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TTEC India Interview Questions, Process, and Tips

Updated 24 Feb 2025

Top TTEC India Interview Questions and Answers

View all 21 questions

TTEC India Interview Experiences

Popular Designations

136 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Mar 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

There are Grammer and odd diagram MCQ's included also some question based on customer experience

Round 3 - HR 

(2 Questions)

  • Q1. HR asked you About yourself dont be nervous
  • Q2. Chat session bases on recent topic's

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while answering make an eye contact and try to impress the HR with a unique Answers

Chat Support Executive Interview Questions asked at other Companies

Q1. What important things should be followed when you are in conversation with the customers?
View answer (3)

Associate Interview Questions & Answers

user image Isika Baruah

posted on 27 Nov 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via LinkedIn and was interviewed before Nov 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Maths, reasoning, English

Round 2 - Group Discussion 

Introduction, topic given to write

Round 3 - One-on-one 

(2 Questions)

  • Q1. Fav movies , why it is a fav movie
  • Q2. Yourself in five years

Associate Interview Questions asked at other Companies

Q1. What is mean of TTR & why required for powder coating process ?
View answer (17)

Interview Questions & Answers

user image Anonymous

posted on 30 Oct 2022

I applied via Referral

Round 1 - Aptitude Test 

There will be an assessment after you register for the job...people can contact me..i ll help you with the registration process..my mail id( *****)

Round 2 - HR 

(2 Questions)

  • Q1. Not discloseable as per hr policy
  • Q2. Can not be disclosed as per hr policy
Round 3 - One-on-one 

(2 Questions)

  • Q1. Opps interaction round will be the last round
  • Q2. Questions can not be disclosed

Interview Preparation Tips

Interview preparation tips for other job seekers - People can contact Me...I am currently working...I can help you with the registration and so on...you can contact Me ***** or XXXXX
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

As my job was regarding customer service so the question were asked about some queries solution.

Round 3 - Assignment 

Personality test was taken with time limit.

Round 4 - Case Study 

IQ test was taken on some similar shape given and find odd one out ,that also time based.

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (36)

TTEC India interview questions for popular designations

 Fraud Prevention Representative

 (12)

 Chat and Email Support Executive

 (11)

 Chat Support Executive

 (9)

 Customer Service Executive

 (6)

 Chat Associate

 (4)

 Customer Service Associate

 (4)

 Associate

 (4)

 Customer Service Representative

 (4)

Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jan 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. The first question focused on your personal experience and the reasons for applying for the job.
  • Q2. Can you provide more information about yourself?
  • Ans. 

    I am a dedicated and empathetic customer support associate with strong communication skills and a passion for helping others.

    • Strong communication skills

    • Empathetic and patient

    • Dedicated to providing excellent customer service

    • Experience in resolving customer issues

    • Ability to work well under pressure

  • Answered by AI

Customer Support Associate Interview Questions asked at other Companies

Q1. How can you tackle your customer in real time scenario?
View answer (33)

Get interview-ready with Top TTEC India Interview Questions

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Jan 2023. There were 2 interview rounds.

Round 1 - Assignment 

Consist of 5 parts and you need to score 200

Round 2 - Group Discussion 

Hr will ask questions regarding your introduction.

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well and it is easy to get a job. Prepare your introduction part well

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (21)

Jobs at TTEC India

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Interview Questions & Answers

user image Anonymous

posted on 16 Sep 2022

I applied via Recruitment Consulltant and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Basic evaluation of your past experience.
Round 2 - Video Call 

(1 Question)

  • Q1. Customer service related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - After zoom interview HR said you are selected so i was happy and waiting for offer letter. But then it's been 12 days and no calls or Email was sent by them. I was worried because I have already left my previous job... I sent email asking for the status of my job. What I received in answer was ridiculous as they said due to changes on business requirement they are closing the process with a shitty Apologies at the end.

Fraud Investigator Interview Questions & Answers

user image Riya Chandel

posted on 22 Oct 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Oct 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

It was average person should have average knowledge about aptitude

Round 3 - Group Discussion 

Topic will be given need to give specific reason for your ans.

Round 4 - One-on-one 

(1 Question)

  • Q1. Face to face interview conducted
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. About your self and your job experience
  • Q2. More about customer service and quality of a good CSE

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak normal English and be confident. Try to speak more

Chat Support Executive Interview Questions asked at other Companies

Q1. What important things should be followed when you are in conversation with the customers?
View answer (3)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Monster and was interviewed before Jan 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

After your resume get shortlisted there will be a aptitude test consists which consists English comprehension, Scenario based emphatic responses, basic reasoning, pattern recognition, basic Computer knowledge, and mock chat with virtual customers.

Round 3 - HR 

(6 Questions)

  • Q1. Why you want to join TTEC?
  • Q2. Have you appeared for ttec before?
  • Q3. Why you left your previous organisation?
  • Q4. Brief introduction about you and your family.
  • Q5. Your academic background and work experience.
  • Q6. What's your hometown will you be able relocate once we start working from office?
Round 4 - One-on-one 

(6 Questions)

  • Q1. Brief introduction about you and your family.
  • Q2. What are the challenges you faced in your previous organisation and how did you overcome that?
  • Q3. Where do you see yourself in terms of growth in the future?
  • Q4. Tell me something about your hobbies.
  • Q5. What are your favourite movie and series, give me a brief idea about the last web series you watched.
  • Q6. Why did you choose Ahmedabad over Hyderabad or any other cities?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be original with your answer show some in depth knowledge and falsely showcase something which in reality you do not possess. And show some stability towards your job role they will be more than happy to hire you for this sole reason.

Fraud Analyst Interview Questions asked at other Companies

Q1. What is the difference between customer service and customer Support ?
View answer (3)

TTEC India Interview FAQs

How many rounds are there in TTEC India interview?
TTEC India interview process usually has 2-3 rounds. The most common rounds in the TTEC India interview process are HR, One-on-one Round and Aptitude Test.
How to prepare for TTEC India interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at TTEC India. The most common topics and skills that interviewers at TTEC India expect are SMS, Customer Service, French, SAN and microsoft.
What are the top questions asked in TTEC India interview?

Some of the top questions asked at the TTEC India interview -

  1. What if customer says that the ordered material is not reached but the tracking...read more
  2. How will you handle a situation when there is no electricity or internet at you...read more
  3. How do you fix a slow computer, what Troubleshooting steps you will fol...read more
How long is the TTEC India interview process?

The duration of TTEC India interview process can vary, but typically it takes about less than 2 weeks to complete.

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TTEC India Interview Process

based on 120 interviews

Interview experience

4.2
  
Good
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TTEC India Reviews and Ratings

based on 1.2k reviews

3.7/5

Rating in categories

3.4

Skill development

3.6

Work-life balance

3.2

Salary

3.6

Job security

3.8

Company culture

2.9

Promotions

3.5

Work satisfaction

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