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TELUS Digital Application Support Analyst Interview Questions and Answers

Updated 9 Apr 2024

TELUS Digital Application Support Analyst Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Basic RPA Questions. Knowledge about the RPA tools control rooms. You need to know how to read the logs. Basic question of core Java. They can ask about my SQL queries.
  • Q2. Known Control room functionality
  • Ans. 

    Control room functionality refers to the features and capabilities of a control room system.

    • Real-time monitoring of systems and processes

    • Alerts and notifications for issues or abnormalities

    • Remote access and control of equipment

    • Data visualization and reporting tools

    • Integration with other systems and applications

  • Answered by AI
  • Q3. How to check the queue
  • Ans. 

    To check the queue, you can use monitoring tools, command line tools, or check the application's logs.

    • Use monitoring tools like Nagios, Zabbix, or Prometheus to check the queue status

    • Use command line tools like 'top' or 'ps' to check the processes and their status

    • Check the application's logs for any queue-related errors or warnings

  • Answered by AI
  • Q4. Need to read the logs
  • Q5. Having scheduler knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Knowledge of Rpa tools.

Skills evaluated in this interview

Top trending discussions

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Interview Tips & Stories
1w
toobluntforu
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works at
Cvent
Can speak English, can’t deliver in interviews
I feel like I can't speak fluently during interviews. I do know english well and use it daily to communicate, but the moment I'm in an interview, I just get stuck. since it's not my first language, I struggle to express what I actually feel. I know the answer in my head, but I just can’t deliver it properly at that moment. Please guide me
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Interview questions from similar companies

I appeared for an interview in May 2017.

Interview Preparation Tips

Round: Test
Duration: 1 hour 5 minutes
Total Questions: 5

Skills: Integrity, Intelligence
College Name: Shasun jain college

Application Support Analyst Interview Questions Asked at Other Companies

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Q4. What is dhcp and dns server. Web server ?
Q5. What are NAS and SAN?

I applied via Walk-in and was interviewed before Mar 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What makes you unique
  • Ans. 

    My unique blend of creativity, analytical skills, and leadership experience sets me apart as an Assistant Manager.

    • Creative Problem Solver: I developed a new workflow that increased team efficiency by 20%.

    • Strong Analytical Skills: I utilize data-driven decision-making to optimize project outcomes.

    • Leadership Experience: I successfully led a team of 10 in a high-pressure environment, fostering collaboration and innovation...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Research the industry and company... Line up your questions for the interviewer...

I applied via Naukri.com and was interviewed before Sep 2020. There was 1 interview round.

Interview Preparation Tips

Interview preparation tips for other job seekers - prepare your self, prepare about your profile

I applied via Referral and was interviewed in Dec 2019. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Describe your job role or what you do on a daily basis
  • Q2. This is a tricky question and can be treated as a bouncer, full toss, googly whatever you respond.. it needs to be answered in the most possible way what actually you do in your day to day life at work... ...
  • Q3. What are your weakness
  • Ans. 

    I tend to be overly critical of my work, which can slow down my productivity at times.

    • I often spend too much time perfecting details, like in a project report, which can delay deadlines.

    • I sometimes struggle with delegation, as I prefer to ensure tasks are done to my standards.

    • I can be hesitant to share my ideas in meetings, fearing they may not be well-received.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - HR interview is more into your self personality especially what you do.. make sure you prepare your CV and talk sometime in similar lines only. If you don't know something clearly call it out that you don't know. Don't beat around the bush..

Prepare for the below points which will always be helpful for any HR related interview:

Labour relations - PF and UAN related
Retirals - How an employee is treated post he leaves and how FNF done

Performance management - Need to have hands on practice on whatever is done in your organization

Employee engagement

Employee relations

Escalation management

Policy and any enhancement

I applied via Referral and was interviewed in Aug 2019. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Multiple MME can configure in single eNodeB...??
  • Ans. 

    Yes, multiple MMEs can be configured in a single eNodeB.

    • Multiple MMEs (Mobility Management Entities) can be configured in a single eNodeB (Evolved Node B) in LTE networks.

    • This configuration allows for load balancing and redundancy.

    • Each MME can handle control plane signaling for a subset of connected UEs (User Equipment).

    • The eNodeB distributes the UEs among the available MMEs based on various factors like load and capac...

  • Answered by AI
  • Q2. What troubleshoot you can do if MME Communication fail Alarm will appear....??
  • Ans. 

    Check network connectivity, restart MME, check configuration settings.

    • Check if there is any issue with the network connectivity

    • Restart the MME and check if the alarm disappears

    • Verify the configuration settings of the MME

    • Check if there is any hardware failure

    • Contact the vendor for further assistance

  • Answered by AI
  • Q3. Explain Integration process....??
  • Ans. 

    Integration process refers to the process of combining different systems or components into a single unified system.

    • Integration involves connecting different systems or components to work together seamlessly

    • It can involve data integration, application integration, or system integration

    • Integration can be achieved through APIs, middleware, or custom code

    • Examples of integration include integrating a CRM system with a mark...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, if you have talent, definitely you can face any interview. But in telecom sector 90% jugad is applicable....🤔😙

I applied via Campus Placement and was interviewed before Jan 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic question regarding frontend technologies such as Html, CSS, javascript, Reactjs, Bootstrap and Computer Networking.

