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TELUS Digital Interview Questions and Answers

Updated 22 Jun 2025
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42 Interview questions

A Senior Software Engineer was asked 1mo ago
Q. What is the architecture of Kubernetes and how does it work?
Ans. 

Kubernetes is an open-source container orchestration platform that automates deployment, scaling, and management of applications.

  • Master-Slave Architecture: Kubernetes has a master node that manages the cluster and worker nodes that run the applications.

  • Pods: The smallest deployable units in Kubernetes, which can contain one or more containers, allowing for efficient resource sharing.

  • Services: Kubernetes abstracts ...

View all Senior Software Engineer interview questions
A Senior Software Engineer was asked 1mo ago
Q. What are interceptors in Spring Boot?
Ans. 

Interceptors in Spring Boot are components that allow pre- and post-processing of requests and responses in the application.

  • Pre-processing: Interceptors can modify requests before they reach the controller, allowing for tasks like authentication or logging.

  • Post-processing: After the controller processes a request, interceptors can modify the response before it is sent to the client.

  • Handler Interceptor: Implement t...

View all Senior Software Engineer interview questions
A Wfm Real Time Analyst was asked 2mo ago
Q. What is Service Level? Define it with an example.
Ans. 

Service Level is a performance metric that measures the percentage of calls answered within a specified time frame in customer service.

  • Definition: Service Level is typically defined as the percentage of incoming calls answered within a predetermined time, such as 80% of calls answered within 20 seconds.

  • Example: If a call center receives 100 calls in an hour and answers 80 of them within 20 seconds, the service lev...

View all Wfm Real Time Analyst interview questions
A Wfm Real Time Analyst was asked 2mo ago
Q. What do you understand about occupancy?
Ans. 

Occupancy measures the percentage of time agents are actively engaged with customers versus their total available time.

  • Occupancy is calculated as (Total Handling Time / Total Available Time) x 100%.

  • High occupancy rates (e.g., above 85%) can indicate overworked agents, leading to burnout.

  • Low occupancy rates (e.g., below 70%) may suggest underutilization of resources.

  • For example, if an agent is available for 8 hours...

View all Wfm Real Time Analyst interview questions
A Customer Service Associate was asked 2mo ago
Q. How do you handle interactions with an angry customer?
Ans. 

I remain calm, listen actively, and empathize with the customer to resolve their issues effectively.

  • Stay calm and composed: For example, if a customer is yelling, I take a deep breath and maintain a steady tone.

  • Listen actively: I let the customer express their frustrations without interrupting, showing that I value their concerns.

  • Empathize: I acknowledge their feelings by saying, 'I understand why you're upset; th...

View all Customer Service Associate interview questions
A CSR III FRAUD ANALYST was asked 4mo ago
Q. How would you handle a customer who is already frustrated due to the recurrence of the same issue?
Ans. 

I would empathize with the customer, apologize for the inconvenience, actively listen to their concerns, offer a solution, and follow up to ensure resolution.

  • Acknowledge the customer's frustration and apologize sincerely.

  • Listen actively to the customer's concerns without interrupting.

  • Offer a solution or workaround to address the issue.

  • Follow up with the customer to ensure the problem has been resolved to their sat...

A Senior Devops Engineer was asked 5mo ago
Q. Explain how to use loops in Terraform.
Ans. 

Loop in Terraform allows for iterating over a list of resources or configurations.

  • In Terraform, loops can be achieved using the `count` parameter within a resource block.

  • The `count` parameter takes an integer value to determine how many instances of the resource should be created.

  • Example: `resource "aws_instance" "example" { count = 3 ... }` will create 3 instances of AWS EC2 instances.

View all Senior Devops Engineer interview questions
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A Senior Software Test Engineer was asked 5mo ago
Q. What are the steps to debug errors in APIs and microservices?
Ans. 

Steps to debug errors in APIs and microservices

  • Identify the source of the error by checking logs and monitoring tools

  • Reproduce the error by sending the same request that caused it

  • Use debugging tools like Postman, cURL, or browser developer tools to inspect requests and responses

  • Check the code for any logical errors or misconfigurations

  • Collaborate with developers to understand the code flow and potential issues

  • Writ...

View all Senior Software Test Engineer interview questions
A Senior Software Test Engineer was asked 5mo ago
Q. What is the process for conducting data-driven testing using SoapUI?
Ans. 

Data-driven testing in SoapUI involves creating data sources, defining test cases, and executing tests with different data sets.

  • Create a data source containing test data (e.g. Excel file, database query)

  • Define test cases in SoapUI and link them to the data source

  • Execute tests with different data sets to validate functionality

  • View test results and analyze any failures for each data set

View all Senior Software Test Engineer interview questions
A Senior Research Associate was asked 8mo ago
Q. What is React Fiber?
Ans. 

React Fiber is a new core algorithm for React 16 that enables incremental rendering and better performance.

  • React Fiber is a complete rewrite of the React core algorithm.

  • It allows React to split rendering work into chunks and prioritize updates.

