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Zara Customer Care Executive Interview Questions and Answers

Updated 6 May 2024

Zara Customer Care Executive Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via I'm

Round 1 - Group Discussion 

Topic was retail marketing

Round 2 - HR 

(2 Questions)

  • Q1. Why Zara and its
  • Q2. Where do you see your self

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Indeed and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Tell me something about yourself?
  • Q2. Do you have any sales experience?
  • Q3. Why do you want to join our company?

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare before going
Interview experience
4
Good
Difficulty level
Hard
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jan 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Kpi kra product introduction
  • Ans. 

    KPIs for measuring success of product introduction

    • Identify target market and set sales goals

    • Track customer feedback and satisfaction

    • Monitor product adoption rate and market share

    • Analyze sales data and adjust marketing strategy accordingly

  • Answered by AI
  • Q2. Satyam grooming body language

Interview Preparation Tips

Topics to prepare for Levi Strauss & Co. Sales Executive interview:
  • Interfaces
  • Accounting
  • Embedded Systems
Interview preparation tips for other job seekers - Beauty product introduction and highlight of people reporting electronic journal

I applied via Referral and was interviewed in Jul 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Ask about me, privious company,salary,work, display,traget etc.

Interview Preparation Tips

Interview preparation tips for other job seekers - Tell me yourself and family,tell about Indian clothing league,tell about salary, display, achieve traget and other

Interview Questionnaire 

2 Questions

  • Q1. How to sale
  • Ans. 

    To sell effectively, understand customer needs, build relationships, demonstrate value, and close the deal.

    • Listen actively to understand customer needs and pain points.

    • Build rapport and trust with customers through effective communication.

    • Highlight the unique value proposition of the product or service.

    • Provide demonstrations or samples to showcase the benefits.

    • Address objections and concerns to alleviate customer hesit...

  • Answered by AI
  • Q2. How to convince customer
  • Ans. 

    To convince a customer, understand their needs, build trust, provide value, and address objections.

    • Listen actively to understand their needs

    • Build trust by being honest and transparent

    • Provide value by offering solutions that meet their needs

    • Address objections by providing evidence and addressing concerns

    • Follow up to ensure satisfaction and build long-term relationships

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak well talk well sale well

I applied via Referral and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Team handles counter handling
  • Q2. Sale proses
  • Q3. How do achieve your target
  • Q4. How can do achieve your monthly target
  • Q5. How can u handle your team

Interview Preparation Tips

Interview preparation tips for other job seekers - Good very good actually

I applied via Walk-in and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

10 Questions

  • Q1. Experience level
  • Q2. Hard work
  • Q3. Honestly
  • Q4. Responsible
  • Q5. Punctuality
  • Q6. Team worker
  • Q7. Fashion Update
  • Q8. Knowledge
  • Q9. Customer Experience
  • Q10. Follow the Company Rules

Interview Preparation Tips

Interview preparation tips for other job seekers - I think some people need the job but we don’t have Excellent English but Apart from the other person Experience level is highly Doesn't matter Dr Abdul KALAM said confidence level is Matter
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Only experiance prefered as per industry
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I appeared for an interview in Apr 2024.

Round 1 - HR 

(5 Questions)

  • Q1. He ask me easy question
  • Q2. Do you have any experience
  • Ans. 

    I have 5 Years experience as a sales

  • Answered Anonymously
  • Q3. Have you ever worked in any company before
  • Ans. 

    I worked as a sales executive in Ramgarh

  • Answered Anonymously
  • Q4. How much salary do you expect
  • Q5. Where do you live

I applied via Referral and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(12 Questions)

  • Q1. Why you want you join the company
  • Q2. Do you have any knowledge about the company you want to join
  • Q3. We couldn’t see stability in your resume which means you can switch our company too
  • Ans. 

    I have had diverse experiences in my career which have contributed to my growth and adaptability.

    • I have worked in different industries and roles, which has given me a broad perspective and the ability to adapt to new environments.

    • I have consistently achieved success in my previous roles, demonstrating my ability to perform well in different settings.

    • I am motivated by new challenges and opportunities for growth, which i...

  • Answered by AI
  • Q4. On what bases you are expecting your salary . Why you think you deserve this much salary
  • Q5. Why should we hire you in our company
  • Q6. How you got to know about the vacancy in our company
  • Q7. On what position you see yourself in future
  • Q8. Will you achieve your targets .
  • Q9. Are you a student or full time worker
  • Q10. How will you achieve your targets . Please explain
  • Q11. If you have already worked with some orher company in ur past then please explain about that company and the role you have played at there
  • Q12. Tell us from which date you would like to join

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare your introduction which should be short n crisp ( effective and clear )

Zara Interview FAQs

How many rounds are there in Zara Customer Care Executive interview?
Zara interview process usually has 2 rounds. The most common rounds in the Zara interview process are Group Discussion and HR.

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Zara Customer Care Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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