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Tech Mahindra Customer Response Executive Interview Questions and Answers
Tech Mahindra Customer Response Executive Interview Experiences
1 interview found
Anonymous
I applied via Referral and was interviewed in Oct 2021. There was 1 interview round.
(1 Question)
- Q1. Tell me about your self
Interview Preparation Tips
- customer support
Interview questions from similar companies
I applied via Campus Placement and was interviewed before Feb 2021. There were 3 interview rounds.
(1 Question)
- Q1. Why do you want to work with us
(4 Questions)
- Q1. What is your family background?
- Ans.
I come from a close-knit family that values education, support, and open communication, shaping my character and work ethic.
Supportive Environment: My parents always encouraged my academic pursuits, leading me to excel in school and develop a love for learning.
Diverse Background: My family has roots in different cultures, which has taught me the importance of diversity and adaptability in various situations.
Strong Work...
- Q2. Why should we hire you?
- Q3. What are your strengths and weaknesses?
- Q4. Tell me about yourself.
Interview Preparation Tips
I applied via Company Website and was interviewed in Jul 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Introduce about yourself
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed before Apr 2021. There was 1 interview round.
(10 Questions)
- Q1. What are your salary expectations?
- Q2. What is your family background?
- Ans.
I come from a close-knit family that values education, support, and open communication, shaping my character and work ethic.
Supportive Environment: My parents always encouraged my academic pursuits, leading me to excel in school and develop a love for learning.
Diverse Background: My family has roots in different cultures, which has taught me the importance of understanding and respecting diverse perspectives.
Strong Wor...
- Q3. Share details of your previous job.
- Q4. Why should we hire you?
- Q5. Why are you looking for a change?
- Q6. Where do you see yourself in 5 years?
- Q7. What are your strengths and weaknesses?
- Q8. Tell me about yourself.
- Q9. Why do you think that you are fit for this job that you have applied for?
- Ans.
I possess strong communication skills, a customer-centric approach, and relevant experience that make me an ideal fit for this role.
Excellent communication skills: I have experience in effectively conveying information and resolving issues, as demonstrated in my previous role at XYZ Company.
Customer-centric approach: I prioritize customer satisfaction and have consistently received positive feedback from clients for my...
- Q10. Would you be able to keep speaking to our customers just like you speak to your friends for long hours without getting tired?
- Ans.
I thrive in customer interactions and can maintain energy and enthusiasm during long conversations.
I enjoy engaging with customers and find fulfillment in helping them resolve their issues.
In my previous role, I handled customer inquiries for over 8 hours a day, maintaining a positive attitude.
I practice active listening, which keeps me engaged and focused during long conversations.
I take short breaks when needed to re...
Interview Preparation Tips
- Personality Development
- Communication Skills
- Fluent English Speaking
- Computer Basics
So, my suggestion is that some good companies might check on your patience levels by making you wait for long hours at the interview itself but don`t run away saying that it`s taking too long.. Be cool & patient so that the popular saying "Patience Pays" would come to pass in your job hunt.
What people are saying about Tech Mahindra
I applied via Recruitment Consultant and was interviewed in Jul 2020. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. What do You know about SHIKSHA ?
- Ans.
SHIKSHA is an educational platform in India that connects students with colleges and universities for higher education opportunities.
College Search: SHIKSHA provides a comprehensive database of colleges and universities, allowing students to filter by courses, location, and ratings.
Admission Guidance: The platform offers resources and expert advice on the admission process, helping students navigate application require...
- Q2. What reminds you to think of your mother everytime you eat
- Ans.
Eating homemade pasta reminds me of my mother, evoking memories of family gatherings and her warm, comforting presence.
The aroma of garlic and tomatoes takes me back to her kitchen.
Every bite of her lasagna feels like a warm hug.
I remember her laughter as we cooked together on weekends.
The way she plated food with love makes every meal special.
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed in May 2021. There were 5 interview rounds.
Interview Questionnaire
2 Questions
- Q1. It was choose the following questions grammar question.
- Q2. Test was ok but all u have to focus is on the time duration.
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Jan 2021. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Convenient for night shift
- Q2. You need to write a passage without grammer mistake. So kindly prepare your own topic
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Aug 2021. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. How crack interview
- Ans.
Mastering interview techniques can help you impress employers and secure a customer service role effectively.
Research the company: Understand its values and customer service approach. For example, if they prioritize empathy, prepare to showcase your empathetic skills.
Practice common interview questions: Prepare answers for questions like 'How do you handle difficult customers?' with specific examples from past experien...
- Q2. Why join bps
- Ans.
I want to join BPS to leverage my skills in customer service and contribute to a dynamic team focused on excellence and innovation.
BPS has a strong reputation for customer satisfaction, which aligns with my passion for helping others.
The opportunity for professional growth and development within BPS excites me, as I am eager to enhance my skills.
I admire BPS's commitment to innovation and technology in customer service...
- Q3. Why go to customer service
- Ans.
I am passionate about helping others and believe customer service is vital for building strong relationships and ensuring satisfaction.
I enjoy problem-solving; for example, resolving a customer's issue can lead to their loyalty.
I thrive in dynamic environments; each customer interaction is unique and presents new challenges.
I believe in the importance of communication; effectively listening to customers can lead to bet...
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. They ask what you wrote in resume
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Apr 2021. There were 2 interview rounds.
Some multiple questions are coming and after that reading peragraph
After they are checking typing speed they provide 1 topic we have to right
Interview Preparation Tips
Tech Mahindra Interview FAQs
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Tech Mahindra Customer Response Executive Reviews and Ratings
based on 8 reviews
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