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Tommy Hilfiger Sales and Customer Service Executive Interview Questions and Answers

Updated 21 Sep 2017

Tommy Hilfiger Sales and Customer Service Executive Interview Experiences

1 interview found

Interview Questionnaire 

1 Question

  • Q1. How deal with urgent situtations
  • Ans. 

    To deal with urgent situations, it is important to stay calm, prioritize tasks, communicate effectively, and take swift action.

    • Stay calm and composed to think clearly and make rational decisions

    • Prioritize tasks based on urgency and importance

    • Communicate effectively with all stakeholders involved

    • Take swift action to resolve the urgent situation

    • Adapt quickly to changing circumstances

    • Seek assistance or delegate tasks if n...

  • Answered by AI

Interview Preparation Tips

Round: Behavioural Interview
Experience: I was asked about how I manage situations when there are more than on customer to attend
Tips: Just be yourself and let ur answer be more natural

College Name: Symbiosis Institute Of Management Studies

Interview questions from similar companies

I applied via Naukri.com and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about your self.
  • Ans. My name is kavita. Iam basically from Bihar. But currently staying in Delhi. I did my graduation in B.A from Lalit Narayan Mithila University.
  • Answered by Kuvita Dutta
  • Q2. What do you know about adidas.
  • Q3. Adidas is sports and fitness brand.

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was very good. The interviewer wanted to test. both my knowledge and communication skills.

I applied via Campus Placement and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Your strength and weakness with example.
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
  • Q2. What are your strengths and weaknesses?

Interview Preparation Tips

Topics to prepare for Aditya Birla Fashion and Retail Assistant Manager interview:
  • Retail
  • Customer Relationship
  • Decision Making
Interview preparation tips for other job seekers - Should have good basic knowledge in Retail and calculation

Interview Questionnaire 

2 Questions

  • Q1. How to sale
  • Ans. 

    To sell effectively, understand customer needs, build relationships, demonstrate value, and close the deal.

    • Listen actively to understand customer needs and pain points.

    • Build rapport and trust with customers through effective communication.

    • Highlight the unique value proposition of the product or service.

    • Provide demonstrations or samples to showcase the benefits.

    • Address objections and concerns to alleviate customer hesit...

  • Answered by AI
  • Q2. How to convince customer
  • Ans. 

    To convince a customer, understand their needs, build trust, provide value, and address objections.

    • Listen actively to understand their needs

    • Build trust by being honest and transparent

    • Provide value by offering solutions that meet their needs

    • Address objections by providing evidence and addressing concerns

    • Follow up to ensure satisfaction and build long-term relationships

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak well talk well sale well

I appeared for an interview in Nov 2020.

Interview Questionnaire 

2 Questions

  • Q1. How the job will be online?
  • Q2. How the shift matter's?

Interview Preparation Tips

Interview preparation tips for other job seekers - There Will be three types of interviews:speed and accuracy, return test and face to face.

Interview Questionnaire 

3 Questions

  • Q1. Can you tell me about yourself
  • Ans. 

    Experienced retail professional with strong leadership skills and a proven track record of driving sales and exceeding targets.

    • Over 5 years of experience in retail management

    • Successfully led a team of 15 sales associates to achieve a 20% increase in sales revenue

    • Implemented new sales strategies that resulted in a 10% growth in customer base

    • Proficient in inventory management and budget planning

  • Answered by AI
  • Q2. Your Expected Salary
  • Ans. 

    I expect a competitive salary that reflects my skills, experience, and the responsibilities of the Assistant Manager role.

    • I have researched the average salary range for Assistant Managers in this industry and location.

    • I have considered my qualifications, experience, and the value I can bring to the company.

    • I am open to discussing the salary package and benefits offered by the company.

    • I believe a fair and competitive sa...

  • Answered by AI
  • Q3. Explan your Retail sector Exp
  • Ans. 

    I have extensive experience in the retail sector, including managing teams, driving sales, and ensuring excellent customer service.

    • Managed a team of 15 sales associates, providing guidance and support to achieve sales targets

    • Implemented strategies to increase customer satisfaction, resulting in a 20% improvement in customer feedback ratings

    • Developed and executed promotional campaigns to drive foot traffic and boost sal...

  • Answered by AI

I applied via Walk-in and was interviewed in Feb 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What will u do when shopper is hyper on you?

Interview Preparation Tips

Interview preparation tips for other job seekers - Always keep confidence,stay Positive,have a little smile on ur face,and eye contact.

I applied via Campus Placement and was interviewed before Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. I was asked questions related to my family, subjects studied, what's my favourite sport and the difference between my two favorite sports cricket and badminton. I was also asked formulas related to my fiel...

Interview Preparation Tips

Interview preparation tips for other job seekers - Remain confident and calm. Reply with utmost sincerity and honesty, they see right through you. Be honest if you don't know something. Prepare your answers for common questions and rule it.

Intern Interview Questions & Answers

Adidas user image Anonymous

posted on 18 Jul 2022

I applied via Company Website and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Two interviewers. They asked about my experience, my study, and some technical questions related to the work function

Interview Preparation Tips

Interview preparation tips for other job seekers - Study the company, and the functional team thoroughly. Be proactive and positive!

I appeared for an interview before Nov 2021.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. You should have some ideas about Insurance and banking process
  • Q2. How can you sell insurance for the customer
  • Ans. 

    To sell insurance, I would focus on understanding the customer's needs and providing personalized solutions.

    • Listen to the customer's concerns and ask questions to understand their specific needs

    • Explain the benefits of the insurance policy and how it can address their concerns

    • Provide personalized solutions that fit their budget and coverage needs

    • Offer additional services or discounts to sweeten the deal

    • Follow up with th...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be calm and attend interview.
All will be okay

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