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Technotask Business Solutions Customer Support Executive Interview Questions and Answers

Updated 21 May 2024

Technotask Business Solutions Customer Support Executive Interview Experiences

3 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. About, experience and qualification
Round 2 - One-on-one 

(1 Question)

  • Q1. Asked only basic question about qualification, course

Interview Preparation Tips

Interview preparation tips for other job seekers - asked only basic questions
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Mar 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Why should we hire you?
Round 2 - One-on-one 

(1 Question)

  • Q1. What is your short term and long term goals?

I applied via LinkedIn and was interviewed in Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell Me About Yourself
  • Q2. Why do we hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident and dont expect salary more than 10k this is pure call center so be ready

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. What u did yesterday?
  • Ans. 

    Yesterday, I handled customer inquiries, resolved issues, and provided support via phone and email.

    • Handled customer inquiries

    • Resolved customer issues

    • Provided support via phone and email

  • Answered by AI
  • Q2. Talk about any topic
Round 2 - HR 

(2 Questions)

  • Q1. Tell about yourself
  • Q2. Wht you wanna work in this company

Interview Preparation Tips

Interview preparation tips for other job seekers - Be fluent in English language
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Dec 2023. There were 11 interview rounds.

Round 1 - Interview  

(2 Questions)

  • Q1. Tel about ur self
  • Ans. 

    I am a dedicated and experienced customer support executive with a strong background in resolving customer issues and providing excellent service.

    • Over 5 years of experience in customer support roles

    • Skilled in handling customer inquiries and complaints

    • Proficient in using CRM systems and ticketing platforms

    • Excellent communication and problem-solving skills

    • Received multiple awards for outstanding customer service

  • Answered by AI
  • Q2. Tel aboutfamily
  • Ans. 

    Family is a group of people related by blood, marriage, or adoption who support and care for each other.

    • Family provides emotional support and love.

    • Family members share common values and traditions.

    • Family can include parents, siblings, grandparents, aunts, uncles, and cousins.

    • Family dynamics can vary greatly depending on cultural norms and individual relationships.

  • Answered by AI
Round 2 - Technical 

(10 Questions)

  • Q1. Why do you want to work at this company
  • Ans. Make the role great fit for me and I love customer support
  • Answered Anonymously
  • Q2. Why do you want this job
  • Ans. I saw the social media I have always loved how you have people in different departments interact users
  • Answered Anonymously
  • Q3. What are you greatest strength
  • Ans. Working hard work and where everything is new and consanlty growing
  • Answered Anonymously
  • Q4. Why should hiring you
  • Ans. This company famous for India greatest think
  • Answered Anonymously
  • Q5. What are you leaving current job
  • Q6. What is ur current salary
  • Q7. How do u like one
  • Q8. What intrested mean
  • Ans. 

    Interest means something that arouses curiosity or concern.

    • Interest can refer to a topic or subject that someone finds fascinating or engaging.

    • It can also refer to the feeling of wanting to know more about something.

    • In the context of customer support, interest can refer to a customer's concern or inquiry about a product or service.

    • Showing genuine interest in helping customers can improve customer satisfaction and loyal

  • Answered by AI
  • Q9. How explain company
  • Q10. What Experience
Round 3 - Technical 

(7 Questions)

  • Q1. What can you expect an interview with tcs
  • Ans. I think asked interview question soft skills communications experience strength weakness how handling challenging situations
  • Answered Anonymously
  • Q2. Behaviour interview questions
  • Q3. Tell me about time you faced a challenging situation at work how to handling
  • Q4. Different types of interview
  • Q5. Technical and behavioral
  • Q6. Hr interview questions
  • Ans. Hobbies experience family background weakness strength
  • Answered Anonymously
  • Q7. Asking skills u
  • Ans. Post graduate diploma in computer application s
  • Answered Anonymously
Round 4 - Coding Test 

I don't know this coding test because I have completed my studies b.com computers

Round 5 - Assignment 

I don't know because I have studied commerce

Round 6 - Group Discussion 

Group discussion is mean important

Round 7 - Coding Test 

I don't know coding test

Round 8 - HR 

(2 Questions)

  • Q1. Why Experience job
  • Q2. What Weakness u
  • Ans. Easy attracted people and trust everyone
  • Answered Anonymously
Round 9 - HR 

(3 Questions)

  • Q1. Skills experience
  • Q2. Strength asked u
  • Q3. Family also working hard
Round 10 - Assignment 

I don't know assignment

Round 11 - Coding Test 

No this answer because I have complete my graduation b.com

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Mar 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about Your self
  • Ans. 

    Experienced customer support executive with a passion for helping customers and resolving issues efficiently.

    • Over 5 years of experience in customer support roles

    • Strong communication and problem-solving skills

    • Ability to handle high-pressure situations and difficult customers

    • Proficient in using CRM systems and ticketing platforms

    • Received multiple awards for outstanding customer service performance

  • Answered by AI
  • Q2. Pronounciation check
Round 2 - Technical 

(2 Questions)

  • Q1. Sell this pen or any product
  • Ans. 

