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Tech Mahindra B.P.O Interview Questions and Answers

Updated 6 Mar 2025

Tech Mahindra B.P.O Interview Experiences

8 interviews found

B.P.O Interview Questions & Answers

user image Anonymous

posted on 6 Mar 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Mar 2024.

Round 1 - Assignment 

Good Communication Need, Need Logical Thinking More.

Round 2 - HR 

(2 Questions)

  • Q1. Why Hire you and what is your strength and weekness?
  • Q2. About Company?

B.P.O Interview Questions & Answers

user image Anonymous

posted on 28 Jun 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself.
  • Ans. 

    I am a dedicated and experienced professional with a strong background in customer service and problem-solving.

    • Customer service experience in a call center setting

    • Strong communication skills

    • Ability to handle challenging situations

    • Experience in resolving customer complaints

    • Detail-oriented and organized

    • Team player with a positive attitude

  • Answered by AI
  • Q2. What do you want to work here.
  • Ans. 

    I want to work here because of the company's reputation, growth opportunities, and positive work culture.

    • Reputation of the company

    • Opportunities for growth and advancement

    • Positive work culture and environment

  • Answered by AI

B.P.O Interview Questions Asked at Other Companies

asked in Anyone
Q1. What about BPO and it's use ?
asked in Startek
Q2. Self and How to convince customer explain
Q3. Can You Tell Me About UP Few District Name
Q4. What is BPO . What is inbound outbound
asked in BPO+
Q5. How will you handle your customer

B.P.O Interview Questions & Answers

user image Anonymous

posted on 18 Oct 2022

I applied via Walk-in and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. How to you spend your yesterday
  • Q2. I will speak in hindi and you have to translate in english

Interview Preparation Tips

Interview preparation tips for other job seekers - Be real and be partical in your life .Don't affriad

B.P.O Interview Questions & Answers

user image Anonymous

posted on 21 Oct 2022

I applied via Walk-in and was interviewed in Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. About yourself weakness and strength just be confident and be yourself
  • Q2. How corona effect in dad to day life
  • Ans. 

    Corona has affected day to day life in various ways.

    • People are working from home to maintain social distancing.

    • Wearing masks and sanitizing hands has become a daily routine.

    • Travel restrictions have been imposed to prevent the spread of the virus.

    • Schools and colleges have shifted to online classes.

    • Many businesses have shut down or are struggling to survive.

    • People are avoiding social gatherings and events.

    • Mental health i...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - be yourself and confident what you speak. don't make your answer to lengthy then more and more question will arrvive.

Tech Mahindra interview questions for designations

 Senior Technical Support Associate

 (21)

 Team Lead Operations

 (20)

 Chat Support Executive

 (8)

 Process Trainer

 (8)

 Customer Relations Advisor

 (4)

 Associate Voice

 (3)

 Senior Customer Support Associate

 (3)

 Senior Technical Support Officer

 (2)

B.P.O Interview Questions & Answers

user image Neha Chakraborty

posted on 17 Sep 2022

I applied via LinkedIn and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(3 Questions)

  • Q1. Asked me about Communication Skils
  • Q2. Asked me about Women Empowerment
  • Q3. Lastly asked me about why i want to join Tech Mahindra

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident, Be Bold and most importantly Be You while answering

B.P.O Interview Questions & Answers

user image Anonymous

posted on 19 Feb 2022

I applied via Walk-in and was interviewed in Aug 2021. There was 0 interview round.

Interview Preparation Tips

Interview preparation tips for other job seekers - Always have a eye contact with Hr. Have a simple dressing. Talk kindly, Hr should be force to select u.Stay Humble🙂👍

B.P.O Interview Questions & Answers

user image Anonymous

posted on 26 Aug 2022

I applied via Recruitment Consulltant and was interviewed before Aug 2021. There was 1 interview round.

Round 1 - Others 

(1 Question)

  • Q1. Tell me about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - What should I say I don't know About much more topics because I am fresher I have no experience regarding job would you like to me any opportunity I hope so

B.P.O Interview Questions & Answers

user image Anonymous

posted on 26 Dec 2020

I applied via Campus Placement and was interviewed before Dec 2019. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about urself
  • Q2. Who's ur role model?

