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42 TELUS Digital Jobs

Telus Digital|| Hiring For Customer Service Voice Profile

₹ 3.25 - 3.25L/yr

Noida, Delhi/Ncr

20 vacancies

Telus Digital|| Hiring For Customer Service Voice Profile

TELUS Digital

posted 1mon ago

Job Description

Role & Responsibilities

  • Performing Inbound calling to new and existing wireline/wireless residential customers offering telecommunications products and services.
  • Building customer relationships by uncovering their stories, getting to know their needs and

recommending product selections they feel good about.

  • Solution based selling approach overcoming customer objections by listening, understanding, probing, and recommending.
  • Simultaneously navigating through multiple systems and tools while interacting with customers.
  • Processing customers orders and ensuring its accuracy and completion.
  • Participating in continuous training sessions and sharing best practices.

Please connect with Neeraj@8285244315 for further details.


Required Candidate Profile:-

  • Qualification : UG/Graduate/PG can apply
  • Candidate with 0-5 yr of experience in customer service(upselling) is required.
  • Any Graduates fresher is eligible(UG Freshers not eligible)
  • Excellent communication in English.
  • Should be comfortable in night shifts and rotational week offs.
  • Candidate should be comfortable in customer service and cross selling environment.

Please connect with Neeraj@8285244315 for further details.


Perks and Benefits


  • Salary Range- 3.2 LPA to 4.75 LPA + Variables based on performance
  • Medicare Facility(free online consultation with Doc)
  • Working Model : 24*7 (work from Office)
  • Location : Noida Sector 135
  • Free pick up and drop facility will be provided within 35 Kms range.



Employment Type: Full Time, Permanent

Read full job description

Prepare for Customer Service roles with real interview advice

Top TELUS Digital Customer Service Interview Questions

Q1. What is the process of troubleshooting and what parameters to be keep in mind when troubleshooting a system
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What people at TELUS Digital are saying

What TELUS Digital employees are saying about work life

based on 1.2k employees
65%
70%
83%
52%
Flexible timing
Monday to Friday
No travel
Night Shift
View more insights

TELUS Digital Benefits

Submitted by Company
Health & Wellness
Learning & Development
Giving Back
Inspiring Spaces
Submitted by Employees
Work From Home
Free Transport
Cafeteria
Gymnasium
Health Insurance
Soft Skill Training +6 more
View more benefits

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