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I was interviewed in Jan 2025.
Aptitude questions and reasoning
posted on 15 Oct 2024
I applied via Recruitment Consulltant and was interviewed in Sep 2024. There were 3 interview rounds.
My future goal is to become a senior Desktop Support Engineer and achieve industry certifications.
Obtain industry certifications such as CompTIA A+ and Microsoft Certified Desktop Support Technician (MCDST)
Gain experience in troubleshooting complex technical issues
Lead projects to improve efficiency and productivity in the IT department
DHCP stands for Dynamic Host Configuration Protocol. It is a network management protocol used to automatically assign IP addresses to devices on a network.
DHCP assigns IP addresses to devices on a network
It also provides other network configuration information such as subnet mask and default gateway
DHCP servers lease IP addresses to devices for a specific period of time
DHCP helps in reducing manual configuration errors
To boot a new laptop, you need to press the power button and wait for the operating system to load.
Press the power button to turn on the laptop
Wait for the manufacturer's logo to appear on the screen
The operating system will start loading
Enter any necessary login credentials if prompted
I applied via campus placement at Veer Bahadur Singh Purvanchal University (VBSPU) and was interviewed in Sep 2024. There was 1 interview round.
posted on 16 Oct 2024
I am a dedicated engineer with a passion for providing excellent customer support and solving technical issues.
Experienced in troubleshooting technical problems
Strong communication skills to effectively assist customers
Ability to work under pressure and meet deadlines
Familiar with various engineering software and tools
Strengths include problem-solving skills and technical knowledge. Weaknesses include impatience and lack of experience in certain areas.
Strength: Strong problem-solving skills - able to quickly identify and resolve issues for customers
Strength: Technical knowledge - able to troubleshoot complex technical problems effectively
Weakness: Impatience - may rush through tasks without thoroughly addressing all aspects
Weakness:...
Customer support is the assistance and guidance provided to customers before, during, and after they purchase a product or service.
Customer support involves addressing customer inquiries, issues, and complaints.
It includes providing technical assistance, troubleshooting, and product information.
Customer support can be offered through various channels such as phone, email, chat, or in-person.
The goal of customer support...
I am passionate about providing technical support and problem-solving for customers.
I have a strong background in engineering and enjoy troubleshooting technical issues.
I thrive in fast-paced environments and enjoy working directly with customers to solve their problems.
I am excited about the opportunity to use my skills to support your customers and contribute to the success of your team.
I am a dedicated and experienced Desktop Support Engineer with a strong background in troubleshooting and resolving technical issues.
I have X years of experience in providing desktop support to end users
Proficient in diagnosing and resolving hardware and software issues
Skilled in setting up and configuring desktops, laptops, and peripherals
Familiar with operating systems such as Windows and MacOS
Excellent communication
As a Desktop Support Engineer, I am responsible for providing technical support to end users, troubleshooting hardware and software issues, and maintaining IT systems.
Provide technical support to end users
Troubleshoot hardware and software issues
Install, configure, and maintain IT systems
Ensure security and compliance with IT policies
Document and track technical issues and resolutions
I applied via Job Portal and was interviewed in Jun 2024. There was 1 interview round.
Usual Logical Reasoning Questions
BSOD stands for Blue Screen of Death, a Windows error screen displayed when a system encounters a critical error. Networking refers to the practice of connecting computers and other devices to share resources. PST and OST files are used in Microsoft Outlook to store email data. Outlook is an email client developed by Microsoft.
BSOD is a Windows error screen that appears when a critical system error occurs.
Networking in...
A printer is a device that produces text or graphics on paper or other media.
Printers can be connected to computers or networks to produce physical copies of digital documents.
There are different types of printers such as inkjet, laser, and dot matrix printers.
Printers can be used for printing documents, photos, labels, and more.
Common printer manufacturers include HP, Canon, Epson, and Brother.
I applied via Naukri.com and was interviewed in Mar 2022. There were 2 interview rounds.
based on 1 interview
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