Upload Button Icon Add office photos

Filter interviews by

Tommy Hilfiger Customer Relation Officer Interview Questions and Answers

Updated 22 Aug 2022

Tommy Hilfiger Customer Relation Officer Interview Experiences

1 interview found

I applied via Campus Placement and was interviewed in Feb 2022. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Tell me something about you
  • Q2. Why do you choose our company
  • Q3. What is CRO job title
  • Ans. 

    A Customer Relation Officer (CRO) is responsible for managing and maintaining positive relationships with customers.

    • CROs are responsible for addressing customer inquiries, concerns, and complaints.

    • They ensure customer satisfaction by providing excellent service and resolving issues in a timely manner.

    • CROs may also handle customer onboarding, upselling, and cross-selling.

    • They maintain customer records and update relevan...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Don't be nervous
Try to answer the questions in your own way

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. Tell me about your Self?

I appeared for an interview before Nov 2021.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. You should have some ideas about Insurance and banking process
  • Q2. How can you sell insurance for the customer
  • Ans. 

    To sell insurance, I would focus on understanding the customer's needs and providing personalized solutions.

    • Listen to the customer's concerns and ask questions to understand their specific needs

    • Explain the benefits of the insurance policy and how it can address their concerns

    • Provide personalized solutions that fit their budget and coverage needs

    • Offer additional services or discounts to sweeten the deal

    • Follow up with th...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be calm and attend interview.
All will be okay

Interview Questionnaire 

3 Questions

  • Q1. Can you tell me about yourself
  • Ans. 

    Experienced retail professional with strong leadership skills and a proven track record of driving sales and exceeding targets.

    • Over 5 years of experience in retail management

    • Successfully led a team of 15 sales associates to achieve a 20% increase in sales revenue

    • Implemented new sales strategies that resulted in a 10% growth in customer base

    • Proficient in inventory management and budget planning

  • Answered by AI
  • Q2. Your Expected Salary
  • Ans. 

    I expect a competitive salary that reflects my skills, experience, and the responsibilities of the Assistant Manager role.

    • I have researched the average salary range for Assistant Managers in this industry and location.

    • I have considered my qualifications, experience, and the value I can bring to the company.

    • I am open to discussing the salary package and benefits offered by the company.

    • I believe a fair and competitive sa...

  • Answered by AI
  • Q3. Explan your Retail sector Exp
  • Ans. 

    I have extensive experience in the retail sector, including managing teams, driving sales, and ensuring excellent customer service.

    • Managed a team of 15 sales associates, providing guidance and support to achieve sales targets

    • Implemented strategies to increase customer satisfaction, resulting in a 20% improvement in customer feedback ratings

    • Developed and executed promotional campaigns to drive foot traffic and boost sal...

  • Answered by AI

I applied via Campus Placement and was interviewed before Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. I was asked questions related to my family, subjects studied, what's my favourite sport and the difference between my two favorite sports cricket and badminton. I was also asked formulas related to my fiel...

Interview Preparation Tips

Interview preparation tips for other job seekers - Remain confident and calm. Reply with utmost sincerity and honesty, they see right through you. Be honest if you don't know something. Prepare your answers for common questions and rule it.

I applied via Walk-in and was interviewed in Feb 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What will u do when shopper is hyper on you?

Interview Preparation Tips

Interview preparation tips for other job seekers - Always keep confidence,stay Positive,have a little smile on ur face,and eye contact.

Intern Interview Questions & Answers

Adidas user image Anonymous

posted on 18 Jul 2022

I applied via Company Website and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Two interviewers. They asked about my experience, my study, and some technical questions related to the work function

Interview Preparation Tips

Interview preparation tips for other job seekers - Study the company, and the functional team thoroughly. Be proactive and positive!

I applied via Walk-in and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

10 Questions

  • Q1. Experience level
  • Q2. Hard work
  • Q3. Honestly
  • Q4. Responsible
  • Q5. Punctuality
  • Q6. Team worker
  • Q7. Fashion Update
  • Q8. Knowledge
  • Q9. Customer Experience
  • Q10. Follow the Company Rules

Interview Preparation Tips

Interview preparation tips for other job seekers - I think some people need the job but we don’t have Excellent English but Apart from the other person Experience level is highly Doesn't matter Dr Abdul KALAM said confidence level is Matter

I appeared for an interview in Nov 2020.

Interview Questionnaire 

2 Questions

  • Q1. How the job will be online?
  • Q2. How the shift matter's?

Interview Preparation Tips

Interview preparation tips for other job seekers - There Will be three types of interviews:speed and accuracy, return test and face to face.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Maths reasoning English questions

Round 3 - Technical 

(2 Questions)

  • Q1. Why likes spinning?
  • Ans. 

    Spinning helps me relax, stay active, and improve my overall well-being.

    • Spinning is a great form of cardiovascular exercise that helps improve heart health.

    • It allows me to destress and clear my mind after a long day at work.

    • Spinning helps me stay active and maintain a healthy lifestyle.

    • I enjoy the sense of accomplishment and endorphin rush after a challenging spin class.

  • Answered by AI
  • Q2. What is carding function?
  • Ans. 

    Carding function is a process of verifying the validity of credit or debit card information.

    • Carding function is used to prevent fraudulent transactions.

    • It involves checking the card number, expiration date, CVV code, and other details.

    • If the information is valid, the transaction is approved.

    • If the information is invalid or suspicious, the transaction is declined.

    • Carding function is used by banks, payment processors, an

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and give short ,right answers

Skills evaluated in this interview

Tommy Hilfiger Interview FAQs

How many rounds are there in Tommy Hilfiger Customer Relation Officer interview?
Tommy Hilfiger interview process usually has 1 rounds. The most common rounds in the Tommy Hilfiger interview process are One-on-one Round.

Tell us how to improve this page.

Interview Questions from Similar Companies

Trident Group Interview Questions
3.5
 • 120 Interviews
Shahi Exports Interview Questions
4.0
 • 103 Interviews
H&M Interview Questions
3.9
 • 92 Interviews
Adidas Interview Questions
3.9
 • 73 Interviews
Arvind Group Interview Questions
4.0
 • 62 Interviews
Bata Interview Questions
3.7
 • 62 Interviews
PUMA Interview Questions
4.3
 • 55 Interviews
View all
Tommy Hilfiger Customer Relation Officer Salary
based on 93 salaries
₹1.9 L/yr - ₹3.5 L/yr
At par with the average Customer Relation Officer Salary in India
View more details

Tommy Hilfiger Customer Relation Officer Reviews and Ratings

based on 41 reviews

3.8/5

Rating in categories

4.0

Skill development

2.9

Work-life balance

4.0

Salary

3.5

Job security

4.3

Company culture

3.7

Promotions

3.5

Work satisfaction

Explore 41 Reviews and Ratings
Customer Relation Officer
93 salaries
unlock blur

₹1.9 L/yr - ₹3.5 L/yr

Store Manager
77 salaries
unlock blur

₹3 L/yr - ₹8.5 L/yr

Customer Relationship Officer
67 salaries
unlock blur

₹2 L/yr - ₹5.1 L/yr

Fashion Consultant
61 salaries
unlock blur

₹1.5 L/yr - ₹4.5 L/yr

Assistant Manager
54 salaries
unlock blur

₹2.4 L/yr - ₹9 L/yr

Explore more salaries
Compare Tommy Hilfiger with

Aditya Birla Fashion and Retail

4.1
Compare

Shahi Exports

4.0
Compare

Trident Group

3.5
Compare

Arvind Group

4.0
Compare
Did you find this page helpful?
Yes No
write
Share an Interview