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Tally Performance RTM Executive Interview Questions and Answers
Tally Performance RTM Executive Interview Experiences
1 interview found
I applied via Other and was interviewed in Apr 2021. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. What is manpower calculation formulaw?
- Ans.
Manpower calculation formula is used to determine the number of employees needed for a specific task or project.
The formula takes into account factors such as task duration, work hours, and employee productivity.
One common formula is: Number of employees = (Total work hours required / Hours worked per employee per day) x (1 + Percentage of absenteeism) x (1 + Percentage of expected overtime) / Number of working days in...
- Q2. Do you know about shift Rostering?
- Ans.
Shift Rostering is the process of scheduling employees to work at different times and days.
It involves creating a schedule that ensures adequate coverage for all shifts.
Factors such as employee availability, workload, and labor laws must be considered.
Software tools are often used to automate the process and ensure fairness.
Examples include hospitals, call centers, and retail stores.
Effective shift rostering can improv
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
(2 Questions)
- Q1. How valuation done for aroperty
- Ans.
Property valuation is done by considering various factors such as location, size, condition, and market trends.
Valuation can be done by comparing the property with similar properties in the area.
The size and condition of the property are also taken into account.
Market trends and demand for properties in the area are considered.
Valuation can also be done by using the income approach, which considers the potential income...
- Q2. What is the property valuation
- Ans.
Property valuation is the process of determining the worth of a property based on various factors.
Property valuation takes into account factors such as location, size, condition, and comparable sales in the area.
Valuation can be done by a professional appraiser or through online tools.
The value of a property can fluctuate over time due to changes in the market and surrounding area.
Valuation is important for buying, sel
Interview Preparation Tips
Selected
I was interviewed in Jul 2024.
(2 Questions)
- Q1. What was your experience with your last employer?
- Q2. What were your roles and responsibilities in your last position?
This was an assessment of skills and abilities.
(1 Question)
- Q1. What technical skills do you possess, especially in relation to the tools and technologies utilized by your previous employer? Specialize in salesforce
(1 Question)
- Q1. What is your experience with the tools used by HCLTech for this particular requirement?
(1 Question)
- Q1. This was a face-to-face round that included some technical, aptitude, and behavioural questions.
(2 Questions)
- Q1. Business strategy case study questions were asked during the final round with the hiring manager.
- Q2. Salary negotiation process and the final offer
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Dec 2024. There were 5 interview rounds.
This might involve a task to be completed individually or in a team, showcasing your skills and knowledge.
Aptitude Test: This likely involves questions to assess your numerical, verbal, and logical reasoning skills.
This round assesses your communication, teamwork, and problem-solving skills in a group setting.
This could involve analyzing a real-world business scenario and presenting your recommendations.
(2 Questions)
- Q1. This is an interview with technical experts to assess your technical knowledge and skills.
- Q2. HR Round:
Interview Preparation Tips
Dress Professionally: Make a good first impression with appropriate attire.
Be Confident and Enthusiastic: Maintain positive body language and make eye contact with the interviewer.
Listen Carefully and Answer Questions Clearly: Pay attention to the interviewer's questions and provide thoughtful, concise answers.
Ask Questions: Show your interest in the role and company by asking insightful questions at the end of the interview.
Follow Up: Send a thank-you note to the interviewers within 24 hours of the interview.
Before the Interview:
Research the Company: Learn about the company's culture, values, and recent news. Understand the role you're applying for and how your skills and experience align with the job description.
Practice Aptitude Tests: Familiarize yourself with different types of aptitude questions (numerical, verbal, logical) and practice solving them.
Prepare for Coding Tests: Brush up on your coding skills in the relevant programming languages. Practice coding challenges on platforms like LeetCode, HackerRank, or Codewars.
Prepare for Group Discussions: Think about potential discussion topics and practice your communication and teamwork skills.
Prepare for Case Studies: Research case studies related to the industry or company and practice analyzing and presenting solutions.
Practice Interview Questions: Prepare answers to common interview questions like "Tell me about yourself," "Why are you interested in this role?," and "What are your strengths and weaknesses?"1
Customer Care Executive Interview Questions & Answers
Teleperformance
Anonymous
posted on 13 Dec 2024
Selected
I applied via Naukri.com and was interviewed in Nov 2024. There was 1 interview round.
