Search

Interview Questions

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
  • Community
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Tech Mahindra Team. If you also belong to the team, you can get access from here

Tech Mahindra Verified Tick

Compare button icon Compare button icon Compare
3.5

based on 35.8k Reviews

Play video Play video Video summary

Filter interviews by

Tech Mahindra Customer Executive Interview Questions and Answers

Updated 1 Dec 2024

Tech Mahindra Customer Executive Interview Experiences

7 interviews found

Customer Executive Interview Questions & Answers

user image Anonymous

posted on 1 Dec 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. All about yourself
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Tech M Information
    • Add your answer

Customer Executive Interview Questions & Answers

user image Nirmal Joshi

posted on 2 May 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. 1- Give your Introduction 2- Why you want to join BPO 3- What do you mean by customer service
    • Add your answer
  • Q2. 4- I will give you a topic and you have to speak atleast 3 to 5 minutes on it 5- Most 2 wrost moments
    • Add your answer

Interview Preparation Tips

Topics to prepare for Tech Mahindra Customer Executive interview:
  • Introduction
  • Social Media
  • Previous year birthday
  • Child labour
Interview preparation tips for other job seekers - Good Communication Skills required
Always give answers camly don't speak so fast otherwise you will get stucked

Customer Executive Interview Questions Asked at Other Companies

asked in Varun Beverages
Q1. How to gain in Pepsi share growth
View answers (30)
asked in iEnergizer
Q2. If 4 people are lying on the railway track and u have a person in ... read more
View answers (2)
asked in Teleminds Infotech
Q3. 4)if you had to sell a watch how would you convince the customer
View answer (1)
asked in Varun Beverages
Q4. if we got product rate 700 after discount 60% and 20%. what is th ... read more
View answers (4)
asked in InterGlobe Aviation
Q5. When customer impulsive behave how to control with customers?
View answer (1)
View All

Customer Executive Interview Questions & Answers

user image Anonymous

posted on 17 Nov 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in May 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Introduce yourself and merits and demerits of online marketing
  • Ans. 

    I am a seasoned Customer Executive with a strong background in online marketing.

    • Merits of online marketing include global reach, cost-effectiveness, targeted advertising, and real-time results.

    • Demerits include potential for information overload, lack of personal touch, and security concerns.

    • Example: Online marketing campaigns can reach a large audience quickly and efficiently, but may also face challenges with data pri

    • Answered by AI
    Add your answer
  • Q2. How will handle an angry customer
  • Ans. 

    I will listen to their concerns, empathize with their situation, apologize for any inconvenience, and work towards finding a solution.

    • Listen actively to the customer's concerns without interrupting

    • Empathize with the customer's situation and show understanding

    • Apologize for any inconvenience caused, even if it wasn't directly your fault

    • Work towards finding a solution that satisfies the customer's needs

    • Stay calm and profe

    • Answered by AI
    Add your answer

Interview Preparation Tips

Topics to prepare for Tech Mahindra Customer Executive interview:
  • Online Marketing
  • child labour
  • women empowerment
Interview preparation tips for other job seekers - just do your best in your work and be focus only one thing at one time

What people are saying about Tech Mahindra

View All
a senior associate
1w
Need Suggestions on Job Offers
Hi Everyone, I am currently working at Accenture as a Consultant with a fixed CTC of 10.70 LPA. I have received offers for a senior position from both Deloitte USI and Tech Mahindra: Deloitte USI: 19.5 LPA (fixed) Tech Mahindra: 20 LPA (fixed) I would appreciate your suggestions on which offer would be a better choice. Looking forward to your insights! Thanks.
Got a question about Tech Mahindra?
Ask anonymously on communities.

Customer Executive Interview Questions & Answers

user image Anonymous

posted on 29 Nov 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell me About yourself?
    • Add your answer
  • Q2. Counting Hindi & English
    • Add your answer
  • Q3. Paragraph reading in English and then translated
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be+ at interview time , Don't get loose your hope.

Tech Mahindra interview questions for designations

 Customer Service Executive

 (114)

 Customer Care Executive

 (108)

 Customer Support Executive

 (91)

 Customer Relation Executive

 (3)

 Associate Customer Executive

 (2)

 Customer Retention Executive

 (2)

 Customer Relationship Executive

 (1)

 Customer Sales Executive

 (1)

Customer Executive Interview Questions & Answers

user image Anonymous

posted on 25 Apr 2023

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via LinkedIn and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. What is your salary expectation
    • Add your answer

Customer Executive Interview Questions & Answers

user image Anonymous

posted on 20 Jan 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Jan 2023. There were 3 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
    • Add your answer
  • Q2. Education and job
    • Add your answer
Round 2 - Case Study 

Final year pursuing

Round 3 - HR 

(1 Question)

  • Q1. Salary discussion
    • Add your answer

Customer Executive Interview Questions & Answers

user image Anonymous

posted on 21 Nov 2021

I applied via Naukri.com and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Tell me about yourself.
    • Add your answer
  • Q2. Who is your inspiration in your life?
    • Add your answer
  • Q3. Tell me about your city.
    • Add your answer
  • Q4. What is your goal?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confidence and speak fluently. Don't be confuse while giving the answers. Basically they check your conversation skills.

