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Tech Mahindra Technical Support Associate Interview Questions, Process, and Tips for Freshers

Updated 7 Jan 2025

Top Tech Mahindra Technical Support Associate Interview Questions and Answers for Freshers

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Tech Mahindra Technical Support Associate Interview Experiences for Freshers

7 interviews found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jul 2024. There were 4 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Basic questions just to check communication.
  • Q2. Sometimes may ask to write about the given topic in paper.
Round 2 - Technical 

(3 Questions)

  • Q1. Why Tech Mahindra?
  • Ans. 

    Tech Mahindra is a leading global technology company known for its innovative solutions and strong focus on employee development.

    • Tech Mahindra has a strong reputation in the technology industry

    • The company offers opportunities for professional growth and development

    • Tech Mahindra values its employees and provides a supportive work environment

  • Answered by AI
  • Q2. Why chose this role?
  • Ans. 

    I chose this role because of my passion for technology and helping others troubleshoot technical issues.

    • Passion for technology and troubleshooting

    • Enjoy helping others

    • Opportunity for growth and learning in the tech field

  • Answered by AI
  • Q3. Maybe some technical questions like what is internet, wifi, or related to process they are selecting.
Round 3 - Typing Test 

(1 Question)

  • Q1. Very easy need to type 35 wpm with 85% accuracy and they give many attempts, very easy
Round 4 - Chat simulation 

(1 Question)

  • Q1. Easy but 3 attempts will be given to clear it.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and if you clear ops round (2nd round) enough rest 2 are very easy and all who cleared ops will get job.
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
Round 2 - One-on-one 

(1 Question)

  • Q1. What you know about GIS?
  • Ans. 

    GIS stands for Geographic Information System. It is a system designed to capture, store, manipulate, analyze, manage, and present spatial or geographic data.

    • GIS is used in various fields such as urban planning, environmental management, and disaster management.

    • It involves the use of maps, satellite imagery, and other geographical data to create visual representations of data.

    • GIS software includes ArcGIS, QGIS, and Goog...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - 1) Grab some knowledge in GIS.
2) Prepare a good self introduction.
3) Good communication
4) Be confidence on what you say.

Skills evaluated in this interview

Technical Support Associate Interview Questions Asked at Other Companies for undefined

Q1. What is a difference between router and modem?
Q2. What is the difference between hubs and switches?
Q3. What is Mac address and can we change the Mac address.
Q4. Explain about osi and its layers?
Q5. What is Subnet mask

I applied via Naukri.com and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

9 Questions

  • Q1. Tell me about your self
  • Q2. What is a difference between router and modem?
  • Ans. 

    A router connects multiple devices to a network and directs traffic, while a modem connects a network to the internet.

    • A router is used to create a local area network (LAN) and connect multiple devices to it.

    • A modem is used to connect a network to the internet.

    • A router directs traffic between devices on the network and manages the flow of data.

    • A modem converts digital signals from the network into analog signals that ca...

  • Answered by AI
  • Q3. What is the difference between hubs and switches?
  • Ans. 

    Hubs broadcast data to all connected devices, while switches only send data to the intended recipient.

    • Hubs operate at the physical layer of the OSI model, while switches operate at the data link layer.

    • Hubs are less expensive than switches, but switches offer better performance and security.

    • Hubs are often used in small networks, while switches are used in larger networks.

    • Example of a hub: Netgear 5-Port Fast Ethernet Un...

  • Answered by AI
  • Q4. Explain about osi and its layers?
  • Ans. 

    The OSI model is a conceptual framework that standardizes the functions of a communication system into seven layers.

    • The OSI model stands for Open Systems Interconnection model.

    • It was developed by the International Organization for Standardization (ISO) in 1984.

    • The model is divided into seven layers, each responsible for specific functions.

    • The layers are: Physical, Data Link, Network, Transport, Session, Presentation, a...

  • Answered by AI
  • Q5. Dora process.
  • Q6. Command to check ip address
  • Ans. 

    Command to check IP address

    • Use 'ipconfig' command on Windows

    • Use 'ifconfig' command on Linux/Mac

    • Check 'ip addr show' on Ubuntu

  • Answered by AI
  • Q7. What is Mac address and can we change the Mac address.
  • Ans. 

    MAC address is a unique identifier assigned to network interfaces for communications on the physical network segment.

    • MAC stands for Media Access Control

    • It is a 48-bit address

    • It is used to identify devices on a network

    • It cannot be changed permanently, but can be spoofed temporarily

    • Example: 00:1A:C2:7B:00:47

  • Answered by AI
  • Q8. All the Topologies?
  • Ans. 

    Topologies refer to the way in which devices are connected in a network. There are several types of topologies.

    • Bus topology

    • Star topology

    • Ring topology

    • Mesh topology

    • Tree topology

    • Hybrid topology

  • Answered by AI
  • Q9.  What is Subnet mask
  • Ans. 

    Subnet mask is a 32-bit number used to divide an IP address into network and host addresses.

    • It is used to identify the network portion of an IP address

    • It is represented in decimal format or dotted decimal notation

    • It is used in conjunction with IP addresses to determine network and host addresses

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident what you are saying and if you are not aware or cannot recall it tell them directly there is no issue.