(4 Questions)
- Q1. What is a Business Process Outsourcing (BPO)?
- Ans.
BPO is the practice of contracting specific business tasks to a third-party service provider.
BPO involves outsourcing non-core business functions such as customer service, technical support, and data entry.
Companies opt for BPO to reduce costs, improve efficiency, and focus on core competencies.
Popular BPO destinations include India, the Philippines, and Eastern Europe.
Examples of BPO companies include Accenture, Conve
- Q2. What motivates you to pursue this job?
- Ans.
I am motivated to pursue a career as a Customer Care Executive because I enjoy helping others and resolving issues to ensure customer satisfaction.
I have a passion for providing excellent customer service and building positive relationships with customers.
I am motivated by the opportunity to make a difference in someone's day by resolving their concerns and providing support.
I enjoy the challenge of problem-solving and...
- Q3. How much salary did you expect?
- Ans.
I am looking for a competitive salary that reflects my experience and skills in customer care.
I am open to discussing salary based on the responsibilities and expectations of the role.
I have researched the average salary range for Customer Care Executives in this industry.
I am looking for a salary that is commensurate with my qualifications and experience.
I am also interested in discussing benefits and opportunities fo
- Q4. What are the main kpi in bpo
- Ans.
Key Performance Indicators (KPIs) in a BPO are metrics used to measure the performance and success of the operations.
Average Handle Time (AHT) - measures the average time taken to handle a customer query or concern.
First Call Resolution (FCR) - measures the percentage of customer issues resolved on the first call.
Customer Satisfaction Score (CSAT) - measures the satisfaction level of customers with the service provided...
Interview Preparation Tips
I applied via Referral and was interviewed in Nov 2024. There were 2 interview rounds.
(4 Questions)
- Q1. Electrical Maintenance
- Q2. Customer service
- Q3. Maintenance services
- Q4. Rectify the error
- Ans.
To rectify the error, identify the root cause, implement a solution, and communicate with the customer.
Identify the root cause of the error by analyzing the situation and gathering relevant information.
Implement a solution by taking necessary actions to correct the error and prevent it from happening again.
Communicate with the customer to explain the error, apologize for any inconvenience caused, and provide assurance ...
(2 Questions)
- Q1. Most important things
- Q2. Height recommended
Interview Preparation Tips
Electrical Maintenance
Selected
I was interviewed in Dec 2024.
(4 Questions)
- Q1. Tell me something about yourself.
- Q2. Work experience.
- Q3. What do you see yourself in next 5 years?
- Q4. Weakness and strength
(2 Questions)
- Q1. In next 5 years.
- Q2. What are yours goals? Weakness and strength. Know about company.
Selected
I applied via Company Website and was interviewed in Nov 2024. There was 1 interview round.
(2 Questions)
- Q1. What is the process of the interview rounds conducted one at a time?
- Q2. Other
Interview Preparation Tips
Customize for each job: Tailor your resume and cover letter to highlight relevant experience and skills.
Keep it concise: Use bullet points and action verbs to describe accomplishments.
Show results: Focus on measurable achievements (e.g., "Increased sales by 20%").
3. Network Strategically
Leverage professional platforms: Use LinkedIn to connect with professionals and join industry-related groups.
Attend events: Participate in job fairs, webinars, and networking events.
Reach out proactively: Send thoughtful messages to industry professionals, asking for advice or opportunities.
DAVID SAMUEL
I applied via Walk-in and was interviewed in Oct 2024. There was 1 interview round.
(2 Questions)
- Q1. Self introduction
- Q2. Some questions about networking and Troubleshooting
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Sep 2024. There were 2 interview rounds.
Distance,train , coding
(7 Questions)
- Q1. Tell me about your self
- Q2. Please explain any topic in your family
- Q3. Why are you choosing this company
- Q4. Explain about this company
- Q5. Please explain any topic in 2mints
- Ans.
The topic of emotional intelligence in the workplace
Emotional intelligence refers to the ability to understand and manage emotions in oneself and others
It is crucial for effective communication, teamwork, and leadership
Examples include recognizing and regulating emotions, empathizing with others, and resolving conflicts peacefully
- Q6. What is Hr Position?
- Q7. Hr Qualification?
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