Interview questions from similar companies

Team Lead Interview Questions & Answers

Cognizant user image Anonymous

posted on 15 Jan 2021

I applied via Referral and was interviewed before Jan 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. I was asked about my past experience and few questions on People's Management
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - First and foremost a candidate should have Confidence on what he is talking about. One should have good understanding on what we have updated in our resume. Because that creates the first impression on the person. Most of the times we were asked on points updated in our resume. Good knowledge on the products and services on the role which we have applied for and few questions about Past experience.

Team Lead Interview Questions & Answers

Capgemini user image Anonymous

posted on 30 Jun 2022

I applied via Naukri.com and was interviewed before Jun 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Raised questions on functional skills
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident what ever you answer and we'll prepare on your profile

Team Lead Interview Questions & Answers

Infosys user image Anonymous

posted on 26 Aug 2021

I applied via Referral and was interviewed before Aug 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Requirement gathering
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Very easy to go if you know the work
More about working at Tech Mahindra

Tech Mahindra Interview FAQs

How many rounds are there in Tech Mahindra Customer Executive interview?
Tech Mahindra interview process usually has 2-3 rounds. The most common rounds in the Tech Mahindra interview process are Resume Shortlist, One-on-one Round and HR.
How to prepare for Tech Mahindra Customer Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tech Mahindra. The most common topics and skills that interviewers at Tech Mahindra expect are International Voice Process, US Process, Inbound Customer Service, International BPO and Aht.
What are the top questions asked in Tech Mahindra Customer Executive interview?

Some of the top questions asked at the Tech Mahindra Customer Executive interview -

  1. how will handle an angry custo...read more
  2. 4- I will give you a topic and you have to speak atleast 3 to 5 minutes on it 5...read more
  3. Paragraph reading in English and then transla...read more

Tell us how to improve this page.

Tech Mahindra Interviews By Designations

Interview Questions for Popular Designations

Tech Mahindra Customer Executive Interview Process

based on 12 interviews

2 Interview rounds

  • Resume Shortlist Round
  • HR Round
View more

Customer Executive Interview Questions from Similar Companies

TCS Customer Executive Interview Questions
3.7
 • 2 Interviews
Accenture Customer Executive Interview Questions
3.8
 • 2 Interviews
Wipro Customer Executive Interview Questions
3.7
 • 1 Interview
HCLTech Customer Executive Interview Questions
3.5
 • 1 Interview
Genpact Customer Executive Interview Questions
3.8
 • 1 Interview
IBM Customer Executive Interview Questions
4.0
 • 1 Interview
3i Infotech Customer Executive Interview Questions
3.4
 • 1 Interview
View all

Fast track your campus placements

National Institute of Technology (NIT), Warangal Placement Questions
5 Interviews
Jawaharlal Nehru Technological University (JNTU) Placement Questions
3 Interviews
D Y Patil College of Engineering, Pune Placement Questions
2 Interviews
CVR College of Engineering, Hyderabad Placement Questions
1 Interview
RMK Engineering College, Thiruvallur Placement Questions
1 Interview
Haldia Institute of Technology (HIT) Placement Questions
1 Interview
Malla Reddy Engineering College, Ranga Reddy Placement Questions
1 Interview
View all
Tech Mahindra Customer Executive Salary
based on 139 salaries
₹1.2 L/yr - ₹5.1 L/yr
40% less than the average Customer Executive Salary in India
View more details

Tech Mahindra Customer Executive Reviews and Ratings

based on 53 reviews

3.8/5

Rating in categories

3.6

Skill development

3.4

Work-life balance

3.3

Salary

3.6

Job security

3.5

Company culture

3.3

Promotions

3.4

Work satisfaction

Explore 53 Reviews and Ratings
Tech Mahindra Salaries in India
Software Engineer
26.4k salaries
unlock blur

₹2 L/yr - ₹9.3 L/yr

Senior Software Engineer
21.5k salaries
unlock blur

₹5.5 L/yr - ₹23 L/yr

Technical Lead
11.8k salaries
unlock blur

₹9.8 L/yr - ₹32 L/yr

Associate Software Engineer
5.6k salaries
unlock blur

₹1.8 L/yr - ₹8.2 L/yr

Team Lead
5k salaries
unlock blur

₹5.3 L/yr - ₹17.1 L/yr

Explore more salaries
Compare Tech Mahindra with

Infosys

3.6
Compare

Cognizant

3.7
Compare

Accenture

3.8
Compare

Wipro

3.7
Compare
Popular Calculators
Are you paid fairly?
Monthly In-hand Salary Calculator
Gratuity Calculator
HRA Calculator
Salary Hike Calculator
Did you find this page helpful?
Yes No
write
Share an Interview