Interview Preparation Tips

Interview preparation tips for other job seekers - Stay calm and balanced. Treat every interview as it's ur first interview with a lot of compassion and keen interest and make sure that u keep smiling and stay positive no matter the result.

Interview questions from similar companies

B.P.O Interview Questions & Answers

Infosys user image Anonymous

posted on 13 May 2015

Interview Preparation Tips

Round: Group Discussion
Experience: Then they gave topics for group discussion which was the 2nd round and would be held on the 2nd day .We prepared the topic ourself then on the 2nd day they made our group and in every group there were 10 candidates present. The GD round was also easy we have to speak on the given topic and there were 9 candidates selected in GD round.

College Name: Vjti

B.P.O Interview Questions & Answers

Wipro user image Anonymous

posted on 7 May 2015

Interview Preparation Tips

Round: HR Interview
Experience: Hi all,

Let me share with you all, my Wipro BPO interview experience. I had lot of perception about BPO industry. I never liked the work they were doing and their kind of life style. I was thinking that BPO means there are only calls, but later I understood that apart from calls there were lot of back end processes in BPOs. I realised that there are non-voice and voice processes in BPOs. 

Wipro BPO interview was also on the same period when I had lost job, and was desperately searching for a new job. There were a lot of consultancies in the place where I was and I had registered in many as the registration was fully free in most of the consultancies. We need to go there, fill the form, attend their HR telephonic interview and if they are ok with you, then they will put your name for further rounds. Consultancies telephonic round will be easy as most of the time they tell you to explain about a movie or about your native. If you are going for a telephonic interview, it would be better to practise these two common topics. You may find good vocabulary and write it down, and practise. But make sure that, you can use the same level vocabulary in your other rounds of interview as well. Otherwise, they may find that you had script for the topic.

This time, I received a call from the consultancy asking me whether I am ready to appear for an interview tomorrow. As it is through consultancy, it was obvious that it would be for BPOs as normally no of the IT companies recruit through such small consultancies. They told me that it is Wipro BPO coming this time in a very exciting voice and I was not surprised as BPOs were nothing for me. I decided to go, as it won’t be a good idea to lose any chance in life. Also one of my friends who attended their interview told me that they are offering high salary. He had gone through it successfully though he didn’t join. I thought that if he had made it then I can definitely as I was better than him according to me and also the salary he said was something interesting.

It was difficult for me to locate the building. Finally when I found out the building, it was difficult for me to locate the floor and the door number as there were no boards listing the company addresses. I called the office and then a person from the office came down to help me as it was their usual practice. That building was very complex nothing less than a Harry Potter’s school. Finally, when I reached the office, I found some crowd; most of them looked like teenagers, just out of school. I talked to them when I got a chance and they told me that they are just out of 10 and some were right after 12th. It was a happy thing to know that these guys are ready to work on the vacation period. Apart from those guys, there were only a handful of others. I couldn’t find anyone experienced there. I could find a Keralite who came there in search of job and was not that successful. He was very desperate and hopeless that he couldn’t make it anywhere and is staying on the charity of his friends. I could know from him that he had arrears yet to be cleared. I had felt empathy for him.

After a while, number of people increased and there were many professional looking faces. Now, I felt it like an interview venue. Wipro HR was very particular about the cut off marks. Before her arrival, there was an announcement from the consultancy people, about the Wipro HR and her behaviour. They were telling things which created a dreadful image of that lady in our mind. When the HR came, the image again strengthened as she was looking dreadful too. She gave us a small introduction about self and about the company. She mentioned us to note down these things as she may ask these things in the interview too. Everyone was asked to be silent in that classroom and one boy was asked to leave the room just because he talked something. One more guy was also released as his cut off was blow 60%. She could maintain her image in the way we all had in our mind. 

