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Infosys BPO Executive Interview Questions and Answers

Updated 9 Aug 2024

Infosys BPO Executive Interview Experiences

7 interviews found

BPO Executive Interview Questions & Answers

user image Onkar Survase

posted on 9 Aug 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Ans. 

    I am a dedicated and experienced BPO Executive with a strong background in customer service and team management.

    • Over 5 years of experience in the BPO industry

    • Proven track record of exceeding targets and KPIs

    • Skilled in managing a team and resolving customer issues efficiently

  • Answered by AI
  • Q2. What is accounting
  • Ans. 

    Accounting is the process of recording, summarizing, analyzing, and reporting financial transactions of a business.

    • Involves recording financial transactions

    • Summarizing financial data in financial statements

    • Analyzing financial information to make business decisions

    • Reporting financial results to stakeholders

    • Examples: preparing balance sheets, income statements, cash flow statements

  • Answered by AI

BPO Executive Interview Questions & Answers

user image Anonymous

posted on 30 Mar 2023

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-

I applied via Company Website

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about your self?
  • Q2. Why I should haire you ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Very clear answer it. And take your time then reply .

BPO Executive Interview Questions Asked at Other Companies

Q1. What is BPO and why it is important for the company?
Q2. How u upsell to the same customer the same service he is using?
Q3. What is router and modem the difference?
asked in Wipro
Q4. What do you know about insurance?
Q5. What is bpo , customer service, e commerce, good qualities of cus ... read more

BPO Executive Interview Questions & Answers

user image Nukanaboina David

posted on 23 Feb 2022

I applied via Walk-in and was interviewed in Jan 2022. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. What is your family background?
  • Q2. What are your strengths and weaknesses?
  • Q3. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Good morning Sir, madam
First off all i would like say thank you for giving to introduced my self.
I have completed my graduation in B.com computers from yogi vemana university and i got 68% in 2019.
I have completed my intermediate in st Joseph jr college and i got 75% in passed 2017.
I have completed my high school in sri chaitanya high school i got 8.7GPA in passed 2014.

BPO Executive Interview Questions & Answers

user image Anonymous

posted on 19 Apr 2022

Round 1 - Technical 

(1 Question)

  • Q1. About family member and about myself

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be open and frank about yourself and it will really help you further

Infosys interview questions for designations

 BPO Associate

 (1)

 Bpo Sales Executive

 (2)

 BPO job

 (2)

 BPO 1

 (2)

 Bpo Team Lead

 (1)

 Senior Technical Process Executive

 (1)

 Bpo Data Entry Operator

 (1)

 Process Specialist

 (13)

Round 1 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. Why should we hire you?
  • Q3. What are your strengths and weaknesses?
  • Q4. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident and try to speak fluently

BPO Executive Interview Questions & Answers

user image Vinod Mhetre

posted on 21 Aug 2021

Interview Questionnaire 

1 Question

  • Q1. Tell me about your self

I applied via Campus Placement and was interviewed before Oct 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self Introduction, About Project

Interview Preparation Tips

Interview preparation tips for other job seekers - I was good. The interviewer test both the knowledge of academic subjects and communication skills. He asked more about my project. I am able to answer the questions which was asked by the interviewer.

Interview questions from similar companies

Analyst Interview Questions & Answers

TCS user image Anonymous

posted on 9 May 2022

I applied via Walk-in and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Technical 

(1 Question)

  • Q1. Basic tech questions to medium hard
Round 3 - HR 

(1 Question)

  • Q1. Negotiation is the main part of you have a offer it's better

Interview Preparation Tips

Interview preparation tips for other job seekers - Questions from resume and walk-ins have more chance

Interview Preparation Tips

Round: Test
Experience: Each section consisted of 15 questions.If you have a thorough practise on aptitude,the LR and the basic apti part would be not of much problem.The coding part mainly consisted of data structure basic.
Tips: The only tip which can be given is a thorough practise for all the sessions.The practise should be done taking the time into account.
Duration: 1 hour
Total Questions: 60

Round: Technical Interview
Experience: Fortunately for me,they asked me my AIEEE and IITJEE scores rather than only concentrating on my CGPA which was an advantage for me.Training related questions,questions on basic science(fission,fusion etc) were asked.Also my coding knowledge was being tested by asking basic data structure questions.
Tips: Always carry a smile whether its going wrong or right.Be apologetic on your mistakes and tell them you can improve yourself.The confidence you carry is the thing they are searching for in any interview.

College Name: NIT Durgapur

I was interviewed before Sep 2016.

Interview Questionnaire 

1 Question

  • Q1. It was an online technical test. Questions were related to ME outlook, mobile device management , Networking and many more

Interview Preparation Tips

Round: Grammar Round
Experience: It was a written English grammar test to analyse how grammatically sound you are.
Tips: Just revise your basic English grammar like prepositions verbs nd essay/paragraph writing

Round: COMMUNICATION SKILLS Round
Experience: In this round they ask you to speak something on the given topic or sometimes group discussion . Basically they test your vocabulary, your thought process, pronunciation, accent and above all confidence.
Tips: Be confident in whatever you speak. Remember if you get nervous you will need with your words .

Round: Technical Interview
Experience: This was an online test and it had 50 questions all objective types.
Tips: Be technically sound. You cannot Google them as these search engines are blocked

College Name: Babu Banarasi Das National Institute Of Technology And Management (BBDNITM)
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Infosys Interview FAQs

How many rounds are there in Infosys BPO Executive interview?
Infosys interview process usually has 1-2 rounds. The most common rounds in the Infosys interview process are HR, Technical and Resume Shortlist.

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Infosys BPO Executive Interview Process

based on 3 interviews

1 Interview rounds

  • HR Round
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Join Infosys Creating the next opportunity for people, businesses & communities
Infosys BPO Executive Salary
based on 21 salaries
₹1.6 L/yr - ₹3.6 L/yr
11% more than the average BPO Executive Salary in India
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3.7/5

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3.9

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3.7

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4.0

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