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Tech Mahindra Senior Technical Support Interview Questions and Answers

Updated 23 Apr 2024

Tech Mahindra Senior Technical Support Interview Experiences

2 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Basic information about your self and technical knowledgeable
Round 2 - One-on-one 

(3 Questions)

  • Q1. In depth questiona on your understanding about internet
  • Q2. What is IP, what does sub net mask mean
  • Ans. 

    IP stands for Internet Protocol, a unique address assigned to each device connected to a network. Subnet mask determines the network portion of an IP address.

    • IP (Internet Protocol) is a unique numerical label assigned to each device connected to a computer network.

    • Subnet mask is used to determine the network portion of an IP address and the host portion.

    • For example, an IP address like 192.168.1.1 with a subnet mask of ...

  • Answered by AI
  • Q3. What is your understanding about ISP
  • Ans. 

    An ISP (Internet Service Provider) is a company that provides individuals and organizations access to the internet.

    • ISP stands for Internet Service Provider

    • ISPs offer internet access to individuals and organizations for a fee

    • ISPs can provide services such as email, web hosting, and domain registration

    • Examples of ISPs include Comcast, AT&T, and Verizon

  • Answered by AI

Skills evaluated in this interview

I applied via Naukri.com and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction and general knowledge
  • Q2. Ntg much need to be confident what ur saying
Round 3 - Op 

(1 Question)

  • Q1. Self introduction , experience

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident and polite and know about organisationa

Senior Technical Support Interview Questions Asked at Other Companies

Q1. What is IP, what does sub net mask mean
Q2. What is your understanding about ISP

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Which application you use to contact with user?
  • Q2. How to password reset in active directory?
Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Nov 2024. There were 3 interview rounds.

Round 1 - HR 

(4 Questions)

  • Q1. I would like to develop a company what restrictions in company and the company management. Was the tell about it.. I tharole follow
  • Q2. What about the company
  • Q3. The Company was overall placements..
  • Q4. The company management was very good and excellent
Round 2 - Assignment 

What questions they will ask..

Round 3 - Group Discussion 

Who to develop the company profit and shares

Interview Preparation Tips

Interview preparation tips for other job seekers - This company was so good and mangement was very stretch..
But overall company was good ..
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Job Portal and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

First Round was assessment test round, Which includes English + Cognitive questions

Round 2 - Technical 

(1 Question)

  • Q1. As I have completed aeronautical engineering. They asked me basic questions related to aeronautics. What are the primary part of the airplane?
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in May 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Introduce yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - i was interviewed for technical support engineer at mphasis walk in interview june 2024 at bangalore, let me begin with the location i came from a far place went to banglore without sleeping on unreserved train to get interviewed at mphasis , finding their building is very tough asked many security and they gave a visitor sticker to stick on my shirt finally i arrived interview earlier, now heres the interview process first a security or a waiter staying there outside room gives a token for interview slot 51 people arrived till 10.00 pm im one of them. first batch the security ask whos the hr you tell them hr name that is stated on mail and all 51 people are moved to a room with that hr and the hr conducted interview,

now heres the frusted part the hr shuffle the resume and go from the first resume she gave more time to the first resumes to eloborate their communication skills shes looking for extradionary communication skills 3 girls talked like native english speakers she kept their resumes later on shes in a very hurry and after 30th resume she decided to stop while someone speaking without giving a chance she interrupted in between when someone talked it was a frusted experience and imagine its a first batch she interupted me while my introduction like she did for 48 people , people came from far states to attend this low paying job
atleast give them a chance to speak and organize your time instead of brutally sending people back
finally i can say this company has a lot of office politics just by listening to these hr and their attitudes so i advice people
only attend this interview if you have exceptional communication skills otherwise dont waste your time and energy in this company theres many good companies available research about that before going for a walkin
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. How can we iterate files in ssis
  • Ans. 

    Files in SSIS can be iterated using Foreach Loop Container or Script Task.

    • Use Foreach Loop Container to iterate through a list of files in a specified directory.

    • Set the Enumerator type to 'Foreach File Enumerator' and configure the necessary properties like file extension, file path, etc.

    • Alternatively, use a Script Task to programmatically iterate through files and perform custom actions.

