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Tech Mahindra Technical Support Analyst Interview Questions and Answers for Experienced

Updated 16 Oct 2024

Tech Mahindra Technical Support Analyst Interview Experiences for Experienced

1 interview found

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Oct 2023. There were 2 interview rounds.

Round 1 - Assignment 

It was for network related questions

Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated Technical Support Analyst with 5 years of experience in troubleshooting hardware and software issues.

    • 5 years of experience in technical support

    • Proficient in troubleshooting hardware and software issues

    • Strong communication and problem-solving skills

  • Answered by AI
  • Q2. Why are you choosing this job?
  • Ans. 

    I am choosing this job because of my passion for troubleshooting technical issues and helping others.

    • Passion for troubleshooting technical issues

    • Enjoy helping others

    • Opportunity for growth and learning in the field

  • Answered by AI

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. 1.Cloud/Kubernetes 2.linux 3.volte

Interview Preparation Tips

Interview preparation tips for other job seekers - I belong to Telecom sector so according to my profile and other users which are belong to same sector... Please focus of cloud/Kubernetes, Linux, 4G/5G...

I applied via Referral and was interviewed before Mar 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Technical Evaluation
  • Q2. Technology related evaluation
Round 3 - HR 

(1 Question)

  • Q1. What are your salary expectations?

Interview Preparation Tips

Topics to prepare for Wipro Technical Lead interview:
  • SSIS
  • SQL Server
Interview preparation tips for other job seekers - prepare yourself for theoretical as well as practical questions as Wipro has different interview panels and you can come across any panel

I applied via Recruitment Consultant and was interviewed in Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. 80% questions from your resume and remaining from your skill set

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and show your worth for the post applied

I applied via Naukri.com and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Questions about Selenium and Core Java
Round 2 - Technical 

(1 Question)

  • Q1. Writing Java programs and scenario based questions about project and framework
Round 3 - HR 

(1 Question)

  • Q1. Package discussion and role discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well and your notice period should be less than 30 days mainly

I applied via Naukri.com and was interviewed before Apr 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Active directory group policy
  • Q2. ITIL structure and lrocesses
Round 3 - HR 

(1 Question)

  • Q1. Salary expectations and reason for leaving previous company

Interview Preparation Tips

Interview preparation tips for other job seekers - Depending on the team you are part of, try to understand the mentality of the team lead and managers.

I applied via Approached by Company and was interviewed in Dec 2018. There were 3 interview rounds.

Interview Questionnaire 

7 Questions

  • Q1. Asked some keywords as per JD and asked for relevant experience. HR round at this time, I don't see any rejection.
  • Q2. As per my experience, all those covered were asked. They will ask to come to thier premises and then a telephonic interview happens, funny though. The relevant people from that practice will call and check...
  • Q3. Asked about risk management
  • Q4. What is SOX Compliance
  • Ans. 

    SOX Compliance is a set of regulations that public companies must follow to ensure accurate financial reporting.

    • SOX stands for Sarbanes-Oxley Act

    • It was enacted in 2002 after accounting scandals at Enron and WorldCom

    • It requires companies to establish and maintain internal controls over financial reporting

    • It also mandates regular audits and certifications of financial statements

    • Non-compliance can result in fines, legal a

  • Answered by AI
  • Q5. What is PCI DSS
  • Ans. 

    PCI DSS stands for Payment Card Industry Data Security Standard.

    • It is a set of security standards designed to ensure that all companies that accept, process, store or transmit credit card information maintain a secure environment.

    • It was created by major credit card companies such as Visa, Mastercard, American Express, Discover, and JCB International.

    • It includes requirements for network security, data protection, access...

  • Answered by AI
  • Q6. What's ISO 27K
  • Ans. 

    ISO 27K is a set of standards for information security management systems.

    • ISO 27K provides guidelines for managing and protecting sensitive information.

    • It includes controls for risk management, access control, and incident management.

    • ISO 27K certification is often required for companies handling sensitive data.

    • Examples of ISO 27K standards include ISO 27001 and ISO 27002.

  • Answered by AI
  • Q7. How will you perform risk assessment for an application.
  • Ans. 

    Risk assessment for an application involves identifying potential threats and vulnerabilities and evaluating their impact.

    • Identify potential threats and vulnerabilities

    • Evaluate the impact of each threat or vulnerability

    • Determine the likelihood of each threat or vulnerability occurring

    • Prioritize risks based on their impact and likelihood

    • Develop a plan to mitigate or manage each risk

  • Answered by AI

Interview Preparation Tips

General Tips: Once you are in for technical round, you have to go to the premises and attend the call comes to your mobile.
The relevant skill will be tested technically.
You should be able to demonstrate your experience with relevant to the JD given to you.they dig more about Ur experience.
Skills: Communication
Duration: 1-4 weeks

Skills evaluated in this interview

I appeared for an interview in Dec 2020.

Interview Questionnaire 

1 Question

  • Q1. About process flow of netbackup working, Knowledge of DD

Interview Preparation Tips

Interview preparation tips for other job seekers - It is good experience need to know the Netbackup basics

I applied via Job Portal and was interviewed before Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What's the use of volatile keyword
  • Ans. 

    Volatile keyword is used to indicate that a variable's value can be changed unexpectedly.

    • It ensures that the variable is always read from memory, not from cache

    • It is useful in multi-threaded environments where multiple threads may access the same variable

    • It is not recommended to use volatile for synchronization purposes

    • Example: volatile int count = 0;

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Stock on to basics.always attend interview without the expectations

Skills evaluated in this interview

I applied via Company Website and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Java , spring , spring boot
Round 2 - HR 

(1 Question)

  • Q1. Where do you see yourself in 5 years?

Interview Preparation Tips

Interview preparation tips for other job seekers - Preparation should be good , focus on your project

Tech Mahindra Interview FAQs

How many rounds are there in Tech Mahindra Technical Support Analyst interview for experienced candidates?
Tech Mahindra interview process for experienced candidates usually has 2 rounds. The most common rounds in the Tech Mahindra interview process for experienced candidates are Assignment and HR.
How to prepare for Tech Mahindra Technical Support Analyst interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tech Mahindra. The most common topics and skills that interviewers at Tech Mahindra expect are Desktop Support, Help Desk Operations, Helpdesk, IT Helpdesk and IT Service Desk.

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Tech Mahindra Technical Support Analyst Interview Process for Experienced

based on 1 interview

Interview experience

2
  
Poor
View more
Tech Mahindra Technical Support Analyst Salary
based on 67 salaries
₹1.6 L/yr - ₹5.2 L/yr
39% less than the average Technical Support Analyst Salary in India
View more details

Tech Mahindra Technical Support Analyst Reviews and Ratings

based on 11 reviews

2.0/5

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1.4

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1.7

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1.5

Salary

2.1

Job security

1.6

Company culture

1.8

Promotions

1.7

Work satisfaction

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