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Tommy Hilfiger Customer Relationship Officer Interview Questions and Answers

Updated 1 Apr 2023

Tommy Hilfiger Customer Relationship Officer Interview Experiences

2 interviews found

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Group Discussion 

It was a casual group discussion about some random topic related to bollywood

Round 3 - One-on-one 

(2 Questions)

  • Q1. Just basic questions about family
  • Q2. Questions about my future plans

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and be yourself try to be calm and avoid pressure or anxiety

I applied via Campus Placement and was interviewed before Sep 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

In GD there was group of 10 students, the topic was is live-in relationship is taboo for today’s society .

Round 3 - One-on-one 

(1 Question)

  • Q1. Normal introduction and general knowledge questions were asked .
Round 4 - HR 

(1 Question)

  • Q1. Asked about my social appearance Asked question regarding my academic career

Interview Preparation Tips

Interview preparation tips for other job seekers - If you’re confident enough you’ll grow .
No matter you’ll pass or fail , you’ll learn something from it .
Keep focusing on yourself and also to your academic part .

Customer Relationship Officer Interview Questions Asked at Other Companies

asked in BlackBuck
Q1. What do you know about logistics and B2C, and B2B sales
Q2. How to behave with customer ?
asked in JSW Paints
Q3. Sell me android phone while I have iPhone ?
asked in BankBazaar
Q4. What you know about bank bazaar
Q5. How do you handle a situation when a customer is being irritating ... read more

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. What exactly you are here

Interview Preparation Tips

Interview preparation tips for other job seekers - interview is not an problem here, about work i can say, there will be no fixed weekoff, salary low, high timing, leave may be or not be permitted its only based on store manager mind set, but it is a rule if emergency you have give leave , but they , they dont encourage your work done, they just want to clear that work, they dont even worry any scratches or if blood coming only they need work they dont even bring firstaid kid we have too go and ask, simply we can say you need be worked as SLAVE .
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Brand knowledge of adidas all over the world
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Oct 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Ans. 

    Experienced operations manager with a proven track record of optimizing processes and driving efficiency.

    • Over 5 years of experience in operations management

    • Implemented cost-saving measures that resulted in a 20% increase in profit

    • Led a team of 50+ employees to achieve departmental goals

    • Strong analytical and problem-solving skills

    • Excellent communication and leadership abilities

  • Answered by AI
  • Q2. Why do you want to join H&M
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Why you want to leave last organisation
  • Ans. 

    Seeking new challenges and growth opportunities

    • Desire for career advancement

    • Looking for new challenges and learning experiences

    • Seeking a more dynamic work environment

    • Opportunity to utilize and develop new skills

    • Company restructuring or changes in management

  • Answered by AI
  • Q2. Salary
Round 2 - One-on-one 

(2 Questions)

  • Q1. P&L making and business understanding
  • Q2. Salary

Interview Preparation Tips

Interview preparation tips for other job seekers - Please join this company only if you want to pass your time. No one is interested to know where are you what are you doing where is the stuck what is bothering you. They will just talk to you to give danda. I've ruined my well settled career. Please think twice before joining here. Extremely toxic culture with heavy work load.

Interview Questionnaire 

1 Question

  • Q1. Tell me about your Self?

I appeared for an interview before Nov 2021.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. You should have some ideas about Insurance and banking process
  • Q2. How can you sell insurance for the customer
  • Ans. 

    To sell insurance, I would focus on understanding the customer's needs and providing personalized solutions.

    • Listen to the customer's concerns and ask questions to understand their specific needs

    • Explain the benefits of the insurance policy and how it can address their concerns

    • Provide personalized solutions that fit their budget and coverage needs

    • Offer additional services or discounts to sweeten the deal

    • Follow up with th...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be calm and attend interview.
All will be okay

Interview Questionnaire 

3 Questions

  • Q1. Can you tell me about yourself
  • Ans. 

    Experienced retail professional with strong leadership skills and a proven track record of driving sales and exceeding targets.

    • Over 5 years of experience in retail management

    • Successfully led a team of 15 sales associates to achieve a 20% increase in sales revenue

    • Implemented new sales strategies that resulted in a 10% growth in customer base

    • Proficient in inventory management and budget planning

  • Answered by AI
  • Q2. Your Expected Salary
  • Ans. 

    I expect a competitive salary that reflects my skills, experience, and the responsibilities of the Assistant Manager role.

    • I have researched the average salary range for Assistant Managers in this industry and location.

    • I have considered my qualifications, experience, and the value I can bring to the company.

    • I am open to discussing the salary package and benefits offered by the company.

    • I believe a fair and competitive sa...

  • Answered by AI
  • Q3. Explan your Retail sector Exp
  • Ans. 

    I have extensive experience in the retail sector, including managing teams, driving sales, and ensuring excellent customer service.

    • Managed a team of 15 sales associates, providing guidance and support to achieve sales targets

    • Implemented strategies to increase customer satisfaction, resulting in a 20% improvement in customer feedback ratings

    • Developed and executed promotional campaigns to drive foot traffic and boost sal...

  • Answered by AI

I applied via Campus Placement and was interviewed before Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. I was asked questions related to my family, subjects studied, what's my favourite sport and the difference between my two favorite sports cricket and badminton. I was also asked formulas related to my fiel...

Interview Preparation Tips

Interview preparation tips for other job seekers - Remain confident and calm. Reply with utmost sincerity and honesty, they see right through you. Be honest if you don't know something. Prepare your answers for common questions and rule it.

Tommy Hilfiger Interview FAQs

How many rounds are there in Tommy Hilfiger Customer Relationship Officer interview?
Tommy Hilfiger interview process usually has 3-4 rounds. The most common rounds in the Tommy Hilfiger interview process are Resume Shortlist, Group Discussion and One-on-one Round.

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Tommy Hilfiger Customer Relationship Officer Interview Process

based on 1 interview

Interview experience

3
  
Average
View more

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Tommy Hilfiger Customer Relationship Officer Salary
based on 67 salaries
₹2 L/yr - ₹5.1 L/yr
17% more than the average Customer Relationship Officer Salary in India
View more details

Tommy Hilfiger Customer Relationship Officer Reviews and Ratings

based on 21 reviews

4.3/5

Rating in categories

4.3

Skill development

3.7

Work-life balance

4.2

Salary

4.0

Job security

3.8

Company culture

3.8

Promotions

3.9

Work satisfaction

Explore 21 Reviews and Ratings
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