Syrow Customer Support Executive Interview Questions and Answers

Q1. Tel about ur self
Ans. 
I am a dedicated and experienced customer support executive with a strong background in resolving customer issues and providing excellent service.
• Over 5 years of experience in customer support roles

• Skilled in handling customer inquiries and complaints

• Proficient in using CRM systems and ticketing platforms

• Excellent communication and problem-solving skills

• Received multiple awards for outstanding customer service
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Q2. Tel aboutfamily
Ans. 
Family is a group of people related by blood, marriage, or adoption who support and care for each other.
• Family provides emotional support and love.

• Family members share common values and traditions.

• Family can include parents, siblings, grandparents, aunts, uncles, and cousins.

• Family dynamics can vary greatly depending on cultural norms and individual relationships.
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Q1. Why do you want to work at this company
Ans. Make the role great fit for me and I love customer support
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Q2. Why do you want this job
Ans. I saw the social media I have always loved how you have people in different departments interact users
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Q3. What are you greatest strength
Ans. Working hard work and where everything is new and consanlty growing
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Q4. Why should hiring you
Ans. This company famous for India greatest think
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Q5. What are you leaving current job
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Q6. What is ur current salary
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Q7. How do u like one
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Q8. What intrested mean
Ans. 
Interest means something that arouses curiosity or concern.
• Interest can refer to a topic or subject that someone finds fascinating or engaging.

• It can also refer to the feeling of wanting to know more about something.

• In the context of customer support, interest can refer to a customer's concern or inquiry about a product or service.

• Showing genuine interest in helping customers can improve customer satisfaction and loyal
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Q9. How explain company
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Q10. What Experience
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Q1. What can you expect an interview with tcs
Ans. I think asked interview question soft skills communications experience strength weakness how handling challenging situations
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Q2. Behaviour interview questions
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Q3. Tell me about time you faced a challenging situation at work how to handling
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Q4. Different types of interview
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Q5. Technical and behavioral
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Q6. Hr interview questions
Ans. Hobbies experience family background weakness strength
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Q7. Asking skills u
Ans. Post graduate diploma in computer application s
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I don't know this coding test because I have completed my studies b.com computers

I don't know because I have studied commerce

Group discussion is mean important

I don't know coding test

Q1. Why Experience job
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Q2. What Weakness u
Ans. Easy attracted people and trust everyone
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Q1. Skills experience
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Q2. Strength asked u
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Q3. Family also working hard
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I don't know assignment

No this answer because I have complete my graduation b.com

Q1. Normal introduction
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Q2. Career Objectives and experience
Ans. 
My career objective is to utilize my experience in customer support to provide excellent service and contribute to the success of the company.
• Experienced in handling customer inquiries and resolving issues efficiently

• Strong communication skills to effectively interact with customers and team members

• Goal-oriented mindset to achieve targets and exceed expectations

• Seeking opportunities for professional growth and developm
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Q3. Qualifications and problem solving
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Q4. Manager round and skill questions.
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Q1. Describe urself
Ans. 
I am a dedicated and empathetic customer support executive with a passion for helping customers resolve their issues.
• Excellent communication skills

• Strong problem-solving abilities

• Empathetic and patient demeanor

• Experience in handling customer complaints and inquiries

• Ability to work well under pressure
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Q1. Maximum Qualification you have
Ans. 
Bachelor's degree in Business Administration
• Completed Bachelor's degree in Business Administration

• Studied various subjects related to business management and customer service

• Acquired skills in communication, problem-solving, and decision-making

• Relevant coursework included marketing, finance, and organizational behavior
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Q2. Basic scenarios relating to customer experience
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Grammar question fill in the blank

Q1. Why you want to join
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Q1. Introduction where are you from, this is a wfh profile
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Q1. Previous experience
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Versant test, minimum score required was 4

Q1. Why should your hire you
Ans. Because i want to be independent and learn more new things
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Q2. Is rotational working
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Q3. Why join bpo and why hire you
Ans. Yes i am work 24 hours
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Q4. I want to be independent
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It was good mainly basic general grammatical question

Q1. Are u oki company standards
Ans. 
Yes, I am aligned with company standards and strive to exceed them.
• I consistently meet and exceed performance metrics set by the company.

• I adhere to company policies and procedures in all customer interactions.

• I actively seek feedback and training to improve my skills and knowledge.

• I represent the company in a professional and positive manner at all times.
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Q2. Tell about childhood days
Ans. 
I had a happy and carefree childhood filled with playing outdoors and spending time with family.
• Grew up in a small town surrounded by nature

• Spent hours playing with friends in the neighborhood park

• Enjoyed family picnics and gatherings on weekends

• Favorite childhood memory is learning to ride a bike with my dad's help
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