    This pen is not just a writing tool, but a stylish accessory that enhances your professional image.

    • Highlight the sleek design and quality craftsmanship of the pen

    • Emphasize the smooth writing experience it provides

    • Mention any special features like a comfortable grip or refillable ink

    • Create a sense of urgency by mentioning limited availability or a special discount

  • Answered by AI
  • Q2. Why should hire you . Why you want join this bpo
  • Ans. 

    I have a strong background in customer service and am highly motivated to excel in this role at your BPO.

    • I have over 5 years of experience in customer support roles, where I have consistently exceeded targets and received positive feedback from customers.

    • I am a quick learner and adapt well to new environments, which will allow me to quickly integrate into your team and start making a positive impact.

    • I am passionate abo...

  • Answered by AI
Round 3 - Behavioral 

(2 Questions)

  • Q1. Tell me about Your self
  • Ans. 

    Experienced customer support executive with strong communication skills and a passion for helping customers.

    • Over 5 years of experience in customer support roles

    • Excellent communication skills, both written and verbal

    • Proven track record of resolving customer issues efficiently

    • Passionate about providing top-notch customer service

    • Familiar with CRM systems and ticketing platforms

  • Answered by AI
  • Q2. Hobbies . Strength and Weakness . What is bpo. Company work? Why should hire you Sell this bottle
  • Ans. 

    My hobbies include reading, hiking, and playing the guitar. My strengths are communication and problem-solving skills, while my weakness is impatience. BPO stands for Business Process Outsourcing, which involves contracting a third-party service provider to handle specific business operations. I believe I should be hired for my strong customer service background and ability to handle challenging situations. I can sell ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Its very Normal Interview
First hr round hr ask to you basic question like tell me about Your self and they give you one paper and bolenge ki read all this word they check you Pronounciation and they select you for the next round all round is easy for all man or female.
Thank you
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Sep 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Self introduction
Round 3 - Case Study 

Was asked to write an essay on any topic, I chose Women Empowermem

Round 4 - One-on-one 

(2 Questions)

  • Q1. I was asked to talk about the Women empowerment
  • Q2. Was also asked to speak in hindi about my hometown
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me About Yourself
Round 2 - Aptitude Test 

How to collect data for free?

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. How would you fill a customer something that they will not like
  • Ans. 

    I would empathetically explain the situation, offer alternatives, and assure them of our commitment to resolving the issue.

    • Acknowledge their feelings and show empathy

    • Explain the situation clearly and honestly

    • Offer alternatives or solutions to mitigate the issue

    • Assure them of your commitment to resolving the problem

    • Thank them for their understanding and patience

  • Answered by AI
  • Q2. Do you enjoy communicating with people
  • Q3. How would you deal with on irate customer on the phone
  • Ans. 

    Listen actively, empathize, remain calm, apologize, offer solutions, follow up

    • Listen actively to understand the customer's issue

    • Empathize with the customer's frustration

    • Remain calm and composed throughout the conversation

    • Apologize for any inconvenience caused

    • Offer solutions to address the customer's concerns

    • Follow up to ensure the issue has been resolved to the customer's satisfaction

  • Answered by AI
  • Q4. Do you have any experience in a call centre
  • Q5. Why do you want to work form us as a customer service advise
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. What is Social media?
  • Ans. 

    Social media refers to online platforms and websites that allow users to create and share content, connect with others, and engage in social networking.

    • Social media platforms include Facebook, Twitter, Instagram, LinkedIn, and TikTok.

    • Users can share photos, videos, and text posts on social media.

    • Social media allows for real-time communication and interaction with others.

    • Businesses use social media for marketing, custom...

  • Answered by AI
  • Q2. About native places?good thing or bad thing

Technotask Business Solutions Interview FAQs

How many rounds are there in Technotask Business Solutions Customer Support Executive interview?
Technotask Business Solutions interview process usually has 2 rounds. The most common rounds in the Technotask Business Solutions interview process are One-on-one Round, HR and Resume Shortlist.
How to prepare for Technotask Business Solutions Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Technotask Business Solutions. The most common topics and skills that interviewers at Technotask Business Solutions expect are Communication Skills, Problem Solving, Non Voice Process, Customer Service and Email Support.

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based on 3 Technotask Business Solutions interviews
WalkIn
Job Portal
33%
33%
34% candidates got the interview through other sources.
Moderate Confidence
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Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Technotask Business Solutions Customer Support Executive Salary
based on 62 salaries
₹0.9 L/yr - ₹4 L/yr
32% less than the average Customer Support Executive Salary in India
View more details

Technotask Business Solutions Customer Support Executive Reviews and Ratings

based on 22 reviews

4.0/5

Rating in categories

3.8

Skill development

3.7

Work-Life balance

3.2

Salary & Benefits

3.5

Job Security

3.8

Company culture

3.2

Promotions/Appraisal

3.7

Work Satisfaction

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