  • This enables better performance and responsiveness in complex UIs.

  • React Fiber was introduced in React 16.

  • It helps in creating smoother animations and transitions.

View all Senior Research Associate interview questions

TELUS Digital Interview Experiences

112 interviews found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Any sorting in java
  • Ans. 

    Java provides several sorting algorithms to sort arrays of strings.

    • Arrays.sort() method can be used to sort an array of strings in ascending order.

    • Arrays.sort() method uses the natural ordering of the elements.

    • To sort in descending order, you can use the Comparator.reverseOrder() method.

    • You can also use other sorting algorithms like bubble sort, insertion sort, etc.

  • Answered by AI
  • Q2. Prepare maven well
Round 2 - Technical 

(1 Question)

  • Q1. Bdd ,jenkins, git stash
Round 3 - HR 

(1 Question)

  • Q1. Java collections.

Interview Preparation Tips

Interview preparation tips for other job seekers - Average interview

Skills evaluated in this interview

Interview Questions & Answers

user image Anonymous

posted on 11 Mar 2025

Interview experience
3
Average
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Not Selected

I appeared for an interview in Feb 2025.

Round 1 - Technical 

(2 Questions)

  • Q1. Questions related to Database, ITIL, Java, SQL, AWS cloud etc.
  • Q2. Program in Java, query in SQL
Round 2 - Client Interview 

(1 Question)

  • Q1. In Depth Questions were asked in Database, Java, Cloud AWS, troubleshooting.

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not set any expectations; even if your interview seems to have gone well, there remains a possibility of disqualification. I delivered my best performance during the interview and felt confident about the outcome. However, I was taken aback upon learning that my result was "Not Satisfactory." The client is a leading brand in the USA, and there were six members on the panel who asked questions aligned with their areas of expertise. The interview lasted for one and a half hours.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - Technical 

(2 Questions)

  • Q1. Explain pipeline you working on your last project
  • Ans. 

    Implemented a CI/CD pipeline using Jenkins and Docker for automated testing and deployment

    • Utilized Jenkins for continuous integration

    • Used Docker for containerization of applications

    • Implemented automated testing scripts using tools like Selenium

    • Configured deployment pipelines for different environments

  • Answered by AI
  • Q2. Explain loop in terraform
  • Ans. 

    Loop in Terraform allows for iterating over a list of resources or configurations.

    • In Terraform, loops can be achieved using the `count` parameter within a resource block.

    • The `count` parameter takes an integer value to determine how many instances of the resource should be created.

    • Example: `resource "aws_instance" "example" { count = 3 ... }` will create 3 instances of AWS EC2 instances.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good to go with all Devops tools
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. What is the process for conducting data-driven testing using SoapUI?
  • Ans. 

    Data-driven testing in SoapUI involves creating data sources, defining test cases, and executing tests with different data sets.

    • Create a data source containing test data (e.g. Excel file, database query)

    • Define test cases in SoapUI and link them to the data source

    • Execute tests with different data sets to validate functionality

    • View test results and analyze any failures for each data set

  • Answered by AI
  • Q2. What are the steps to debug errors in APIs and microservices?
  • Ans. 

    Steps to debug errors in APIs and microservices

    • Identify the source of the error by checking logs and monitoring tools

    • Reproduce the error by sending the same request that caused it

    • Use debugging tools like Postman, cURL, or browser developer tools to inspect requests and responses

    • Check the code for any logical errors or misconfigurations

    • Collaborate with developers to understand the code flow and potential issues

    • Write uni...

  • Answered by AI
Round 2 - HR 

(1 Question)

  • Q1. Can you describe your past company experience?
  • Ans. 

    I have worked at a software company for the past 5 years, specializing in test automation and quality assurance.

    • Led a team of testers in developing automated test scripts using Selenium

    • Implemented quality assurance processes to improve software reliability

    • Collaborated with developers to identify and fix bugs in the code

    • Performed regression testing on new software releases

    • Conducted performance testing to optimize softwa...

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in May 2025, where I was asked the following questions.

  • Q1. Good work and happy ness
  • Q2. Metirial ప్రొవైడ్

Interview Preparation Tips

Interview preparation tips for other job seekers - సాలరీ brnifets and easy work and appy ness

Assistant Manager Interview Questions & Answers

user image Kanchana Jaddidi

posted on 22 Jun 2025

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in May 2025, where I was asked the following questions.

  • Q1. Can you tell me about yourself?
  • Q2. What is your motivation for wanting to join this organization?
  • Ans. 

    I am motivated to join this organization due to its commitment to innovation, growth opportunities, and alignment with my values.

    • The organization's reputation for innovation aligns with my passion for creative problem-solving.

    • I admire the company's commitment to employee development, as seen in its mentorship programs.

    • The values of teamwork and collaboration resonate with my belief in collective success.

    • I am excited ab...

  • Answered by AI
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Jul 2024. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Asked questions on html
  • Q2. Question on Css and javascript
Round 2 - Technical 

(1 Question)

  • Q1. Question on react
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Referral and was interviewed in May 2024. There were 3 interview rounds.

