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Udaan Technologies Customer Care Executive Interview Questions and Answers

Updated 25 Aug 2021

Udaan Technologies Customer Care Executive Interview Experiences

1 interview found

I applied via Naukri.com and was interviewed before Aug 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Why do you want to join udaan?
  • Q2. Where would you see yourself in the next 4 years of time

Interview Preparation Tips

Interview preparation tips for other job seekers - I would see myself as a manager

Interview questions from similar companies

I applied via Other and was interviewed before Sep 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What is your first priority for costmer?
  • Ans. 

    The first priority for a customer is to provide excellent customer service and meet their needs.

    • Listen to the customer's needs and concerns

    • Offer personalized solutions

    • Provide prompt and efficient service

    • Build a strong relationship with the customer

    • Ensure customer satisfaction and loyalty

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Have to proof your self as a good exicutive

I applied via Naukri.com and was interviewed in Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Good

Round 3 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. Tell me about yourself.
  • Q3. Why are you looking for a change?
  • Q4. Where do you see yourself in 5 years?

Interview Preparation Tips

Interview preparation tips for other job seekers - It was a great experience. Nice Interview by HR. Very well responsible.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Feb 2024.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via LinkedIn and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - teams 

(1 Question)

  • Q1. Past experiences

Interview Preparation Tips

Interview preparation tips for other job seekers - prepare text in advence
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I appeared for an interview in Mar 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction with confidence
  • Q2. Tell me about networking IT support
  • Ans. 

    Networking IT support involves providing technical assistance to users with network-related issues.

    • Diagnosing and resolving network connectivity issues

    • Configuring network devices such as routers and switches

    • Monitoring network performance and identifying potential issues

    • Providing remote support to users

    • Collaborating with other IT professionals to maintain network security

    • Training users on network best practices

    • Staying u...

  • Answered by AI
Round 3 - Technical 

(1 Question)

  • Q1. Answer the questions for customer
Round 4 - One-on-one 

(1 Question)

  • Q1. How do you handle the customer with high temper
Round 5 - HR 

(1 Question)

  • Q1. Follow the instructions give me

Interview Preparation Tips

Interview preparation tips for other job seekers - Joining immediately offer letter
Work permit for your life

Skills evaluated in this interview

Interview Questionnaire 

1 Question

  • Q1. The questions where asked based on the business analyst task and responsibilities.

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was pretty easy and based of 3 rounds.

1. Was basic HR round where the HR learned abotmut your working experience .
2. Assignment - basis your position they share you a assignment to understand your knowledge in the relevant area.
3. The round with senior person.

I applied via LinkedIn and was interviewed in Mar 2022. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Advanced Coding Standards and Team handling

Interview Preparation Tips

Interview preparation tips for other job seekers - Slow and Time taking process though. Could have been more fast and transparent.
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Feb 2024.

Round 1 - Technical 

(1 Question)

  • Q1. Java program for duplicate elements in array

I applied via Campus Placement and was interviewed in Dec 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

Basic knowledge required for the Aptitude Test. You need to understand the questions and their technicality and then each question is very easy.

Round 2 - Coding Test 

Need to focus more on the SQL Queries and some average coding skills. This test is used to check the code understanding of the candidate.

Round 3 - Coding Test 

Little more complex problems, need to understand the logic and some complex SQL Queries.
More Focus on JOINS in SQL.

Interview Preparation Tips

Interview preparation tips for other job seekers - You can learn new things here.
Work-Life balance is not good, you have to work more than expected.

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Udaan Technologies Customer Care Executive Salary
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₹2.5 L/yr - ₹4.5 L/yr
25% more than the average Customer Care Executive Salary in India
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