Interview Preparation Tips

Interview preparation tips for other job seekers - So the interview was taken on core front end technologies and communication skills as it requires communication with our clients.
Are these interview questions helpful?

I applied via Company Website and was interviewed before May 2020. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Awareness regarding Job profile?
  • Ans. 

    The Assistant Manager role involves supporting management, overseeing operations, and ensuring team productivity and efficiency.

    • Assist in daily operations management, ensuring smooth workflow.

    • Support the manager in strategic planning and decision-making.

    • Coordinate between departments to enhance communication and collaboration.

    • Monitor team performance and provide feedback for improvement.

    • Handle customer inquiries and re...

  • Answered by AI
  • Q2. My previous experience and performance?
  • Ans. 

    I have over five years of experience in management, leading teams to achieve targets and improve operational efficiency.

    • Led a team of 10 in a retail environment, achieving a 20% increase in sales over one year.

    • Implemented a new inventory management system that reduced stock discrepancies by 30%.

    • Conducted training sessions that improved team productivity and customer satisfaction scores by 15%.

    • Managed a project that str...

  • Answered by AI
  • Q3. How would I cope with the challenges of the new job and ensure overall improvement?
  • Q4. What is my strength and how will I put it to use in my new profile?
  • Ans. 

    I excel in communication, problem-solving, and leadership, which I will leverage to enhance team performance and drive results.

    • Strong communication skills: I can effectively convey ideas and feedback, ensuring clarity and collaboration within the team.

    • Problem-solving ability: I approach challenges analytically, as demonstrated when I streamlined a process that reduced project timelines by 20%.

    • Leadership experience: I h...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just know yourself, your data and your strengths
Do not think too much.
Be confident and active.
Give right answers and do pitch in false expectations

I applied via Approached by Company and was interviewed before Apr 2021. There were 3 interview rounds.

Round 1 - Case Study 

Competitive landscape of Hemophilia A in united states

Round 2 - Group Discussion 

Case study panel discussion

Round 3 - HR 

(4 Questions)

  • Q1. Tell me about yourself.
  • Q2. What are your strengths and weaknesses?
  • Ans. 

    I excel in communication and problem-solving, but I sometimes struggle with delegation due to my desire for perfection.

    • Strength: Strong communication skills - I effectively convey ideas and foster collaboration within my team.

    • Example: In my previous role, I led a project where clear communication helped us meet tight deadlines.

    • Strength: Problem-solving ability - I enjoy analyzing challenges and finding innovative solut...

  • Answered by AI
  • Q3. What are your salary expectations?
  • Ans. 

    I expect a competitive salary that reflects my skills and experience, ideally in the range of $60,000 to $70,000 annually.

    • Research industry standards: For example, similar roles in our region typically offer between $60,000 and $70,000.

    • Consider my experience: With over 5 years in management, I bring valuable skills that justify a higher salary.

    • Flexibility: I am open to discussing a salary that aligns with the company's...

  • Answered by AI
  • Q4. Why are you looking for a change?

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well on the case study you provide

I applied via Referral and was interviewed in Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What are your salary expectations?
  • Ans. 

    I am open to discussing salary based on the responsibilities and requirements of the position.

    • I believe that compensation should be fair and competitive within the industry.

    • I am more interested in the overall package, including benefits and growth opportunities.

    • I am open to negotiation and would like to learn more about the company's compensation structure.

  • Answered by AI
  • Q2. Tell something About your previous job
  • Ans. 

    I worked as a Financial Analyst at XYZ Company.

    • Analyzed financial data and prepared reports for management.

    • Conducted market research and competitor analysis to identify trends and opportunities.

    • Developed financial models and forecasts to support strategic decision-making.

    • Collaborated with cross-functional teams to analyze business performance and recommend improvements.

    • Presented findings and recommendations to senior m...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - 3 start from my side if u want to work for long term thn its ok to work with tp

TELUS Digital Interview FAQs

How many rounds are there in TELUS Digital Application Support Analyst interview?
TELUS Digital interview process usually has 1 rounds. The most common rounds in the TELUS Digital interview process are One-on-one Round.
How to prepare for TELUS Digital Application Support Analyst interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at TELUS Digital. The most common topics and skills that interviewers at TELUS Digital expect are AWS, Application Support, Clinical SAS Programming, Communication Skills and Database Development.
What are the top questions asked in TELUS Digital Application Support Analyst interview?

Some of the top questions asked at the TELUS Digital Application Support Analyst interview -

  1. How to check the qu...read more
  2. Known Control room functional...read more
  3. Basic RPA Questions. Knowledge about the RPA tools control rooms. You need to k...read more

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Overall Interview Experience Rating

5/5

based on 1 interview experience

Difficulty level

Moderate 100%

Duration

Less than 2 weeks 100%
View more

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TELUS Digital Application Support Analyst Salary
based on 26 salaries
₹4 L/yr - ₹11 L/yr
At par with the average Application Support Analyst Salary in India
View more details

TELUS Digital Application Support Analyst Reviews and Ratings

based on 6 reviews

3.5/5

Rating in categories

3.8

Skill development

3.7

Work-life balance

3.5

Salary

3.6

Job security

3.5

Company culture

2.9

Promotions

3.6

Work satisfaction

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