Tech Mahindra Manager Interview Questions and Answers

Q1. . ,...... ,..... ...... ...... Na
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Q2. .,..... ..... ...... ..... Na
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Q1. Current work and challenges
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Q2. Recent incident with customer impact and fix
Ans. 
Resolved a customer complaint by providing a refund for a damaged product
• Customer received a damaged product and contacted customer service

• Investigated the issue and confirmed the damage

• Provided a refund to the customer as a resolution
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Q1. Reason for change
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Aptitude test was taken , which was online

Q1. Salary expectations on new job
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Q2. Notice period of current job
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Q3. If notice period is negotiable
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Q4. If salary is negotiable
Ans. 
Yes, salary is negotiable based on experience, skills, and market rates.
• Salary negotiation is common during the hiring process.

• Factors such as experience, skills, and market rates can influence the negotiation.

• It's important to research industry standards and be prepared to discuss your value.
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Q5. Commute to HCL Gurgaon
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Q1. How do you manage your team while critical time
Ans. 
I manage my team during critical times by providing clear direction, support, and open communication.
• Provide clear direction and set priorities to ensure everyone is focused on the most important tasks.

• Offer support and resources to help team members overcome challenges and meet deadlines.

• Maintain open communication channels to keep everyone informed and address any issues promptly.

• Lead by example and stay calm under p...read more
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Q2. If the Purtioculor person was absent today, what was the plan to run the works without the customer rasing the code?
Ans. 
Delegate tasks to other team members, prioritize urgent tasks, communicate with customers about the situation.
• Delegate tasks to other team members based on their skills and availability.

• Prioritize urgent tasks to ensure essential work is completed on time.

• Communicate with customers about the absence and provide updates on the progress of their work.

• Ensure all team members are aware of the plan and their responsibilitie
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Q1. Discussion around past projects from business case till solution implementation.
Ans. Problem statement should be crystal clear and why a specific solution has been design.. expect some what-if scenarios around your project to gauge authenticity of work.
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Q2. Some conceptual and theorical questions on supply chain domain
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Multiple questions including cognitive tests

Q1. Case Study on a Bank implementing a new Module
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Q2. Case Study on Automation of a process
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Q1. Tell me about your self
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