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TELUS Digital

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3.8

based on 1.2k Reviews

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TELUS Digital Support Engineer Interview Questions and Answers

Updated 8 Feb 2023

TELUS Digital Support Engineer Interview Experiences

1 interview found

Support Engineer Interview Questions & Answers

user image Anonymous

posted on 8 Feb 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Jan 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. What is Virtual private network?
    • Add your answer
  • Q2. What is the basic network topologies?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Apply even if you're not qualified enough
Going for tough interviews prepare you better.

Top trending discussions

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Interview Tips & Stories
4d
lemonysmith
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works at
Infosys
How to Get Interviews Despite a 3-Month Notice Period?
I am currently working at Infosys and have a three-month notice period. I feel that mentioning this is affecting my chances of getting interview calls. How can I get interviews scheduled despite this? Any tips or strategies would be helpful!
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Interview questions from similar companies

Support Engineer Interview Questions & Answers

Infosys BPM user image Anonymous

posted on 13 May 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Cpu utilization is high how to resolve these issue
    • Add your answer

Support Engineer Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 11 Aug 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Monster and was interviewed before Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(5 Questions)

  • Q1. Complete basic knowledge of windows
    • Add your answer
  • Q2. Knowledge about SLA , ticketing tools
    • Add your answer
  • Q3. Knowledge of help desk
    • Add your answer
  • Q4. Knowledge of support system
    • Add your answer
  • Q5. Basic knowledge ofLinux
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Hands on basic

Customer Support Executive Interview Questions & Answers

iEnergizer user image Anonymous

posted on 20 Feb 2025

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - Group Discussion 

It was good I have learnt so many things in the process.

Round 2 - One-on-one 

(4 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Working experience
    • Add your answer
  • Q3. How much salary do you except
    • Add your answer
  • Q4. Previous company experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Passionate about work and never procrastinate work

Customer Support Executive Interview Questions & Answers

Maxicus user image Anonymous

posted on 17 Feb 2025

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Family background
    • Add your answer
  • Q2. Highest qualified
    • Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. Total experience
    • Add your answer
  • Q2. Five and half years
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company for freshers.

Technical Support Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 15 Jan 2025

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Dec 2024.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Why you want to join Teleperformance?
  • Ans. 

    I want to join Teleperformance because of its reputation for providing excellent customer service and opportunities for career growth.

    • Teleperformance has a strong reputation for providing excellent customer service

    • I am impressed by the company's commitment to employee training and development

    • I believe that working at Teleperformance will provide me with opportunities for career growth and advancement

    • Answered by AI
    Add your answer
  • Q2. Memorable day of your life?
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. How soon you can join?
    • Add your answer

Chat Support Executive Interview Questions & Answers

Firstsource Solutions user image Anonymous

posted on 19 Oct 2024

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. About previous company
    • Add your answer
  • Q2. How much package that I am expecting
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Thank you for wasting my entire day for the interview. This company make me wait for almost 10 hours in the office for 3 rounds of interview and they said I got selected and even discussed about the job role and about package as well I accepted every norm of the company but at the end after manager round which I performed well they said I can leave for the day coz I am not selected this is ridiculous and if any candidate who is attending a walk in please carry food and power banks for you mobiles it is must

Customer Support Executive Interview Questions & Answers

Omega Healthcare user image Anonymous

posted on 17 Jan 2025

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
2-4 weeks
Result
No response

I applied via Indeed and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It's good company but as a fresher they will not pay u salary for 45 days as training period and if u fail to complete the test at end of day 45 then that's it ur out no salary just worst policy

Technical Support Associate Interview Questions & Answers

Foundever user image Anonymous

posted on 27 Jul 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Basic computer knowledge
    • Add your answer
  • Q2. General hardware and software
    • Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated and experienced Technical Support Associate with a passion for solving complex technical issues.

    • Over 5 years of experience in providing technical support to customers

    • Proficient in troubleshooting hardware and software issues

    • Excellent communication skills and ability to explain technical concepts to non-technical users

    • Certified in ITIL and CompTIA A+

    • Previous experience in managing a team of support tech

    • Answered by AI
    Add your answer
  • Q2. Where do you stay
  • Ans. 

    I currently stay in a rented apartment in downtown area.

    • I stay in a rented apartment

    • Located in downtown area

    • Close to public transportation

    • Nearby grocery stores and restaurants

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Lucid interview

Customer Support Executive Interview Questions & Answers

TaskUs user image Anonymous

posted on 15 Oct 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Normal introduction
    • Add your answer
  • Q2. Career Objectives and experience
  • Ans. 

    My career objective is to utilize my experience in customer support to provide excellent service and contribute to the success of the company.

    • Experienced in handling customer inquiries and resolving issues efficiently

    • Strong communication skills to effectively interact with customers and team members

    • Goal-oriented mindset to achieve targets and exceed expectations

    • Seeking opportunities for professional growth and developm

    • Answered by AI
    Add your answer
  • Q3. Qualifications and problem solving
    • Add your answer
  • Q4. Manager round and skill questions.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be very professional and confident for the interview
More about working at TELUS Digital

TELUS Digital Interview FAQs

How many rounds are there in TELUS Digital Support Engineer interview?
TELUS Digital interview process usually has 2 rounds. The most common rounds in the TELUS Digital interview process are Resume Shortlist and Technical.
How to prepare for TELUS Digital Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at TELUS Digital. The most common topics and skills that interviewers at TELUS Digital expect are MGCP, Bigquery, Data Flow, Dataproc and GCP.
What are the top questions asked in TELUS Digital Support Engineer interview?

Some of the top questions asked at the TELUS Digital Support Engineer interview -

  1. what is the basic network topologi...read more
  2. what is Virtual private netwo...read more

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TELUS Digital Support Engineer Interview Process

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Excellent
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TELUS Digital Support Engineer Salary
based on 16 salaries
₹4.5 L/yr - ₹8 L/yr
17% less than the average Support Engineer Salary in India
View more details

TELUS Digital Support Engineer Reviews and Ratings

based on 2 reviews

4.1/5

Rating in categories

3.5

Skill development

4.1

Work-life balance

3.5

Salary

4.1

Job security

4.1

Company culture

2.6

Promotions

2.6

Work satisfaction

Explore 2 Reviews and Ratings
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