Tech Mahindra Domestic BPO Process Interview Questions and Answers

Q1. What is tha Google maping
Ans. 
Google Maps is a web mapping service developed by Google, offering satellite imagery, street maps, 360° panoramic views of streets, real-time traffic conditions, and route planning for traveling by foot, car, bicycle, or public transportation.
• Provides satellite imagery and street maps

• Offers 360° panoramic views of streets

• Shows real-time traffic conditions

• Allows route planning for various modes of transportation

• Can be u...read more
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Q2. What is tha scam
Ans. 
A scam is a fraudulent scheme performed by a dishonest individual, group, or company in an attempt to obtain money or something else of value.
• Scams often involve deception or misrepresentation of facts to trick victims into giving up their money or personal information.

• Common types of scams include phishing emails, Ponzi schemes, lottery scams, and identity theft.

• Scammers may use various tactics such as creating fake w...read more
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Q3. Different tipes of scams one banking scam
Ans. 
Banking scams involve fraudulent activities targeting individuals' bank accounts or financial information.
• Phishing scams where fraudsters pose as legitimate entities to obtain sensitive information like login credentials

• ATM skimming where devices are used to steal card information at ATMs

• Identity theft where personal information is stolen to access bank accounts

• Fake check scams where individuals are sent fraudulent che...read more
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Q1. Introduce yourself
Ans. 
I am a dedicated and experienced BPO Executive with a strong background in customer service and team management.
• Over 5 years of experience in the BPO industry

• Skilled in managing customer inquiries and escalations

• Proven track record of meeting and exceeding KPIs

• Strong leadership and team management skills

• Proficient in using CRM systems and call center software
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Q2. Speak in hindi for 3 minutes
Ans. 
I will speak in Hindi for 3 minutes
• I will talk about my background and experience in Hindi

• I will discuss my strengths and skills in Hindi

• I will explain why I am a good fit for the BPO Executive role in Hindi
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Q1. Tell me about your self
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Q2. What's your hobby
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Q3. Strength and weekness
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Good test and need to practice before going to there

Q1. Tell me about your self
Ans. 
I am a dedicated and experienced BPO Executive with a strong background in customer service and team management.
• Over 5 years of experience in the BPO industry

• Proven track record of exceeding targets and KPIs

• Skilled in managing a team and resolving customer issues efficiently
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Q2. What is accounting
Ans. 
Accounting is the process of recording, summarizing, analyzing, and reporting financial transactions of a business.
• Involves recording financial transactions

• Summarizing financial data in financial statements

• Analyzing financial information to make business decisions

• Reporting financial results to stakeholders

• Examples: preparing balance sheets, income statements, cash flow statements
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Discuss about Ai and Ml

Send a link and you should give a test

Q1. Tell me about your self
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Q2. Tell me anything about your native
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Q3. Explain electronic commerce
Ans. 
Electronic commerce refers to the buying and selling of goods and services over the internet.
• Transactions conducted electronically on the internet

• Includes online shopping, electronic payments, online auctions, etc.

• Allows businesses and consumers to connect globally

• Examples: Amazon, eBay, PayPal
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A group discussion is a discussion between participate on given subject

Q1. Asking about job rolls and skills personal information communication
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Q1. Tell about your self
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Q2. Tell why are you interested to work here
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Q3. Tell me about fast company and experience
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Q4. Check confidance and communication skill
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Q5. About company and apply job
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Q6. Descuse to HR and employment
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Q7. Aptitude test and and check community check
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Q8. Technical test prove your self work
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Which determines individual test

It is descuse between group and participate candidate