Some forms were given to fill, and we had to attach photographs too. No one was so prepared that it created a mess there, for staplers. Finally everything was done and the first person was called. The interview room and the room where we were waiting were closer and we could see what was happening there. It was a complete HR round, but that was carried out by the consultancy itself. Those who cleared that round were asked to move to the second round of interview. I got through the first round. Other candidates were just grouping around me to know what all were asked. Second round was different from other rounds and it was new to me. I was given a piece of paper with something written on it. Interviewer wanted m to read it for him. He was busy in doing something else, though I started reading on his signal. That went on for say 5 minutes and I was happy that I could do well. But now, when I think, I feel how many pronunciation mistakes I would have made, as I am learning pronunciation now. Fortunately, I got through that round as well. 

There was only one more guy from the entire group, who passed these tests. We were waiting outside for the next round of interview. Meanwhile, we both were given another form which we filled together and submitted back. He was an engineering pass out and I was wondering why he was going to do a BPO job. I asked him and he told me that he passed out last year but he met with an accident after that, and couldn’t attend any interview, He told me that it is very difficult to get a job if you are not placed from the campus itself. I had no other options other than agreeing with him as it was also same with me. But now, I say, if you are searching properly, you have the job, provided you have the qualification and communication. 
We both were called in and the same dread lady was there. She seemed pretty cool and nice. She had a conversation with both us individually. She told that I have been selected and will have to join next Monday; she explained me the salary structure which was very pathetic. She told me about the cab facility, their location, the process that I am moving to and some other general stuff. She passed the offer letter on the spot and that I really appreciate. As soon as we both got out of the room, the Consultancy HR came to us and congratulated us. It was a happy moment that we both were the focus of the entire crowd there. We both exchanged the contact numbers and said bye for the day. 
I was happy that I have a job, but not satisfied as I never wanted to work in BPO. Same was with my friends, all were happy that I passed in it but neither of them wanted me to work in BPO. My team leader of the last company told me that if I am joining the BPO sector, I am going down the ladder, and I was so influenced by that sentence that I was hearing it every minute. I didn’t have any choice and hence I decided to join, as they didn’t have any bond, I thought I can search and find out something soon.
O n the said date, I went to the office for joining. My friend was also there. We all moved to the basement room where joining program was held. There was an induction arranged for two days. I felt very uncomfortable sitting there. We had lot of forms to fill, bank formalities. Everything was happening, but I was not happy. I had mentioned my experience at the time of HR interview and they had agreed to give me small hike in the salary. But they never mentioned that apart from my experience certificate I should produce my salary slip as well. There I was trapped, as I didn’t have that handy. They told me to gt it by the evening. I called my friend and asked him to get my salary slip from the company database. I didn’t have salary slip as I haven’t ever thought that it would be asked, I was new to interviews that time. He emailed me it on my email and Wipro guys didn’t help me to open my email there and take a print out of it. Perhaps in the office, the general emails would be blocked. I couldn’t find a cafe` nearby and i started moving back, without informing any. It was told to us on the presentation that, if you don’t attend the two days of induction you won’t be considered as joined, and that was what I wanted. I never wanted a BPO’s name in my resume. It was the end, I left that place, and came back home. I did regret for what I did, but not much. But right now, when I think it was a disrespectful act from my side to the company. I didn’t care about their time, effort and money. But, at that time, I had justification for what I did.
Our attitude is very important in everything we do. Also as in this case, I lacked determination. But, I feel happy that I could understand that later in my life. I would like to know from your comments what all things went wrong here.

College Name: vjti
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Tech Mahindra Interview FAQs

How many rounds are there in Tech Mahindra B.P.O interview?
Tech Mahindra interview process usually has 1-2 rounds. The most common rounds in the Tech Mahindra interview process are HR, Resume Shortlist and Assignment.
What are the top questions asked in Tech Mahindra B.P.O interview?

Some of the top questions asked at the Tech Mahindra B.P.O interview -

  1. how corona effect in dad to day l...read more
  2. Why Hire you and what is your strength and weekne...read more
  3. i will speak in hindi and you have to translate in engl...read more

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Tech Mahindra B.P.O Interview Process

based on 3 interviews

2 Interview rounds

  • Resume Shortlist Round
  • HR Round
View more

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Tech Mahindra B.P.O Salary
based on 184 salaries
₹1.1 L/yr - ₹5 L/yr
At par with the average B.P.O Salary in India
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4.1/5

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3.8

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3.8

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