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Tommy Hilfiger Sales and Customer Service Executive Interview Questions and Answers

Updated 21 Sep 2017

Tommy Hilfiger Sales and Customer Service Executive Interview Experiences

1 interview found

Interview Questionnaire 

1 Question

  • Q1. How deal with urgent situtations
  • Ans. 

    To deal with urgent situations, it is important to stay calm, prioritize tasks, communicate effectively, and take swift action.

    • Stay calm and composed to think clearly and make rational decisions

    • Prioritize tasks based on urgency and importance

    • Communicate effectively with all stakeholders involved

    • Take swift action to resolve the urgent situation

    • Adapt quickly to changing circumstances

    • Seek assistance or delegate tasks if n...

  • Answered by AI

Interview Preparation Tips

Round: Behavioural Interview
Experience: I was asked about how I manage situations when there are more than on customer to attend
Tips: Just be yourself and let ur answer be more natural

College Name: Symbiosis Institute Of Management Studies

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in May 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Why do we need to hire you?
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Apr 2024. There were 3 interview rounds.

Round 1 - Case Study 

It’s was related to market of textile

Round 2 - Case Study 

Analysis of case and it’s summary

Round 3 - HR 

(1 Question)

  • Q1. Why to join Zara

Interview Preparation Tips

Interview preparation tips for other job seekers - Best place for retail job
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via I'm

Round 1 - Group Discussion 

Topic was retail marketing

Round 2 - HR 

(2 Questions)

  • Q1. Why Zara and its
  • Q2. Where do you see your self
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Referral and was interviewed before Aug 2023. There was 1 interview round.

Round 1 - HR 

(6 Questions)

  • Q1. How many years of experience in watches
  • Ans. 

    I have 3 years of experience working with watches in a retail setting.

    • 3 years of experience in retail watch sales

    • Knowledge of different watch brands and styles

    • Experience in assisting customers with watch repairs and adjustments

  • Answered by AI
  • Q2. How much you get salary
  • Ans. 

    The salary for the Customer Service Associate position is competitive and includes benefits.

    • Salary is competitive and includes benefits

    • Specific salary details can be discussed during the interview process

    • Opportunities for bonuses or incentives may be available

  • Answered by AI
  • Q3. Where you see yourself after five years
  • Ans. 

    In five years, I see myself as a seasoned Customer Service Associate, possibly in a leadership role, contributing to the success of the company.

    • Continuing to excel in customer service and problem-solving skills

    • Taking on more responsibilities and possibly leading a team

    • Contributing innovative ideas to improve customer satisfaction

    • Completing relevant training and certifications to enhance my skills

    • Building strong relatio

  • Answered by AI
  • Q4. How long you stay in current company
  • Ans. 

    I have been with my current company for 3 years.

    • I have been with my current company for 3 years.

    • I have gained valuable experience and knowledge during my time with the company.

    • I have built strong relationships with colleagues and clients.

    • I have consistently met and exceeded performance targets set by the company.

  • Answered by AI
  • Q5. Why do you want to work with our company?
  • Ans. 

    I am impressed by your company's commitment to customer satisfaction and innovative solutions.

    • I admire the company's reputation for excellent customer service

    • I am excited about the opportunity to contribute to a team that values customer satisfaction

    • I believe in the company's mission and values, such as innovation and quality

    • I am impressed by the company's track record of success and growth

    • I am eager to learn from the

  • Answered by AI
  • Q6. What do you know about our company
  • Ans. 

    Your company is a leading provider of high-quality customer service solutions in the retail industry.

    • Your company has a strong reputation for excellent customer service.

    • It focuses on providing top-notch support to customers in the retail sector.

    • The company values customer satisfaction and aims to exceed expectations.

    • It offers a range of services to help improve customer experience, such as 24/7 support and personalized

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - My interview was good in HR round.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Sep 2022.

Round 1 - One-on-one 

(4 Questions)

  • Q1. No question has asked
  • Q2. No question has asked here
  • Q3. Not a single question
  • Q4. No question has asked here same

Interview Preparation Tips

Topics to prepare for Louis Philippe Customer Service Executive interview:
  • No need
Interview preparation tips for other job seekers - Waste don't join here

Interview Questionnaire 

3 Questions

  • Q1. What was your previous work?
  • Q2. Have you ever done job under pressure?
  • Q3. What was your last package?

Interview Preparation Tips

Interview preparation tips for other job seekers - Always ask technical question related their previous task
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Approached by Company and was interviewed before Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Ask me about how to handle crowdy customer
  • Q2. And secondly ask me about vm
  • Q3. Ask me about my own profit and loss how u can do company profitability

Interview Preparation Tips

Interview preparation tips for other job seekers - It was very good experience for me working in denizen and I also learn so many thing which is very beneficial for my future through denizen

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