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Adidas Customer Service Associate Interview Questions and Answers

Updated 25 Mar 2024

Adidas Customer Service Associate Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Brand knowledge of adidas all over the world

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Experience 

(2 Questions)

  • Q1. How much experience do you have?
  • Ans. 

    I have over 10 years of experience in the field, with a focus on project management and team leadership.

    • Over 10 years of experience

    • Specialize in project management and team leadership

    • Successfully led multiple projects to completion

  • Answered by AI
  • Q2. Why did you leave where you were working before?
  • Ans. 

    Seeking new challenges and opportunities for growth.

    • Looking for new challenges and opportunities for professional growth

    • Desire for a change in work environment or company culture

    • Seeking better work-life balance or career advancement

    • Company restructuring or downsizing leading to job loss

  • Answered by AI
Round 2 - Technical 

(2 Questions)

  • Q1. You understand the technical aspects of the product
  • Q2. Yes I understand

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare for interviews: Research the company, practice answering common questions, and give yourself time to prepare.
Be professional: Follow up with a thank-you note after an interview to show your interest and enthusiasm.
Network: Connect with professionals in your field to learn about new opportunities and get career advice.
Learn new skills: Take the opportunity to learn new skills that can help you stand out from other candidates.

Interview Questionnaire 

2 Questions

  • Q1. How to sale
  • Ans. 

    To sell effectively, understand customer needs, build relationships, demonstrate value, and close the deal.

    • Listen actively to understand customer needs and pain points.

    • Build rapport and trust with customers through effective communication.

    • Highlight the unique value proposition of the product or service.

    • Provide demonstrations or samples to showcase the benefits.

    • Address objections and concerns to alleviate customer hesit...

  • Answered by AI
  • Q2. How to convince customer
  • Ans. 

    To convince a customer, understand their needs, build trust, provide value, and address objections.

    • Listen actively to understand their needs

    • Build trust by being honest and transparent

    • Provide value by offering solutions that meet their needs

    • Address objections by providing evidence and addressing concerns

    • Follow up to ensure satisfaction and build long-term relationships

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak well talk well sale well

I applied via Walk-in and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself, Why we hire you, your current profile at last company
Round 2 - Assignment 

Process of purchase, roles and responsibilities of purchaser

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company, workplace good, Nice environment
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Walk-in and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Why you choose nike
  • Q2. Will be able to handle customers

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident, have good English what they look for and you should be comfortable in showing the shoes to the customer, they will also ask for the future plans.
all the best
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What is kpi full form
  • Ans. 

    KPI stands for Key Performance Indicator.

    • KPIs are measurable values that indicate how effectively a company is achieving its key business objectives.

    • They are used to evaluate the success of a particular activity or process.

    • KPIs vary depending on the industry and specific goals of the organization.

    • Examples of KPIs include customer satisfaction ratings, average response time, sales revenue, and employee productivity.

    • KPIs...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Assignment 

Digital initiative in trade marketing

Round 2 - Aptitude Test 

Data interpretation & other skill related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - come prepared with the industry knowledge
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself? why this company? why this role?

Interview Preparation Tips

Interview preparation tips for other job seekers - Read about company
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before May 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. How would you improve your category?
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. ROI related,Business increase
  • Q2. Market Development related

Interview Preparation Tips

Interview preparation tips for other job seekers - I am responsible person for company

Adidas Interview FAQs

How many rounds are there in Adidas Customer Service Associate interview?
Adidas interview process usually has 1 rounds. The most common rounds in the Adidas interview process are One-on-one Round.

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Adidas Customer Service Associate Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Adidas Customer Service Associate Salary
based on 4 salaries
₹1.6 L/yr - ₹2.1 L/yr
33% less than the average Customer Service Associate Salary in India
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