Arvind Fashions Customer Relationship Officer Interview Questions and Answers

I develop market by identifying target audience, creating marketing strategies, and building strong customer relationships.

• Conduct market research to identify target audience

• Create marketing strategies that align with company goals

• Build strong customer relationships through personalized communication

• Utilize social media and other digital platforms to reach wider audience

• Collaborate with sales team to ensure customer sa

Sales is the process of persuading a potential customer to buy a product or service.

• Sales involves identifying potential customers and their needs

• It requires effective communication and negotiation skills

• Salespeople must be knowledgeable about the product or service they are selling

• Sales can be done through various channels such as face-to-face, phone, email, or online

• Examples of sales include selling cars, insurance,

Customer service is the support and assistance provided to customers before, during, and after a purchase.

• Customer service involves listening to and understanding the needs of the customer

• It includes providing helpful and accurate information about products or services

• It also involves resolving any issues or complaints the customer may have

• Examples of good customer service include prompt responses, personalized attenti...read more

Shrinkage % is the difference between scheduled and actual work hours. It can be controlled by proper scheduling and monitoring.

• Shrinkage % is the percentage of time that employees are not available to work during their scheduled hours.

• It can be caused by factors such as breaks, meetings, training, and absenteeism.

• To control shrinkage %, proper scheduling and monitoring is necessary.

• Scheduling should take into account ...read more