer Hardware
  • Electronics
Interview preparation tips for other job seekers - Request you to be polite and confident about yourself, Should be an expert in Communication skills

Skills evaluated in this interview

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I appeared for an interview in Mar 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction with confidence
  • Q2. Tell me about networking IT support
  • Ans. 

    Networking IT support involves providing technical assistance to users with network-related issues.

    • Diagnosing and resolving network connectivity issues

    • Configuring network devices such as routers and switches

    • Monitoring network performance and identifying potential issues

    • Providing remote support to users

    • Collaborating with other IT professionals to maintain network security

    • Training users on network best practices

    • Staying u...

  • Answered by AI
Round 3 - Technical 

(1 Question)

  • Q1. Answer the questions for customer
Round 4 - One-on-one 

(1 Question)

  • Q1. How do you handle the customer with high temper
Round 5 - HR 

(1 Question)

  • Q1. Follow the instructions give me

Interview Preparation Tips

Interview preparation tips for other job seekers - Joining immediately offer letter
Work permit for your life

Skills evaluated in this interview

I applied via Naukri.com and was interviewed in Sep 2021. There were 3 interview rounds.

Round 1 - Assignment 

In 1st round, they checked typing speed, customer handling skills, psychology test

Round 2 - Technical 

(2 Questions)

  • Q1. Just basic questions related to Hardware components
  • Q2. What are the hardware components
  • Ans. 

    Hardware components are physical parts of a computer system that can be seen and touched.

    • Central Processing Unit (CPU)

    • Random Access Memory (RAM)

    • Hard Disk Drive (HDD)

    • Solid State Drive (SSD)

    • Motherboard

    • Power Supply Unit (PSU)

    • Graphics Processing Unit (GPU)

    • Sound Card

    • Network Interface Card (NIC)

    • Optical Drive

  • Answered by AI
Round 3 - HR 

(3 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - They want communication skill and confidence to handle customer

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Feb 2024.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via LinkedIn and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - teams 

(1 Question)

  • Q1. Past experiences

Interview Preparation Tips

Interview preparation tips for other job seekers - prepare text in advence

Udaan Technologies Interview FAQs

How many rounds are there in Udaan Technologies Seller Support Associate interview?
Udaan Technologies interview process usually has 2 rounds. The most common rounds in the Udaan Technologies interview process are Resume Shortlist and HR.

Tell us how to improve this page.

Udaan Technologies Seller Support Associate Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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