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Tommy Hilfiger Sales and Customer Service Executive Interview Questions and Answers

Updated 21 Sep 2017

Tommy Hilfiger Sales and Customer Service Executive Interview Experiences

1 interview found

Interview Questionnaire 

1 Question

  • Q1. How deal with urgent situtations
  • Ans. 

    To deal with urgent situations, it is important to stay calm, prioritize tasks, communicate effectively, and take swift action.

    • Stay calm and composed to think clearly and make rational decisions

    • Prioritize tasks based on urgency and importance

    • Communicate effectively with all stakeholders involved

    • Take swift action to resolve the urgent situation

    • Adapt quickly to changing circumstances

    • Seek assistance or delegate tasks if n...

  • Answered by AI

Interview Preparation Tips

Round: Behavioural Interview
Experience: I was asked about how I manage situations when there are more than on customer to attend
Tips: Just be yourself and let ur answer be more natural

College Name: Symbiosis Institute Of Management Studies

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Why do you want to join ck ?
  • Q2. What do you know about retail?
  • Ans. 

    Retail involves the sale of goods or services to consumers for personal or household use.

    • Retail involves selling products or services directly to consumers

    • It includes activities such as merchandising, marketing, and customer service

    • Retailers can operate online, in physical stores, or through a combination of both

    • Examples of retail businesses include supermarkets, clothing stores, and electronics stores

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be we'll groomed
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Introduction, why u want to join retail industry
Round 3 - One-on-one 

(1 Question)

  • Q1. Introduction , why you want to join retail industry
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Group Discussion 

They gave us a topic to talk about

Round 3 - One-on-one 

(1 Question)

  • Q1. Asked questions about background
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Good and easy questions were asked

Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Technical questions
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. What is the current fashion trends
  • Ans. 

    Current fashion trends include oversized blazers, statement sleeves, and chunky sneakers.

    • Oversized blazers are a popular trend for both men and women, adding a chic and sophisticated touch to any outfit.

    • Statement sleeves, such as puff sleeves or bishop sleeves, are a fun and playful trend that can elevate a simple top or dress.

    • Chunky sneakers, also known as dad sneakers, are a comfortable and stylish footwear option th

  • Answered by AI
  • Q2. Do you know KPI
  • Ans. 

    Key Performance Indicators (KPIs) are measurable values that demonstrate how effectively a company is achieving key business objectives.

    • KPIs are specific, measurable, achievable, relevant, and time-bound metrics used to evaluate the success of an organization or individual in reaching their goals.

    • Examples of KPIs in sales include sales revenue, customer acquisition cost, conversion rates, and customer lifetime value.

    • KP...

  • Answered by AI

I applied via Recruitment Consulltant and was interviewed in Feb 2022. There were 4 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Based on your platform you will get questioned
Round 2 - Technical 

(1 Question)

  • Q1. For the 2nd round of technical you should be prepared well on your platform to well answered
Round 3 - HR 

(1 Question)

  • Q1. Should know about company before going this round you may ask by hr about GAP
Round 4 - One-on-one 

(1 Question)

  • Q1. It was all about your project related discussion with your manager

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be strong and well for all your basics on what ever platform you are working it will help you to crack.
Round 1 - Coding Test 

They will give you a code and also check your knowledge on Java, spring boot ajd sql.

Round 2 - Technical 

(1 Question)

  • Q1. Another round with a manager and team lead. Behavioral and job related technical questions were asked. Not very difficult!
Round 3 - HR 

(2 Questions)

  • Q1. What are your salary expectations?
  • Q2. Why are you looking for a change?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and be prepared

I applied via Referral and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Asked questions about core java, spring boot, Database and one coding question.
Round 2 - One-on-one 

(1 Question)

  • Q1. 2 medium leetcode problems on array, with technical and behavioral questions. This was a managarial + technical round.
Round 3 - HR 

(1 Question)

  • Q1. Usual HR questions about myself and family, and past work experiences.

Interview Preparation Tips

Interview preparation tips for other job seekers - You should be confident, technically average is fine but communication skills matter a lot in the interview with GAP. It did for me at least.

I applied via Approached by Company

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Technical 

(1 Question)

  • Q1. Language Basics, Framework, Coding Questions.
Round 3 - Technical 

(1 Question)

  • Q1. Coding Questions, Managerial Round
Round 4 - HR 

(1 Question)

  • Q1. Expectations should be clear. Benefits are something you should ask

Interview Preparation Tips

Interview preparation tips for other job seekers - Be strong with language basics. Practice logic instead of programs.
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