Tech Mahindra Calling Agent Interview Questions and Answers

Q1. Tell me about your self
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Q2. My self sadhika
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Q3. I have completed bachar degree
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Q1. What is your experience and current compensation (CTC)?
Ans. 
I have 5 years of experience in process development with a current CTC of $70,000.
• 5 years of experience in process development

• Current CTC of $70,000

• Experience in optimizing processes and improving efficiency
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Q2. What are your communication skills?
Ans. 
I have strong communication skills, both written and verbal, with the ability to effectively convey information and ideas.
• Excellent verbal communication skills demonstrated through clear and concise articulation of ideas

• Strong written communication skills shown through drafting clear and professional emails and reports

• Ability to actively listen and respond appropriately in conversations

• Experience in presenting informat...read more
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Q1. What is the accounts payable cycle?
Ans. 
The accounts payable cycle is the process of receiving, verifying, and paying invoices from vendors.
• Invoices are received from vendors for goods or services provided

• Invoices are verified for accuracy and approved for payment

• Payments are made to vendors within the agreed upon terms

• The cycle repeats for each invoice received
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Q2. Miro processing
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Q1. What are the implications of invoice deductions related to disputes?
Ans. 
Invoice deductions related to disputes can impact cash flow, customer relationships, and operational efficiency.
• Invoice deductions can lead to delayed or reduced payments, affecting cash flow.

• Disputes can strain relationships with customers, leading to potential loss of business.

• Resolving disputes can be time-consuming and resource-intensive, impacting operational efficiency.

• Examples: Deductions for damaged goods, inco
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Q2. What is the process of evolving reconciliation?
Ans. 
The process of evolving reconciliation involves identifying discrepancies, investigating root causes, implementing corrective actions, and monitoring progress.
• Identify discrepancies in financial records or accounts

• Investigate root causes of discrepancies, such as errors in data entry or miscommunication

• Implement corrective actions to address the root causes and prevent future discrepancies

• Monitor progress regularly to ...read more
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Q1. "Hello world" java program to print the count of letter 'l'
Ans. 
A Java program to count the occurrences of the letter 'l' in the string 'Hello world'.
• Create a Java program with a main method.

• Initialize a String variable with the value 'Hello world'.

• Use a loop to iterate through each character in the string and count the occurrences of the letter 'l'.

• Print the count of 'l' at the end.
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Q2. "Hello world" java program to print output as "olleH dlrow"
Ans. 
Reverse the characters of each word in a given string
• Split the input string into an array of words

• Reverse each word in the array

• Join the reversed words back into a single string
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Q3. What is the diff between comparator and comparable
Ans. 
Comparator is an interface used to sort objects, while Comparable is an interface used to compare objects for natural ordering.
• Comparator is used to define custom sorting logic for objects, while Comparable is used for natural ordering based on the class's implementation of compareTo() method.

• Comparator can be used to sort objects of different classes, while Comparable is implemented within the class itself.

• Example: So...read more
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Q4. What is lamda expression
Ans. 
Lambda expression is a concise way to represent an anonymous function in programming languages.
• Lambda expressions are used to create small, inline functions without a formal definition.

• They are commonly used in functional programming languages like Python, Java, and C#.

• Lambda expressions can be used to simplify code and make it more readable.

• Example: (x, y) -> x + y is a lambda expression that takes two parameters a
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Q5. What is contructor chaining
Ans. 
Constructor chaining is the process of calling one constructor from another constructor in a class.
• Allows reusing code and avoiding duplication

• Can be achieved using 'this' keyword in the constructor

• Helps in initializing objects with different parameters
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Q6. Appium & Selenium architecture
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Q7. How to handle notifications in mobile automation
Ans. 
Handle notifications in mobile automation by using automation tools to interact with notifications, verify content, dismiss or respond to them.
• Use automation tools like Appium or Espresso to interact with notifications

• Verify the content of notifications by extracting text or images

• Dismiss notifications to continue with test execution

• Respond to notifications if required for test scenarios

• Handle different types of notifi...read more
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Q8. How to handle if element xpath is different in ios and android apps
Ans. 
Use platform-specific locators or conditional statements to handle different element xpaths in iOS and Android apps.
• Use platform-specific locators like accessibility id for iOS and resource id for Android

• Implement conditional statements to switch between different xpaths based on the platform

• Utilize Appium's platformName capability to identify the platform and adjust the element xpath accordingly
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Q9. Different TestNG annotations and order
Ans. 
TestNG annotations include @Test, @BeforeMethod, @AfterMethod, @BeforeClass, @AfterClass, @BeforeSuite, @AfterSuite
• @Test - denotes a test method

• @BeforeMethod - runs before each test method

• @AfterMethod - runs after each test method

• @BeforeClass - runs before the first test method in the current class

• @AfterClass - runs after the last test method in the current class

• @BeforeSuite - runs before all tests in the suite

• @AfterSu
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Q10. What is pom.xml and how to mention dependencies
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pom.xml is a configuration file used in Maven projects to define project settings and dependencies.
• pom.xml stands for Project Object Model XML

• It is used in Maven projects to manage project configuration, build settings, and dependencies

• Dependencies are mentioned inside the <dependencies> tag in pom.xml

• Each dependency is specified with <groupId>, <artifactId>, and <version>
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Q1. Login page test case using selenium
Ans. 
Test case for login page using Selenium
• Verify that the login page loads successfully

• Enter valid credentials and verify successful login

• Enter invalid credentials and verify appropriate error message

• Check for password encryption

• Verify the 'Forgot Password' functionality
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Q2. Java program to find max in array
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Java program to find max in array
• Iterate through the array and compare each element to find the maximum value

• Initialize a variable to store the maximum value and update it as needed

• Handle edge cases like empty array or null input
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Q1. Previous work experience and automation framework
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Q1. Salary discussion
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It was good 2 Questions asked

Q1. Find the count of rows in table using xpath.
Ans. 
Use XPath to find the count of rows in a table.
• Use the XPath expression 'count(//table//tr)' to find the count of rows in a table.

• Make sure to adjust the XPath expression based on the structure of the table in the HTML document.

• You can use browser developer tools to inspect the table and determine the appropriate XPath expression.
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Q2. On clicking the checkbox the value of checkbox should also be displayed
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Q3. There is an id in particular row example 123456, find the id and there are multiple pages you have to iterate through each page and print the value if available if not that print message the id not availab...read more
Ans. 
Iterate through multiple pages to find and print a specific id value
• Create a loop to iterate through each page

• Search for the id value on each page

• If the id is found, print the value, if not, print a message that the id is not available
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