Skills evaluated in this interview

I applied via Naukri.com

Interview Questionnaire 

1 Question

  • Q1. About computer hardwares and softwares

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication with computing knowledge

Tech Mahindra interview questions for designations

 Associate Technical Support Engineer

 (1)

 Technical Support

 (6)

 Senior Technical Support Associate

 (21)

 Technical Support Associate 1

 (2)

 Support Associate

 (1)

 Technical Associate

 (6)

 Technical Support Engineer

 (32)

 Technical Support Executive

 (11)

I applied via Recruitment Consultant and was interviewed before Feb 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Self introduction
  • Q2. Internet and computer parts

Interview Preparation Tips

Interview preparation tips for other job seekers - They always ask for self introduction and test your basic knowledge on internet and computer components since it's related to the technical field.

Get interview-ready with Top Tech Mahindra Interview Questions

I applied via Walk-in and was interviewed before Jun 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Why do you want join in techmahindra?

Interview Preparation Tips

Interview preparation tips for other job seekers - Just go with the flow of interview,but make sure your nervous should not reflect on your face.

Technical Support Associate Jobs at Tech Mahindra

View all

I applied via Approached by Company and was interviewed in Sep 2017. There were 5 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Tell about yourself?
  • Ans. 

    I am a dedicated and experienced Technical Support Associate with a strong background in troubleshooting and customer service.

    • Experienced in providing technical support to customers over the phone and via email

    • Skilled in troubleshooting hardware and software issues

    • Excellent communication and problem-solving skills

    • Familiar with ticketing systems and remote desktop tools

    • Certified in ITIL Foundation

  • Answered by AI
  • Q2. Pronounce the words like , vision , treasure , measure , pleasure , asia etc
  • Q3. Speak on a topic " demonetization " for 5 minutes
  • Ans. 

    Demonetization refers to the act of stripping a currency unit of its status as legal tender.

    • Demonetization is a government policy aimed at curbing black money, corruption, and counterfeit currency.

    • It involves the withdrawal of a specific currency denomination from circulation, rendering it invalid for transactions.

    • Demonetization can have both positive and negative impacts on the economy, depending on its implementation...

  • Answered by AI
  • Q4. Tell us one thing that you want to change in yourself
  • Ans. 

    I want to improve my time management skills

    • Prioritize tasks based on importance and deadlines

    • Use tools like calendars and to-do lists to stay organized

    • Practice setting realistic goals and deadlines for myself

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: Technical aptitude test , language aptitude test

General Tips: You just need good communication skills.
Skills: Communication, Body Language, Presentation Skills, Decision Making Skills
Duration: <1 week

Interview questions from similar companies

I applied via Referral and was interviewed before Jan 2021. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Previous work related queries

Interview Preparation Tips

Interview preparation tips for other job seekers - Please prepares office and sap

I applied via Walk-in and was interviewed before Sep 2019. There were 5 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. Where do you want to see yourself after 5 years?
  • Q2. What are your preferences?
  • Q3. If given a chance on what do you want to make changes on the project if you've been assigned to achieve positive results with fewer efforts?
  • Q4. What are your expectations?
  • Q5. How do you want a corporate structure to be?
  • Q6. Why did you leave your last company?

Interview Preparation Tips

Interview preparation tips for other job seekers - Questions asked to a fresher I would expect those to be a friendly manner and allow him to speak what he can and not just the questions you ask.

I applied via Naukri.com and was interviewed in Feb 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. All Technical quetions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared technically

Tech Mahindra Interview FAQs

How many rounds are there in Tech Mahindra Technical Support Associate interview for freshers?
Tech Mahindra interview process for freshers usually has 3 rounds. The most common rounds in the Tech Mahindra interview process for freshers are One-on-one Round, Technical and Typing Test.
How to prepare for Tech Mahindra Technical Support Associate interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tech Mahindra. The most common topics and skills that interviewers at Tech Mahindra expect are Communication Skills, LPO, Customer Service Operations, ITES and Technical Support.
What are the top questions asked in Tech Mahindra Technical Support Associate interview for freshers?

Some of the top questions asked at the Tech Mahindra Technical Support Associate interview for freshers -

  1. What is a difference between router and mod...read more
  2. What is the difference between hubs and switch...read more
  3. What is Mac address and can we change the Mac addre...read more
How long is the Tech Mahindra Technical Support Associate interview process?

The duration of Tech Mahindra Technical Support Associate interview process can vary, but typically it takes about less than 2 weeks to complete.

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Tech Mahindra Technical Support Associate Interview Process for Freshers

based on 1 interview

1 Interview rounds

  • Technical Round
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Tech Mahindra Technical Support Associate Salary
based on 2.5k salaries
₹0.9 L/yr - ₹7 L/yr
At par with the average Technical Support Associate Salary in India
View more details

Tech Mahindra Technical Support Associate Reviews and Ratings

based on 427 reviews

3.3/5

Rating in categories

3.1

Skill development

3.0

Work-life balance

2.9

Salary

3.3

Job security

3.0

Company culture

2.7

Promotions

3.0

Work satisfaction

Explore 427 Reviews and Ratings
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