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Zara Customer Care Executive Interview Questions and Answers

Updated 6 May 2024

Zara Customer Care Executive Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via I'm

Round 1 - Group Discussion 

Topic was retail marketing

Round 2 - HR 

(2 Questions)

  • Q1. Why Zara and its
  • Q2. Where do you see your self

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Indeed and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Tell me something about yourself?
  • Q2. Do you have any sales experience?
  • Q3. Why do you want to join our company?

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare before going
Interview experience
4
Good
Difficulty level
Hard
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jan 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Kpi kra product introduction
  • Ans. 

    KPIs for measuring success of product introduction

    • Identify target market and set sales goals

    • Track customer feedback and satisfaction

    • Monitor product adoption rate and market share

    • Analyze sales data and adjust marketing strategy accordingly

  • Answered by AI
  • Q2. Satyam grooming body language

Interview Preparation Tips

Topics to prepare for Levi Strauss & Co. Sales Executive interview:
  • Interfaces
  • Accounting
  • Embedded Systems
Interview preparation tips for other job seekers - Beauty product introduction and highlight of people reporting electronic journal

I applied via Referral and was interviewed in Jul 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Ask about me, privious company,salary,work, display,traget etc.

Interview Preparation Tips

Interview preparation tips for other job seekers - Tell me yourself and family,tell about Indian clothing league,tell about salary, display, achieve traget and other

Interview Questionnaire 

2 Questions

  • Q1. How to sale
  • Ans. 

    To sell effectively, understand customer needs, build relationships, demonstrate value, and close the deal.

    • Listen actively to understand customer needs and pain points.

    • Build rapport and trust with customers through effective communication.

    • Highlight the unique value proposition of the product or service.

    • Provide demonstrations or samples to showcase the benefits.

    • Address objections and concerns to alleviate customer hesit...

  • Answered by AI
  • Q2. How to convince customer
  • Ans. 

    To convince a customer, understand their needs, build trust, provide value, and address objections.

    • Listen actively to understand their needs

    • Build trust by being honest and transparent

    • Provide value by offering solutions that meet their needs

    • Address objections by providing evidence and addressing concerns

    • Follow up to ensure satisfaction and build long-term relationships

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak well talk well sale well
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Only experiance prefered as per industry
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I appeared for an interview in Apr 2024.

Round 1 - HR 

(5 Questions)

  • Q1. He ask me easy question
  • Q2. Do you have any experience
  • Ans. 

    I have 5 Years experience as a sales

  • Answered Anonymously
  • Q3. Have you ever worked in any company before
  • Ans. 

    I worked as a sales executive in Ramgarh

  • Answered Anonymously
  • Q4. How much salary do you expect
  • Q5. Where do you live

I applied via Referral and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Team handles counter handling
  • Q2. Sale proses
  • Q3. How do achieve your target
  • Q4. How can do achieve your monthly target
  • Q5. How can u handle your team

Interview Preparation Tips

Interview preparation tips for other job seekers - Good very good actually

I applied via Referral and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(12 Questions)

  • Q1. Why you want you join the company
  • Q2. Do you have any knowledge about the company you want to join
  • Q3. We couldn’t see stability in your resume which means you can switch our company too
  • Ans. 

    I have had diverse experiences in my career which have contributed to my growth and adaptability.

    • I have worked in different industries and roles, which has given me a broad perspective and the ability to adapt to new environments.

    • I have consistently achieved success in my previous roles, demonstrating my ability to perform well in different settings.

    • I am motivated by new challenges and opportunities for growth, which i...

  • Answered by AI
  • Q4. On what bases you are expecting your salary . Why you think you deserve this much salary
  • Q5. Why should we hire you in our company
  • Q6. How you got to know about the vacancy in our company
  • Q7. On what position you see yourself in future
  • Q8. Will you achieve your targets .
  • Q9. Are you a student or full time worker
  • Q10. How will you achieve your targets . Please explain
  • Q11. If you have already worked with some orher company in ur past then please explain about that company and the role you have played at there
  • Q12. Tell us from which date you would like to join

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare your introduction which should be short n crisp ( effective and clear )
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Sep 2024, where I was asked the following questions.

  • Q1. What is that you like bata?
  • Q2. Your previous work experience

Zara Interview FAQs

How many rounds are there in Zara Customer Care Executive interview?
Zara interview process usually has 2 rounds. The most common rounds in the Zara interview process are Group Discussion and HR.

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Zara Customer Care Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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