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Tommy Hilfiger Customer Relation Officer Interview Questions and Answers

Updated 22 Aug 2022

Tommy Hilfiger Customer Relation Officer Interview Experiences

1 interview found

I applied via Campus Placement and was interviewed in Feb 2022. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Tell me something about you
  • Q2. Why do you choose our company
  • Q3. What is CRO job title
  • Ans. 

    A Customer Relation Officer (CRO) is responsible for managing and maintaining positive relationships with customers.

    • CROs are responsible for addressing customer inquiries, concerns, and complaints.

    • They ensure customer satisfaction by providing excellent service and resolving issues in a timely manner.

    • CROs may also handle customer onboarding, upselling, and cross-selling.

    • They maintain customer records and update relevan...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Don't be nervous
Try to answer the questions in your own way

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Campus Placement

Round 1 - Group Discussion 

Topic - about political leader

Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Why should we hire you
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Why do you want to join ck ?
  • Q2. What do you know about retail?
  • Ans. 

    Retail involves the sale of goods or services to consumers for personal or household use.

    • Retail involves selling products or services directly to consumers

    • It includes activities such as merchandising, marketing, and customer service

    • Retailers can operate online, in physical stores, or through a combination of both

    • Examples of retail businesses include supermarkets, clothing stores, and electronics stores

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be we'll groomed
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Introduction, why u want to join retail industry
Round 3 - One-on-one 

(1 Question)

  • Q1. Introduction , why you want to join retail industry
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Group Discussion 

They gave us a topic to talk about

Round 3 - One-on-one 

(1 Question)

  • Q1. Asked questions about background

Interview Questionnaire 

3 Questions

  • Q1. Can you tell me about yourself
  • Ans. 

    Experienced retail professional with strong leadership skills and a proven track record of driving sales and exceeding targets.

    • Over 5 years of experience in retail management

    • Successfully led a team of 15 sales associates to achieve a 20% increase in sales revenue

    • Implemented new sales strategies that resulted in a 10% growth in customer base

    • Proficient in inventory management and budget planning

  • Answered by AI
  • Q2. Your Expected Salary
  • Ans. 

    I expect a competitive salary that reflects my skills, experience, and the responsibilities of the Assistant Manager role.

    • I have researched the average salary range for Assistant Managers in this industry and location.

    • I have considered my qualifications, experience, and the value I can bring to the company.

    • I am open to discussing the salary package and benefits offered by the company.

    • I believe a fair and competitive sa...

  • Answered by AI
  • Q3. Explan your Retail sector Exp
  • Ans. 

    I have extensive experience in the retail sector, including managing teams, driving sales, and ensuring excellent customer service.

    • Managed a team of 15 sales associates, providing guidance and support to achieve sales targets

    • Implemented strategies to increase customer satisfaction, resulting in a 20% improvement in customer feedback ratings

    • Developed and executed promotional campaigns to drive foot traffic and boost sal...

  • Answered by AI

I applied via Company Website and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Coding Test 

Questions like reverse linked list, palindrome number etc..

Round 2 - One-on-one 

(1 Question)

  • Q1. Tech discussion on java, spring boot, distributed systems. Interview was very basic.

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview process was very basic. Good hold on java frameworks, leetcode easy questions are enough to crack Nike

I applied via Recruitment Consulltant and was interviewed in Feb 2022. There were 4 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Based on your platform you will get questioned
Round 2 - Technical 

(1 Question)

  • Q1. For the 2nd round of technical you should be prepared well on your platform to well answered
Round 3 - HR 

(1 Question)

  • Q1. Should know about company before going this round you may ask by hr about GAP
Round 4 - One-on-one 

(1 Question)

  • Q1. It was all about your project related discussion with your manager

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be strong and well for all your basics on what ever platform you are working it will help you to crack.
Round 1 - Coding Test 

They will give you a code and also check your knowledge on Java, spring boot ajd sql.

Round 2 - Technical 

(1 Question)

  • Q1. Another round with a manager and team lead. Behavioral and job related technical questions were asked. Not very difficult!
Round 3 - HR 

(2 Questions)

  • Q1. What are your salary expectations?
  • Q2. Why are you looking for a change?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and be prepared

I applied via Referral and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Asked questions about core java, spring boot, Database and one coding question.
Round 2 - One-on-one 

(1 Question)

  • Q1. 2 medium leetcode problems on array, with technical and behavioral questions. This was a managarial + technical round.
Round 3 - HR 

(1 Question)

  • Q1. Usual HR questions about myself and family, and past work experiences.

Interview Preparation Tips

Interview preparation tips for other job seekers - You should be confident, technically average is fine but communication skills matter a lot in the interview with GAP. It did for me at least.
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Tommy Hilfiger Interview FAQs

How many rounds are there in Tommy Hilfiger Customer Relation Officer interview?
Tommy Hilfiger interview process usually has 1 rounds. The most common rounds in the Tommy Hilfiger interview process are One-on-one Round.

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Tommy Hilfiger Customer Relation Officer Salary
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₹1.9 L/yr - ₹3.5 L/yr
At par with the average Customer Relation Officer Salary in India
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