Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Tech Mahindra Team. If you also belong to the team, you can get access from here

Tech Mahindra Verified Tick

Compare button icon Compare button icon Compare

Filter interviews by

Tech Mahindra Calling Agent Interview Questions and Answers

Updated 14 Oct 2024

Tech Mahindra Calling Agent Interview Experiences

2 interviews found

Calling Agent Interview Questions & Answers

user image Anonymous

posted on 31 Dec 2022

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I applied via campus placement at JB Institute of Technology, Dehradun and was interviewed in Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Group disacus tipc-Social media ,Pubg,Aftab Case

Round 3 - HR 

(2 Questions)

  • Q1. Tumne kal pura din kya kiya..? Tum is compony k bare me kaise jaante ho..?
  • Q2. Is compony le bare me kucx bataao

Interview Preparation Tips

Interview preparation tips for other job seekers - What did you do the whole day yesterday, tell me in detail?

Calling Agent Interview Questions & Answers

user image Anonymous

posted on 14 Oct 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed before Oct 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Self introduction
  • Q2. Previous company role and responsibility
  • Ans. 

    I was a customer service representative at XYZ Corp, handling inbound calls and resolving customer issues.

    • Handled inbound calls from customers regarding product inquiries, order status, and complaints

    • Resolved customer issues by providing solutions and escalating to supervisors when necessary

    • Maintained customer satisfaction by ensuring timely and accurate responses

    • Utilized CRM system to document customer interactions an

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and maintain all document

Calling Agent Interview Questions Asked at Other Companies

Q1. Are u a unemployed btech who has no money and baap tum nalayak ba ... read more
asked in CRED
Q2. How would you convince your client to return the money or to comp ... read more
asked in Amazon
Q3. Do you have knowledge on communication skills ?
Q4. What is insurance and how many types of insurance
Q5. What is the calling agent means?

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Aug 2023. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. What was the last trip and explain for 1min
  • Q2. Last trip : iam very happy to visit south india. It was a great trip with my friends, I was so excited as it was our first trip w my friends. The environment was so peaceful with all the temples and the hi...
  • Q3. Why you left your last Job?
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected

I was interviewed in Feb 2024.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me about your self
  • Q2. My self sadhika
  • Q3. I have completed bachar degree

Interview Questionnaire 

1 Question

  • Q1. Introduction
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Can you introduce yourself?
  • Q2. What is your current Cost to Company (CTC)?
Round 2 - Technical 

(7 Questions)

  • Q1. Tell me about yourself.
  • Q2. What is accuracy, and how does it differ from precision?
  • Q3. What are the key rules regarding gold investments?
  • Q4. What are the different types of accounting statements?
  • Q5. What is the concept of depreciation?
  • Q6. What is the process of reconciliation?
  • Q7. What types of accruals will you post?
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - Technical 

(10 Questions)

  • Q1. "Hello world" java program to print the count of letter 'l'
  • Ans. 

    A Java program to count the occurrences of the letter 'l' in the string 'Hello world'.

    • Create a Java program with a main method.

    • Initialize a String variable with the value 'Hello world'.

    • Use a loop to iterate through each character in the string and count the occurrences of the letter 'l'.

    • Print the count of 'l' at the end.

  • Answered by AI
  • Q2. "Hello world" java program to print output as "olleH dlrow"
  • Ans. 

    Reverse the characters of each word in a given string

    • Split the input string into an array of words

    • Reverse each word in the array

    • Join the reversed words back into a single string

  • Answered by AI
  • Q3. What is the diff between comparator and comparable
  • Ans. 

    Comparator is an interface used to sort objects, while Comparable is an interface used to compare objects for natural ordering.

    • Comparator is used to define custom sorting logic for objects, while Comparable is used for natural ordering based on the class's implementation of compareTo() method.

    • Comparator can be used to sort objects of different classes, while Comparable is implemented within the class itself.

    • Example: So...

  • Answered by AI
  • Q4. What is lamda expression
  • Ans. 

    Lambda expression is a concise way to represent an anonymous function in programming languages.

    • Lambda expressions are used to create small, inline functions without a formal definition.

    • They are commonly used in functional programming languages like Python, Java, and C#.

    • Lambda expressions can be used to simplify code and make it more readable.

    • Example: (x, y) -> x + y is a lambda expression that takes two parameters a

  • Answered by AI
  • Q5. What is contructor chaining
  • Ans. 

    Constructor chaining is the process of calling one constructor from another constructor in a class.

    • Allows reusing code and avoiding duplication

    • Can be achieved using 'this' keyword in the constructor

    • Helps in initializing objects with different parameters

  • Answered by AI
  • Q6. Appium & Selenium architecture
  • Q7. How to handle notifications in mobile automation
  • Ans. 

    Handle notifications in mobile automation by using automation tools to interact with notifications, verify content, dismiss or respond to them.

    • Use automation tools like Appium or Espresso to interact with notifications

    • Verify the content of notifications by extracting text or images

    • Dismiss notifications to continue with test execution

    • Respond to notifications if required for test scenarios

    • Handle different types of notifi...

  • Answered by AI
  • Q8. How to handle if element xpath is different in ios and android apps
  • Ans. 

    Use platform-specific locators or conditional statements to handle different element xpaths in iOS and Android apps.

