Tech Mahindra Email Customer Support Executive Interview Questions and Answers

Yeah! The GD round was about checked ng your communication skills where you are good at speaking or not and also they allow you to talk for 2 mins

Q1. 2nd round was versant test and should good in talking writing and listening
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Q1. A round with the manager and I spoke confidently and they check you are fit for this job or not
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Q1. Expectations of the salary?
Ans. 
I expect a salary that is competitive and reflects my skills and experience.
• I have researched the average salary for this position and industry

• I am open to negotiation based on the specific responsibilities and benefits offered

• I am looking for a salary that allows me to support myself and my family

• I am willing to work hard and contribute to the success of the company in exchange for fair compensation
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Q2. Tell me about yourself?
Ans. 
I am a customer-oriented individual with excellent communication skills and a passion for helping people.
• I have worked in customer service for 3 years, where I honed my problem-solving skills

• I am a quick learner and can adapt to new situations easily

• I am proficient in using CRM software and have experience in handling customer complaints

• I am a team player and enjoy collaborating with colleagues to achieve common goals
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