  • Answered by AI
  • Q2. What is checkpoint in ssis
  • Ans. 

    Checkpoint in SSIS is a feature that allows packages to restart from a specific point in case of failure.

    • Checkpoints are used to save the state of the package at specific points during execution.

    • They help in resuming package execution from the last successful checkpoint in case of failure.

    • Checkpoints can be configured at the package level or at the task level.

    • They are useful in scenarios where long-running packages nee...

  • Answered by AI
Round 2 - Technical 

(2 Questions)

  • Q1. Explain about your project?
  • Q2. Explain about ssis expressions
  • Ans. 

    SSIS expressions are used to dynamically set property values at runtime in SQL Server Integration Services packages.

    • SSIS expressions are written using a combination of functions, operators, and constants.

    • Expressions can be used to set properties such as connection strings, file paths, and SQL queries.

    • Expressions can be used to make packages more flexible and reusable.

    • For example, an expression can be used to dynamicall...

  • Answered by AI

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - Soft skill 

(2 Questions)

  • Q1. What is your Favorite movie ?
  • Ans. 

    My favorite movie is The Shawshank Redemption.

    • Directed by Frank Darabont

    • Based on a Stephen King novella

    • Set in a prison in Maine

    • Themes of hope, friendship, and redemption

    • Starring Tim Robbins and Morgan Freeman

  • Answered by AI
  • Q2. What is your Favorite colour?
  • Ans. 

    My favorite color is blue because it reminds me of the calming ocean and clear skies.

    • Blue is associated with calmness and tranquility

    • It symbolizes trust, loyalty, and confidence

    • Examples: navy blue, sky blue, royal blue

  • Answered by AI
Round 2 - Technical 

(2 Questions)

  • Q1. What is power draining?
  • Ans. 

    Power draining refers to the excessive consumption of power by a device or system, leading to decreased battery life or performance.

    • Power draining can occur due to background apps running constantly on a device.

    • Faulty hardware components can also contribute to power draining.

    • Settings such as high screen brightness or frequent data syncing can increase power draining.

    • Examples include a smartphone losing battery quickly ...

  • Answered by AI
  • Q2. What is VPN? When you use it?
  • Ans. 

    VPN stands for Virtual Private Network. It is used to create a secure connection over the internet, allowing users to access private networks remotely.

    • VPN encrypts data to ensure privacy and security

    • It allows users to access restricted websites or content

    • Commonly used for remote work, accessing company networks, and bypassing geo-restrictions

    • Examples include NordVPN, ExpressVPN, and Cisco AnyConnect

  • Answered by AI

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Sql query , database connectivity,
  • Q2. Unix commands , grep, find, sed
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Referral and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. About Switching
  • Q2. About Routers switching, LAN, SD-WAN

Interview Preparation Tips

Interview preparation tips for other job seekers - Thanks for offering me

Tech Mahindra Interview FAQs

How many rounds are there in Tech Mahindra Senior Technical Support interview?
Tech Mahindra interview process usually has 2-3 rounds. The most common rounds in the Tech Mahindra interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Tech Mahindra Senior Technical Support interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tech Mahindra. The most common topics and skills that interviewers at Tech Mahindra expect are International Voice Process, Technical Support, Service Desk, IT Service Desk and inbound voice process.
What are the top questions asked in Tech Mahindra Senior Technical Support interview?

Some of the top questions asked at the Tech Mahindra Senior Technical Support interview -

  1. What is IP, what does sub net mask m...read more
  2. What is your understanding about ...read more
  3. In depth questiona on your understanding about inter...read more

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based on 2 Tech Mahindra interviews
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Tech Mahindra Senior Technical Support Salary
based on 195 salaries
₹2.8 L/yr - ₹6.5 L/yr
9% less than the average Senior Technical Support Salary in India
View more details

Tech Mahindra Senior Technical Support Reviews and Ratings

based on 21 reviews

3.3/5

Rating in categories

3.7

Skill development

3.5

Work-Life balance

3.4

Salary & Benefits

3.6

Job Security

3.4

Company culture

3.1

Promotions/Appraisal

3.4

Work Satisfaction

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