Technotask Business Solutions Customer Service Associate Interview Questions, Process, and Tips

Writing on a particular topic in 40 words.

Q1. Typing test on typing master.
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Q1. Introduction, speak on a particular topic. Typing test.
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Q1. Tell me about yourself
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Q2. Write 100 words about raipur city?
Ans. 
Raipur is the capital city of Chhattisgarh, known for its rich cultural heritage and vibrant markets.
• Raipur is known for its historical sites like Mahant Ghasidas Memorial Museum and Dudhadhari Math Temple.

• The city is famous for its traditional handicrafts and handloom products.

• Raipur is a major educational hub with institutions like NIT Raipur and AIIMS Raipur.

• The city hosts various cultural events and festivals throu...read more
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Q1. What is bpo sector and roles and responsibility?
Ans. 
BPO sector refers to Business Process Outsourcing industry where companies outsource non-core business functions to third-party service providers.
• Roles and responsibilities in BPO sector include handling customer inquiries, providing support, resolving issues, and maintaining customer satisfaction.

• Customer Service Associates in BPO sector are responsible for answering calls, responding to emails, and assisting customer...read more
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Q2. What did you know about company?
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Q3. Why should I hire you?
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Q1. Introduce yourself in detail.
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Q2. Give detail description of any random topic.
Ans. 
The benefits of meditation
• Meditation can reduce stress and anxiety

• It can improve focus and concentration

• Meditation can increase feelings of happiness and well-being

• It may also have physical health benefits, such as lowering blood pressure

• There are many different types of meditation, including mindfulness and transcendental meditation
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Q3. Another Random topic.
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Q1. About knowledge of computer.
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Q1. About knowledge of the job role.
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Q1. Certification test of the product knowledge of that process.
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Q1. Tell me about yourself , why did leave your previous job , what was your job role
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Q2. What is bpo and customer care
Ans. 
BPO stands for Business Process Outsourcing and Customer Care refers to the assistance provided to customers before, during, and after a purchase.
• BPO involves outsourcing non-core business functions to a third-party service provider.

• Customer care involves providing support and assistance to customers through various channels such as phone, email, chat, etc.

• BPO and customer care are often combined to provide outsourcing...read more
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Q3. Tell me about your city
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Q1. Tell me about yourself
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Q2. Why should we hire you
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