    • Use platform-specific locators like accessibility id for iOS and resource id for Android

    • Implement conditional statements to switch between different xpaths based on the platform

    • Utilize Appium's platformName capability to identify the platform and adjust the element xpath accordingly

  • Answered by AI
  • Q9. Different TestNG annotations and order
  • Ans. 

    TestNG annotations include @Test, @BeforeMethod, @AfterMethod, @BeforeClass, @AfterClass, @BeforeSuite, @AfterSuite

    • @Test - denotes a test method

    • @BeforeMethod - runs before each test method

    • @AfterMethod - runs after each test method

    • @BeforeClass - runs before the first test method in the current class

    • @AfterClass - runs after the last test method in the current class

    • @BeforeSuite - runs before all tests in the suite

    • @AfterSu

  • Answered by AI
  • Q10. What is pom.xml and how to mention dependencies
  • Ans. 

    pom.xml is a configuration file used in Maven projects to define project settings and dependencies.

    • pom.xml stands for Project Object Model XML

    • It is used in Maven projects to manage project configuration, build settings, and dependencies

    • Dependencies are mentioned inside the <dependencies> tag in pom.xml

    • Each dependency is specified with <groupId>, <artifactId>, and <version>

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview went well, its been more than a week.. no call back for feedback.

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Login page test case using selenium
  • Ans. 

    Test case for login page using Selenium

    • Verify that the login page loads successfully

    • Enter valid credentials and verify successful login

    • Enter invalid credentials and verify appropriate error message

    • Check for password encryption

    • Verify the 'Forgot Password' functionality

  • Answered by AI
  • Q2. Java program to find max in array
  • Ans. 

    Java program to find max in array

    • Iterate through the array and compare each element to find the maximum value

    • Initialize a variable to store the maximum value and update it as needed

    • Handle edge cases like empty array or null input

  • Answered by AI

Skills evaluated in this interview

Interview experience
1
Bad
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Jul 2024. There were 2 interview rounds.

Round 1 - No interview 

(2 Questions)

  • Q1. No question anything
  • Q2. Not yet , came with bad feel
Round 2 - No interview 

(1 Question)

  • Q1. No question anything

Interview Preparation Tips

Interview preparation tips for other job seekers - Before you go for interview in Cognizant company, pls make sure whether the interview is scheduled or not, because I got experience very badly, I traveled from Belgaum to Bengalore because of this interview. But they told in interview day very easily that "the interview scheduled is cancel hogaya, Tu aage week me aayiye madam jii". This not fair for this company. We women travel alone and got permission from everyone in family to attend the interview. I request to the company team that please update the information before one day. It will not gonna distract someone's dream.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Previous work experience and automation framework
Round 2 - HR 

(1 Question)

  • Q1. Salary discussion

Tech Mahindra Interview FAQs

How many rounds are there in Tech Mahindra Calling Agent interview?
Tech Mahindra interview process usually has 2 rounds. The most common rounds in the Tech Mahindra interview process are Resume Shortlist, Group Discussion and HR.
What are the top questions asked in Tech Mahindra Calling Agent interview?

Some of the top questions asked at the Tech Mahindra Calling Agent interview -

  1. Tumne kal pura din kya kiya..? Tum is compony k bare me kaise jaante ho...read more
  2. Is compony le bare me kucx bat...read more

Tell us how to improve this page.

Tech Mahindra Calling Agent Interview Process

based on 5 interviews

Interview experience

4.6
  
Excellent
View more

Interview Questions from Similar Companies

TCS Interview Questions
3.7
 • 10.5k Interviews
Accenture Interview Questions
3.8
 • 8.2k Interviews
Infosys Interview Questions
3.6
 • 7.6k Interviews
Wipro Interview Questions
3.7
 • 5.7k Interviews
Cognizant Interview Questions
3.8
 • 5.6k Interviews
Capgemini Interview Questions
3.7
 • 4.8k Interviews
HCLTech Interview Questions
3.5
 • 3.8k Interviews
Genpact Interview Questions
3.8
 • 3.1k Interviews
LTIMindtree Interview Questions
3.8
 • 3k Interviews
IBM Interview Questions
4.0
 • 2.4k Interviews
View all
Tech Mahindra Calling Agent Salary
based on 24 salaries
₹1 L/yr - ₹4.6 L/yr
27% more than the average Calling Agent Salary in India
View more details

Tech Mahindra Calling Agent Reviews and Ratings

based on 18 reviews

4.0/5

Rating in categories

3.4

Skill development

3.4

Work-life balance

4.1

Salary

3.6

Job security

3.6

Company culture

3.7

Promotions

3.4

Work satisfaction

Explore 18 Reviews and Ratings
Software Engineer
26.4k salaries
unlock blur

₹2 L/yr - ₹9.2 L/yr

Senior Software Engineer
21.4k salaries
unlock blur

₹5.5 L/yr - ₹22.3 L/yr

Technical Lead
11.7k salaries
unlock blur

₹9.5 L/yr - ₹38 L/yr

Associate Software Engineer
5.4k salaries
unlock blur

₹1.8 L/yr - ₹8.2 L/yr

Team Lead
5k salaries
unlock blur

₹5.2 L/yr - ₹17 L/yr

Explore more salaries
Compare Tech Mahindra with

Infosys

3.6
Compare

Cognizant

3.8
Compare

Accenture

3.8
Compare

Wipro

3.7
Compare
Did you find this page helpful?
Yes No
write
Share an Interview