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Tech Mahindra Calling Agent Interview Questions and Answers

Updated 14 Oct 2024

Tech Mahindra Calling Agent Interview Experiences

2 interviews found

Calling Agent Interview Questions & Answers

user image Anonymous

posted on 14 Oct 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed before Oct 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Self introduction
    • Add your answer
  • Q2. Previous company role and responsibility
  • Ans. 

    I was a customer service representative at XYZ Corp, handling inbound calls and resolving customer issues.

    • Handled inbound calls from customers regarding product inquiries, order status, and complaints

    • Resolved customer issues by providing solutions and escalating to supervisors when necessary

    • Maintained customer satisfaction by ensuring timely and accurate responses

    • Utilized CRM system to document customer interactions an

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and maintain all document

Calling Agent Interview Questions & Answers

user image Anonymous

posted on 31 Dec 2022

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I applied via Campus Placement and was interviewed in Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Group disacus tipc-Social media ,Pubg,Aftab Case

Round 3 - HR 

(2 Questions)

  • Q1. Tumne kal pura din kya kiya..? Tum is compony k bare me kaise jaante ho..?
    • Add your answer
  • Q2. Is compony le bare me kucx bataao
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - What did you do the whole day yesterday, tell me in detail?

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Interview questions from similar companies

Associate Interview Questions & Answers

HCLTech user image Anonymous

posted on 21 Dec 2020

I applied via Recruitment Consultant and was interviewed in Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic communication skills were tested. Sone techical questn too. Versant test is mandatory
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please never go for these third party vendors. They misguide you regarding profile . I went for this third party vendor named savantis solution and it really misguided me

Associate Interview Questions & Answers

LTIMindtree user image Anonymous

posted on 11 Oct 2020

I applied via Campus Placement and was interviewed in Apr 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Do you work well in pressure?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Well, working under pressure and without pressure is just same for me, in fact in one of the project that has to be completed in 3 weeks but it usually takes 6 weeks and whole team was in stress and panics and me as a leader I ensured that they settled down and prioritize there our work and in fact very organized manner we completed the project and we have also worked in the night so i think working under pressure is not bad for me.

Associate Interview Questions & Answers

Genpact user image

posted on 29 Apr 2021

I applied via Naukri.com and was interviewed in Mar 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself??
    • Add your answer
  • Q2. What where the challenge you faced in your previous role and how did you overcome??
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident ..tell them what they want to hear

Associate Interview Questions & Answers

Genpact user image Anonymous

posted on 29 Jan 2021

I applied via Referral and was interviewed in Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. They asked me about the Job role and questions regarding the industry and some basic interview questions like introduce yourself, where do you see yourself after 5 years ? And even asked me to explain abou...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident.

Associate Interview Questions & Answers

Genpact user image Anonymous

posted on 11 Apr 2021

Interview Questionnaire 

1 Question

  • Q1. There were four interview rounds and one test like versant English test
    • Add your answer

Associate Interview Questions & Answers

Genpact user image Anonymous

posted on 2 May 2021

Interview Questionnaire 

1 Question

  • Q1. Regarding previous work experience
    • Add your answer

Associate Interview Questions & Answers

HCLTech user image Anonymous

posted on 14 May 2021

I applied via Naukri.com and was interviewed in Apr 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About yourself, your experience, what were your job role and responsibilities, your tough times, how did you manage your personal and professional life.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be yourself, be honest, answer professionally and always be ready for the odd questions.

Associate Interview Questions & Answers

Cognizant user image Anonymous

posted on 9 Jul 2021

Interview Questionnaire 

1 Question

  • Q1. Why should we hire you? what makes you stand special?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - it contains total 4 rounds and 2 are techincal and one is manager round, overall interview was easy .
More about working at Tech Mahindra

Tech Mahindra Interview FAQs

How many rounds are there in Tech Mahindra Calling Agent interview?
Tech Mahindra interview process usually has 2 rounds. The most common rounds in the Tech Mahindra interview process are Resume Shortlist, Group Discussion and HR.
What are the top questions asked in Tech Mahindra Calling Agent interview?

Some of the top questions asked at the Tech Mahindra Calling Agent interview -

  1. Tumne kal pura din kya kiya..? Tum is compony k bare me kaise jaante ho...read more
  2. Is compony le bare me kucx bat...read more

Tell us how to improve this page.

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Tech Mahindra Calling Agent Interview Process

based on 5 interviews

Interview experience

4.6
  
Excellent
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Tech Mahindra Calling Agent Salary
based on 24 salaries
₹1 L/yr - ₹4.6 L/yr
27% more than the average Calling Agent Salary in India
View more details

Tech Mahindra Calling Agent Reviews and Ratings

based on 18 reviews

4.0/5

Rating in categories

3.4

Skill development

3.4

Work-life balance

4.1

Salary

3.6

Job security

3.6

Company culture

3.7

Promotions

3.4

Work satisfaction

Explore 18 Reviews and Ratings
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