Round 1 - Coding Test 

Total Hours: 90 minutes
(Hackerank)
1. Sort an array of 0s 1s and 2s
2. Given an array of numbers, remove 25% from each element except the minimum element, add sum of all the values subtracted to the minimum element.

Round 2 - Technical 

(1 Question)

  • Q1. Design High Level Design for Instagram. (Subset of instagram features is in scope)
  • Ans. 

    Design a high level design for a subset of Instagram features.

    • User authentication and profile creation

    • Photo and video uploading with filters

    • News feed displaying posts from followed users

    • Like, comment, and share functionality

    • Direct messaging between users

  • Answered by AI
Round 3 - Technical 

(2 Questions)

  • Q1. Discussion regarding projects.
  • Q2. Cultural fitment related questions.

Skills evaluated in this interview

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Normal conversation about my last company experience
  • Q2. Comfortable in night shift & expectation from this company regarding salary hike and deductions.
Round 2 - One-on-one 

(2 Questions)

  • Q1. Introduction- Tell me about your self
  • Q2. Process Knowledge of Health & Welfare

Interview Preparation Tips

Interview preparation tips for other job seekers - I recommend to apply the job for this company, it's a good company for learning purpose in H&W and Defined Benefits domain.

Senior Associate Interview Questions & Answers

user image Pappan Kumar Tiwari

posted on 5 Mar 2025

Interview experience
1
Bad
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected
Round 1 - Aptitude Test 

Grammatical errors test

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing good there. Worst company ever
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What do you see on the tree and explain it
  • Ans. 

    I see a tree with green leaves, brown trunk, and branches extending outward.

    • Green leaves

    • Brown trunk

    • Branches extending outward

  • Answered by AI
  • Q2. More on situational
Round 2 - Technical 

(2 Questions)

  • Q1. What is ur strength
  • Ans. 

    My strength lies in my ability to troubleshoot complex technical issues efficiently and effectively.

    • Strong problem-solving skills

    • Excellent communication skills to work with cross-functional teams

    • Ability to prioritize and manage multiple tasks simultaneously

    • Experience in analyzing logs and identifying root causes

  • Answered by AI
  • Q2. What is your weakness
Round 3 - Aptitude Test 

Lots of mock call and situational questions

Interview Preparation Tips

Interview preparation tips for other job seekers - its okay for beginners

Top trending discussions

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Interview Tips & Stories
1w
toobluntforu
·
works at
Cvent
Can speak English, can’t deliver in interviews
I feel like I can't speak fluently during interviews. I do know english well and use it daily to communicate, but the moment I'm in an interview, I just get stuck. since it's not my first language, I struggle to express what I actually feel. I know the answer in my head, but I just can’t deliver it properly at that moment. Please guide me
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TELUS Digital Interview FAQs

How many rounds are there in TELUS Digital interview?
TELUS Digital interview process usually has 2-3 rounds. The most common rounds in the TELUS Digital interview process are Technical, One-on-one Round and HR.
How to prepare for TELUS Digital interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at TELUS Digital. The most common topics and skills that interviewers at TELUS Digital expect are Internet Research, Communication Skills, Social Media, search engine and Customer Service.
What are the top questions asked in TELUS Digital interview?

Some of the top questions asked at the TELUS Digital interview -

  1. What is the process of troubleshooting and what parameters to be keep in mind w...read more
  2. how to change gmail password what is web browser how to add account in gm...read more
  3. What are the steps to debug errors in APIs and microservic...read more
What are the most common questions asked in TELUS Digital HR round?

The most common HR questions asked in TELUS Digital interview are -

  1. What are your salary expectatio...read more
  2. What is your family backgrou...read more
  3. Tell me about yourse...read more
How long is the TELUS Digital interview process?

The duration of TELUS Digital interview process can vary, but typically it takes about less than 2 weeks to complete.

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Overall Interview Experience Rating

4.1/5

based on 110 interview experiences

Difficulty level

Easy 22%
Moderate 67%
Hard 12%

Duration

Less than 2 weeks 84%
2-4 weeks 12%
4-6 weeks 2%
6-8 weeks 2%
View more

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TELUS Digital Reviews and Ratings

based on 1.5k reviews

3.7/5

Rating in categories

3.4

Skill development

3.7

Work-life balance

3.5

Salary

3.3

Job security

3.6

Company culture

3.1

Promotions

3.4

Work satisfaction

Explore 1.5k Reviews and Ratings
Strategy Enablement Manager

Gandhinagar,

Ahmedabad

5-10 Yrs

₹ 15-25 LPA

Telus Digital|| Technical Support Voice Profile

Noida,

Delhi/Ncr

0-2 Yrs

₹ 3-4.5 LPA

Telus Digital|| Hiring For Customer Service Voice Profile

Noida,

Delhi/Ncr

1-3 Yrs

₹ 3.5-4.3 LPA

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