Technotask Business Solutions Customer Care Associate Interview Questions and Answers

Q1. Can you provide a self-introduction?
Ans. 
I am a dedicated and experienced customer service executive with a passion for helping customers and resolving issues.
• I have over 5 years of experience in customer service roles

• I excel in communication and problem-solving skills

• I am proficient in using CRM systems and handling customer inquiries efficiently
Answered by AI
Add your answer
Q2. Why do you want to join our company, considering you have completed a master's degree while we typically require candidates to have only a bachelor's degree?
Ans. 
I am drawn to your company's reputation for innovation and growth, and I believe my advanced education will complement your team.
• I am impressed by the company's track record of innovation and growth

• I believe my master's degree will bring added value to the team

• I am excited about the opportunity to contribute to a dynamic and forward-thinking organization
Answered by AI
Add your answer
Q3. Say something about which most your interested plce recently you visit
Ans. 
I recently visited the Grand Canyon, a breathtaking natural wonder in Arizona.
• The Grand Canyon is a UNESCO World Heritage Site known for its stunning views and unique geological formations

• I hiked along the South Rim and marveled at the vastness and beauty of the canyon

• The colors of the rocks changed throughout the day, creating a mesmerizing sight

• I learned about the history and significance of the Grand Canyon from par
Answered by AI
Add your answer
Q4. Say something about yourhubby
Ans. 
My hubby is supportive, caring, and always makes me laugh.
• Supportive - always there for me when I need him

• Caring - shows love and concern for my well-being

• Makes me laugh - has a great sense of humor that brightens my day
Answered by AI
Add your answer

I was approached by the company for the job of customer service executive last week. So I went there for an interview. At other companies, the first round is taken on one by one basis. But to my surprise, the interviewer named Preeti Doshi called all the 20 candidates in one room and started taking our introductions. I have never seen this kind of interview anywhere before. Now comes the most important part, those candidates including me who said that they where preparing for government exams earlier in their life, got rejected on the spot. The interviewer didn't even consider that we no longer have the age of appearing for government exams anymore. Based upon our history of preparing and appearing for government exams, she rejected us. She didn't even consider our communication skills and other skills relevant for the job. Before going for the interview, I also confirmed with the HR regarding this. But she said that merely appearing for government exams in the past won't create any issue in the hiring process. But in the interview, we observed just the opposite. We were not even allowed to proceed to the second round.

Q1. What is your favorite season and why?
Ans. 
My favorite season is autumn because of the beautiful colors, cool weather, and cozy atmosphere.
• I love the changing colors of the leaves, especially when they turn vibrant shades of red, orange, and yellow.

• The cool, crisp air is refreshing and perfect for outdoor activities like hiking or apple picking.

• Autumn is a time for cozy sweaters, warm drinks, and comfort food like pumpkin pie and apple cider.

• I enjoy the festive...read more
Answered by AI
Add your answer
Q2. Which movie is your favorite and why
Ans. 
My favorite movie is The Shawshank Redemption because of its powerful storytelling, character development, and themes of hope and redemption.
• The Shawshank Redemption is a classic film directed by Frank Darabont.

• The movie is based on a Stephen King novella and follows the story of Andy Dufresne, a banker who is wrongly convicted of murder and sent to Shawshank State Penitentiary.

• The film explores themes of friendship, h...read more
Answered by AI
Add your answer

It was a typing test on a computer

Q1. How many days it company wants notices period
Add your answer
Q2. How much your company Salary given
Add your answer

Q1. Tell me about Your self
Ans. 
Experienced customer support executive with a passion for helping customers and resolving issues efficiently.
• Over 5 years of experience in customer support roles

• Strong communication and problem-solving skills

• Ability to handle high-pressure situations and difficult customers

• Proficient in using CRM systems and ticketing platforms

• Received multiple awards for outstanding customer service performance
Answered by AI
Add your answer
Q2. Pronounciation check
Add your answer

Q1. Sell this pen or any product
Ans. 
This pen is not just a writing tool, but a stylish accessory that enhances your professional image.
• Highlight the sleek design and quality craftsmanship of the pen

• Emphasize the smooth writing experience it provides

• Mention any special features like a comfortable grip or refillable ink

• Create a sense of urgency by mentioning limited availability or a special discount
Answered by AI
Add your answer
Q2. Why should hire you . Why you want join this bpo
Ans. 
I have a strong background in customer service and am highly motivated to excel in this role at your BPO.
• I have over 5 years of experience in customer support roles, where I have consistently exceeded targets and received positive feedback from customers.

• I am a quick learner and adapt well to new environments, which will allow me to quickly integrate into your team and start making a positive impact.

• I am passionate abo...read more
Answered by AI
Add your answer

Q1. Tell me about Your self
Ans. 
Experienced customer support executive with strong communication skills and a passion for helping customers.
• Over 5 years of experience in customer support roles

• Excellent communication skills, both written and verbal

• Proven track record of resolving customer issues efficiently

• Passionate about providing top-notch customer service

• Familiar with CRM systems and ticketing platforms
Answered by AI
Add your answer
Q2. Hobbies . Strength and Weakness . What is bpo. Company work? Why should hire you Sell this bottle
Ans. 
My hobbies include reading, hiking, and playing the guitar. My strengths are communication and problem-solving skills, while my weakness is impatience. BPO stands for Business Process Outsourcing, which involves contracting a third-party service provider to handle specific business operations. I believe I should be hired for my strong customer service background and ability to handle challenging situations. I can sell ...read more
Answered by AI
Add your answer

Q1. Salary expectation
Add your answer
Q2. Why you want to join
Add your answer

Q1. Tell us about yourself
Add your answer
Q2. How much salary expectation
Add your answer

Q1. Customer executive means
Add your answer
Q2. Introduce yourself
Add your answer